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free trial

when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay

Newbie

when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay

Peter__

Community Legend

402 Views

1 replies

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Delete account

I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account in the subject it suggests I go back to the "how to...

Visitor

I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account ...

Peter__

Community Legend

504 Views

4 replies

0 likes

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Please Help. I'm paying for premium service and I can't stream music!

I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.

Newbie

I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.

Peter__

Community Legend

418 Views

3 replies

0 likes

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  • 3 replies
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gifting spotify premium by e-mail

Hi. I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending an e-card. No one has received his/her card yet and I did...

Newbie

Hi.  I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending ...

Peter__

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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Couldn't enter my NUS discount?

I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to review as usual, then i had already payed with no c...

Newbie

I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to ...

Peter__

Community Legend

471 Views

1 replies

0 likes

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You’re only 90 seconds away from a world of music.

Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just hangs there. I've tried IE, Firefox & Chrome on 2 d...

Newbie

Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just ...

sonnnet

Music Fan

581 Views

4 replies

0 likes

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Starting Premium

So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-13, bought the premium package, and I still get ads ...

Newbie

So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-1...

Peter__

Community Legend

302 Views

1 replies

0 likes

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  • 1 replies
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Free trial- will I be charged at end?

I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on going with the app, and so it will charge you without a...

Newbie

I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on goin...

Peter__

Community Legend

960 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

no puedo iniciar sesion desde mi cuenta spotify

he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.com, por lo tanto no puedo cambiar ni mi direccion de corr...

Newbie

he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada  no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.c...

836 Views

0 replies

0 likes

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Spotify thinks I like bad music

Well this is really getting annoying. Lets look at my favorite artists and starred list: Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian Show of Hands Megson Now lets look at what Spotify claims my top artists are and what ...

Newbie

Well this is really getting annoying.   Lets look at my favorite artists and starred list:   Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian S...

429 Views

0 replies

0 likes

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Solved!! Download music doesn't work

Hello. When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't understand why that pops up when I trying to download the musi...

Casual Listener

Hello.   When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't ...

Peter__

Community Legend

2354 Views

6 replies

0 likes

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Please disconnect my wife's facebook account and user photo from my account

username halanstevens Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrating!

Casual Listener

username halanstevens   Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrat...

Peter__

Community Legend

482 Views

1 replies

0 likes

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Won't allow me to stream.

I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part of the trial or there is an issue with the account...

Regular

I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part...

David

Spotify Legend

439 Views

1 replies

0 likes

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Please bill me immediately

username: micheledossett I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bill my card immediately.

Casual Listener

username: micheledossett   I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bi...

David

Spotify Legend

351 Views

1 replies

0 likes

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Solved!! Spotify Gift Cards Questions

I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my account with the cards? What is best way to do this ...

Music Fan

I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my a...

garytonsley

Music Fan

973 Views

2 replies

0 likes

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I lost my Spotify account after I disconnected it from Facebook

I am in dire need of help.I cannot access my Spotify account, I created my account RiverFlush under this e-mail (I don't feel like writing my e-mail here)I always used RiverFlush as my login username, but after a while it was required that I logged i...

Casual Listener

I am in dire need of help. I cannot access my Spotify account, I created my account RiverFlush under this e-mail (I don't feel like writing my e-mail here) I always used RiverFlush as my login ...

RiverFlush

Casual Listener

852 Views

2 replies

0 likes

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Solved!! List of deleted tracks from Spoitfy to use a reference for purchase of cd´s

In light of the contiued deletion of songs from spotify I have suffered, I would like to know if there exist a list of deleted song. A list that users may use for reference to the songs that got deleted without prior knowlwdge, Or a simple notation: ...

Newbie

In light of the contiued deletion of songs from spotify I have suffered, I would like to know if there exist a list of deleted song. A list that users may use for reference to the songs that got de...

Peter__

Community Legend

3272 Views

1 replies

0 likes

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Redireccionamiento

Se me ha redireccionado mi cuenta en otro perfil no pudiendo entrar a la que era original no consigo retornar alguna idea ??

Newbie

Se me ha redireccionado mi cuenta en otro perfil no pudiendo entrar a la que era original no consigo retornar alguna idea ??

392 Views

0 replies

0 likes

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Upgrade to Premium not possible - Spotify won't accept my CreditCard

Hey there, Im origionally from Germany, but currently in the States... I plan on traveling to South America too. Now I wanted to upgrade my Spotify account to Premium so I can use the offline mode and listen to my playlists etc. when Im on the go, bu...

Newbie

Hey there,  Im origionally from Germany, but currently in the States... I plan on traveling to South America too. Now I wanted to upgrade my Spotify account to Premium so I can use the offline...

Peter__

Community Legend

951 Views

2 replies

0 likes

  • 951 Views
  • 2 replies
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Subscription

Hello, I signed up to try Premium for free for 30 days. However, I'm trying to access it on my phone, and it will not work. When I try to listen to the Playlists on my phone, it keeps telling me to "Get Premium"; I've used the same account informatio...

Newbie

Hello,   I signed up to try Premium for free for 30 days. However, I'm trying to access it on my phone, and it will not work. When I try to listen to the Playlists on my phone, it keeps tell...

Peter__

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes