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Need to make Facebook account into Regular Account. Premium Customer.

Hi guys,Recently deactivated my facebook for various reasons. I still want to continue paying for and using Spotify, so I need instructions on how to make my account into a Spotify only type, as loging in currently reactivates my Facebook.

Casual Listener

Hi guys, Recently deactivated my facebook for various reasons. I still want to continue paying for and using Spotify, so I need instructions on how to make my account into a Spotify only type, as ...

Peter__

Community Legend

477 Views

3 replies

0 likes

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I can't log into Spotify without my facebook information,

When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in.

Newbie

When I signed up for Spotify, I had to use my Facebook. I have deactivated my Facebook, but when I log into Spotify, it reactivates it. I do not know how to get my username and cannot log in. 

Stupify

Community Legend

802 Views

1 replies

0 likes

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Premium account needed to listen to music for more than 10 hours? Really?

I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 hours a month. Before there was only a request for be...

Regular

I have downloaded Spotify a few months ago. Now that I have a lot of music and playlists on my computer, Spotify asks me to pay for a premium account, if I want to listen to music for more than 10 ho...

ee87

Regular

2269 Views

12 replies

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Missing playlists/starred tracks am paying premium still but have no songs

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...

Regular

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...

NakeiferW

Regular

1173 Views

4 replies

1 likes

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  • 1 likes

Songs are gone

I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP

Newbie

I only sign in using my FB account and saw this same issue on another thread so I know your team is able to fix the problem. Please helP

Peter__

Community Legend

454 Views

1 replies

0 likes

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Solved!! Tried to sign up for 60-day free trial but was charged?

I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How can I get this remedied?

Regular

I clicked through the 60-day free trial link, created an account and entered my credit card info. But it appears that rather than getting a free trial first, I was charged for a premium account. How ...

Peter__

Community Legend

1707 Views

10 replies

0 likes

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  • 10 replies
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no sound

songs are playing but no sound  

Newbie

songs are playing but no sound  

Peter__

Community Legend

504 Views

1 replies

0 likes

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  • 1 replies
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Can't download purchased songs!

Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But when I click in the upper right corner, the download ...

Regular

Hello. I've purchased music twice now that I can't download. Last time I bought a tune was about 4-5 months ago, and today the same thing happens. Spotify notifies me that I have one download. But wh...

Peter__

Community Legend

529 Views

1 replies

0 likes

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Spotify is not working

Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.

Newbie

Hay guys my Spotify isnt working now because i had 2 Days Premium and after them i cant cancel it and i cant hear music now and helps pls.

Peter__

Community Legend

586 Views

1 replies

0 likes

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Convert facbook account to spotify only account

Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? Or will it at least be possible at some point in the...

Music Fan

Spotify has recently dropped the Facebook account requirement, at least here in Austria. Is there any way to convert my account to a Spotify-only account and remove any ties to my Facebook account? O...

neo-x

Community Legend

1223 Views

4 replies

0 likes

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why have i been charged £9.99?

right so im checking my bank account today to find a statement for £9.99 from my visa through paypal????? i dont even use paypal now (deleted my account a good few months ago!) and iv checked the settings on spotify and it does NOT have any payment o...

Casual Listener

right so im checking my bank account today to find a statement for £9.99 from my visa through paypal?????  i dont even use paypal now (deleted my account a good few months ago!) and iv checked...

Sam

Spotify

1895 Views

6 replies

0 likes

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"You have already purchased this track" notification

I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed. Is there a way of switching on a "You have already purchased this track" notification? I have purchase...

Casual Listener

I have searched the forums but couldn't find any previous posts on this, please point me in the right direction if this has already been discussed.   Is there a way of switching on a "Y...

Peter__

Community Legend

564 Views

3 replies

0 likes

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My old account

Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected). Can u check if there is another accounted connect...

Newbie

Hi. I want to find some of my old playlist on my old spotify account, I don't know the username or the email, I believe it might be the same E-mail as I use on my current account (facebook connected)...

Peter__

Community Legend

372 Views

1 replies

0 likes

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Can you get rid of "try premium for free" ads if I've already tried it

I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and that the offer is for new users. I don't mind ads, th...

Newbie

I did a free-tiral of premium, decided not to continue with it, and still get ads asking me to try it for free. Except when I click on them, I get a message saying I've already tried it before and th...

Peter__

Community Legend

985 Views

2 replies

0 likes

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Playlists disappeared AND country changed

Hi, folks. I've seen some topics about playlists disappearing but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billing system and I'm afraid to mess it all up. To add up I have no...

Newbie

Hi, folks. I've seen some topics about playlists disappearing  but I have more complex problem: my country and birthdate is changed. To change that I theoretically have to change the billin...

Sam

Spotify

313 Views

1 replies

0 likes

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Left the US, came back and still shows offline

I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over. The thing is that I'm not abroad anymore! Help?

Newbie

I went abroad for a couple of months and now I'm back in the US. My Spotify keeps showing in offline mode and in the website it says that I can't use it because the 14 days to use it abroad are over....

Peter__

Community Legend

288 Views

1 replies

0 likes

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Paying for months of Premium. Why am I still only Free?

This is getting ridiculous. I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem. I've been paying for premium service for months, yet my account still says that I'm a Free user. I can not...

Newbie

This is getting ridiculous.  I've tried the contact form numerous times, but only get a standard no-reply response with no answer to my problem.  I've been paying for premium service for mo...

Jude

Spotify Legend

305 Views

1 replies

0 likes

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I"M CANCELING CAUSE I CANNOT GET HELP

Im now turning to this community board for help. I have been getting billed for months for two accounts on my business card. i have no idea who set this up, or what the user name and PW are to access. i have used this wonderful "contact" form you spe...

Newbie

Im now turning to this community board for help.  I have been getting billed for months for two accounts on my business card.  i have no idea who set this up, or what the user name and PW a...

Richard

Community Legend

389 Views

2 replies

0 likes

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Solved!! I paid but it won't work on my iPhone

I just upgraded and it still won't let me stream

Casual Listener

I just upgraded and it still won't let me stream

user-removed

Not applicable

1086 Views

8 replies

0 likes

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Solved!! paymethod failiure

Hi! I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think. Now have a new card and have registrated it to spotify, when i try to activate spotify premium again a red panel comes up and it sa...

Casual Listener

Hi!   I have currenly had spotify premium, this was taken away when my card expired. This happened in September i think. Now have a new card and have registrated it to spotify, when i...

user-removed

Not applicable

871 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes