Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
785480 Views
18 replies
29 likes
Hi I have Premium so that I can listen on my mobile phone, e.g. when on an airplane or on the train (where I have ZERO signal). I thought the whole idea is that I can do this and listen when offline? Well, each time I try to access Spotify it tries t...
Hi I have Premium so that I can listen on my mobile phone, e.g. when on an airplane or on the train (where I have ZERO signal). I thought the whole idea is that I can do t...
Community Legend
337 Views
1 replies
0 likes
Hello, Today I logged on to Spotify from another computer and now I returned from Unlimited to Free and lost thereby my playlists. Due to other posts I read that a duplicate account is created. Could a moderator please delete this for me? Thanks in a...
Hello, Today I logged on to Spotify from another computer and now I returned from Unlimited to Free and lost thereby my playlists. Due to other posts I read that a duplicate account ...
Community Legend
471 Views
2 replies
0 likes
I received a Spotify £10 Gift Card and went online to redeem the code, which I did and choose to access 15 downloads and now I have no way of redeeming them as the app on my PC says that Spotify no longer supports downloads and the code is now invali...
I received a Spotify £10 Gift Card and went online to redeem the code, which I did and choose to access 15 downloads and now I have no way of redeeming them as the app on my PC says that Spotify no l...
Community Legend
839 Views
2 replies
1 likes
Community - Just getting started so this is probably a dumb question. I have a trial Premium account. When I run Spotify on my desk top PC it finds all my locally stored music files. When I log in to my Ipad iteration of Spotify, it finds my account ...
Community - Just getting started so this is probably a dumb question. I have a trial Premium account. When I run Spotify on my desk top PC it finds all my locally stored music files....
Community Legend
419 Views
1 replies
0 likes
Greetings, I just started a new premium account. Will I hear commercials until the free month is expired? If not, why am I hearing commercials? If commercials are supposed to be heard during the free month, I'd just as soon pay and get this ball roll...
Greetings, I just started a new premium account. Will I hear commercials until the free month is expired? If not, why am I hearing commercials? If commercials are supposed to be heard duri...
Community Legend
687 Views
3 replies
0 likes
when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay
when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay
Community Legend
359 Views
1 replies
0 likes
I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account in the subject it suggests I go back to the "how to...
I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account ...
Community Legend
402 Views
4 replies
0 likes
I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.
I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.
Community Legend
370 Views
3 replies
0 likes
Hi. I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending an e-card. No one has received his/her card yet and I did...
Hi. I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending ...
Community Legend
361 Views
1 replies
0 likes
I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to review as usual, then i had already payed with no c...
I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to ...
Community Legend
427 Views
1 replies
0 likes
Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just hangs there. I've tried IE, Firefox & Chrome on 2 d...
Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just ...
Music Fan
506 Views
4 replies
0 likes
So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-13, bought the premium package, and I still get ads ...
So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-1...
Community Legend
237 Views
1 replies
0 likes
I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on going with the app, and so it will charge you without a...
I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on goin...
Community Legend
729 Views
1 replies
0 likes
he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.com, por lo tanto no puedo cambiar ni mi direccion de corr...
he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.c...
802 Views
0 replies
0 likes
Well this is really getting annoying. Lets look at my favorite artists and starred list: Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian Show of Hands Megson Now lets look at what Spotify claims my top artists are and what ...
Well this is really getting annoying. Lets look at my favorite artists and starred list: Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian S...
395 Views
0 replies
0 likes
Hello. When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't understand why that pops up when I trying to download the musi...
Hello. When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't ...
Community Legend
1757 Views
6 replies
0 likes
username halanstevens Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrating!
username halanstevens Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrat...
Community Legend
427 Views
1 replies
0 likes
I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part of the trial or there is an issue with the account...
I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part...
Spotify Legend
387 Views
1 replies
0 likes
username: micheledossett I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bill my card immediately.
username: micheledossett I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bi...
Spotify Legend
306 Views
1 replies
0 likes
I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my account with the cards? What is best way to do this ...
I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my a...
Music Fan
873 Views
2 replies
0 likes
