Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

How Do I Stop Being Charged On Spotify For More Than A Month When I Only Paid For One

Ive Paid For An Unlimited Accoun And Only Paid For A Month And I Dont Want To Keep One Being Charged So I Need Help On Unscribing From Payments

Newbie

Ive Paid For An Unlimited Accoun And Only Paid For A Month And I Dont Want To Keep One Being Charged So I Need Help On Unscribing From Payments

Peter__

Community Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

Pay for NUS subscription in advance?

My Mum wants to give me £50 towards my Spotify premium, however I am on the NUS deal, and I want to add it all on at once as I will almost certainly spend it if I don't. Is this possible? If not, then what were you thinking? ~Liam

Community Legend

My Mum wants to give me £50 towards my Spotify premium, however I am on the NUS deal, and I want to add it all on at once as I will almost certainly spend it if I don't.   Is this possible? ...

Liam

Community Legend

776 Views

4 replies

0 likes

  • 776 Views
  • 4 replies
  • 0 likes

Multiple Account Cancellation Complications

Hello! I'm totally happy with Spotify, but I'd like to cancel one of my two accounts. Both accounts are paid for by my credit card, but only one is tied to this email. The person who's email the other account is tied to is not coopoerating with my de...

Regular

Hello!   I'm totally happy with Spotify, but I'd like to cancel one of my two accounts.  Both accounts are paid for by my credit card, but only one is tied to this email.  The pers...

Liam

Community Legend

1297 Views

10 replies

0 likes

  • 1297 Views
  • 10 replies
  • 0 likes

Mis listas no estan cargadas en offline. HELP!!

Hola! Alguien puede ayudarme???? iCAN'T USE SPOTIFY OFFLINE, WHY? aNYBODY CAN HELP ME? Llevo mas de un año usando spotify en modo offline (user premium), y hoy me aparecen las listas vacias!!! No estan cargadas Que pasa? Los pagos estan bien y esta t...

Newbie

Hola! Alguien puede ayudarme???? iCAN'T USE SPOTIFY OFFLINE, WHY? aNYBODY CAN HELP ME? Llevo mas de un año usando spotify en modo offline (user premium), y hoy me aparecen las listas vacias!!! ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Error 408

I cannot log into my spotify account, I am doing a season in France therefore where I am signing in from is different to my profile country, however I dont have a card registered in this country so cannot change it... What do I do? Cheers

Newbie

I cannot log into my spotify account, I am doing a season in France therefore where I am signing in from is different to my profile country, however I dont have a card registered in this country so c...

Peter__

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

'Already Running' & Starred Gone.

So the latter came first, causing me to go delete cache and reinstall to fix it, and now my starred playlists are gone.

Regular

So the latter came first, causing me to go delete cache and reinstall to fix it, and now my starred playlists are gone.

Ephemeral

Regular

375 Views

2 replies

0 likes

  • 375 Views
  • 2 replies
  • 0 likes

Payment worked for months with paypal linked to bank account, now suddenly i need a creditcard?

Hello, I have been using Spotify Premium for a few months now and i'm very happy with it. I paid for my subscription using a PayPal account that is linked to my (verified) bank account, this worked for months without any problems. And now suddenly, t...

Newbie

Hello,   I have been using Spotify Premium for a few months now and i'm very happy with it.   I paid for my subscription using a PayPal account that is linked to my (verified) bank ...

JerrelW

Casual Listener

1033 Views

4 replies

1 likes

  • 1033 Views
  • 4 replies
  • 1 likes

Solved!! Playlist update email - Getting email for a playlist I don't subscribe too

Hi Guy, For over a year I have been getting an email telling me that http://open.spotify.com/user/t11/playlist/7fdhYXqZ2lKDV3M87CS1Cj " Thomas Bengtsson a.k.a T1 & T11" has been updated. I don't subscribe to this playlist. Please can you stop the ass...

Roadie

Hi Guy,   For over a year I have been getting an email telling me that http://open.spotify.com/user/t11/playlist/7fdhYXqZ2lKDV3M87CS1Cj " Thomas Bengtsson a.k.a T1 & T11" has been...

oldschoolsquare

Roadie

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Re: Welcome to the Spotify community

Hi! Is there someone who speaks dutch?? i've got a problem but don't know who to explain it in english

Newbie

Hi!   Is there someone who speaks dutch?? i've got a problem but don't know who to explain it in english

Goodman

Spotify Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

im stupid i reckon!

I can not get my playlist to play it wont let me add anything either. I just pd for month ! And i cant access my acct on lap top either! Im very aggravated at the moment . Ive only been fooling with this all night! Geeze!

Newbie

I can not get my playlist to play it wont let me add anything either. I just pd for month ! And i cant access my acct on lap top either! Im very aggravated at the moment . Ive only been fooling with...

Peter__

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Notification E-Mails

Good Morning My work colleague advised me a few weeks back that he was receiving email notifications regarding music im listening too. I promptly switched them off through my account settings He has now advised me this morning that he still receiving...

Regular

Good Morning   My work colleague advised me a few weeks back that he was receiving email notifications regarding music im listening too. I promptly switched them off through my account set...

Peter__

Community Legend

805 Views

5 replies

0 likes

  • 805 Views
  • 5 replies
  • 0 likes

why would i pay for THIS!?!

Spoiler (Highlight to read) why would any one pay for this.... 2/3 of the songs you claim to have never play on the free version... ya lets pay for crap and lies... merica!!! fix your bugs.... and make your forum more user friendly...

Newbie

    why would any one pay for this.... 2/3 of the songs you claim to have never play on the free version... ya lets pay for crap and lies... merica!!!   fix your bugs.... and ...

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Cannot login on different computer?

I downloaded Spotify on my computer and my sister's computer a long time ago. She was using my computer tonight and I wanted to listen to my playlists. I get on her computer, log her out, and attempt to log back in and I get this: I'm confused. I've ...

Visitor

I downloaded Spotify on my computer and my sister's computer a long time ago. She was using my computer tonight and I wanted to listen to my playlists. I get on her computer, log her out, and attempt...

Sam

Spotify

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Getting lots of ads while paying for a Premium Account?

I thought a Premium account is ad free. I hear ads after every three or so songs. Why? Anyone know??

Newbie

I thought a Premium account is ad free.  I hear ads after every three or so songs.  Why?  Anyone know??

Sam

Spotify

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Delete my account

I want my account deleted & the contact form is no help. I want my account deleted immediately. Your website is completely ineffecient & there is no phone number or customer service & its asinine & i want my account deleted & i have gotten no help fr...

Newbie

I want my account deleted & the contact form is no help. I want my account deleted immediately. Your website is completely ineffecient & there is no phone number or customer service & its...

Peter__

Community Legend

313 Views

2 replies

0 likes

  • 313 Views
  • 2 replies
  • 0 likes

Radio Play

Hi, Can someone please help me. I have my songs on spotify and i would like to see them played more on the radio player that spotify has. Does anyone know how i can get this done?

Casual Listener

Hi,   Can someone please help me. I have my songs on spotify and i would like to see them played more on the radio player that spotify has. Does anyone know how i can get this done?  

JPMorson

Casual Listener

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

Solved!! spotify payment failure, lost student discount

i just got an email saying a payment failed and im now a free user i updated my payment options and selected premium but i have now lost my student discount also where are the contact details for spotify ? no telephone numbers or even email address'

Newbie

i just got an email saying a payment failed and im now a free user   i updated my payment options and selected premium   but i have now lost my student discount   also wher...

Liam

Community Legend

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

Mail in payment

Can I email my payment in?

Visitor

Can I email my payment in?

Liam

Community Legend

1028 Views

5 replies

0 likes

  • 1028 Views
  • 5 replies
  • 0 likes

Can't change password

WTF is this spotify bug I can't change my password it leaves allways this message.. "Another account is already registered with this email address." And reading other forums it seems I need the help of spotify support. SERIOUSLY..!!!!!

Newbie

  WTF is this spotify bug   I can't change my password it leaves allways this message..  "Another account is already registered with this email address."   And reading...

Liam

Community Legend

355 Views

2 replies

0 likes

  • 355 Views
  • 2 replies
  • 0 likes