Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Move offline-mode ability.

I am only aloud to have offline-ability on three devices.I have it on my homepc, my android-phone and on my office-computer.Now my homepc is dead. And i have bought a new one. How do i change so that i can continue to listen to my music when the netw...

Casual Listener

I am only aloud to have offline-ability on three devices. I have it on my homepc, my android-phone and on my office-computer. Now my homepc is dead. And i have bought a new one. How do i chang...

Jude

Spotify Legend

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes

NO SOLUTIONS WORK - Missing playlists/starred tracks am paying premium still but have no songs

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on my android phone. I have used spotify for a long ti...

Regular

My playlists/starred songs are all gone. No solutions on here work, everything looks normal and its says im still on my premium account for which im paying for. This has happened on my laptop and on ...

Peter__

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Wrong Country for Top Tracks

I recently signed up to Spotify, using an Australian address and Australian credit card. When I go to the "Top Tracks" I get the top tracks for Sweden (many of which are "Not allowed in my region"). I went back to the Spotify website and sure enough,...

Casual Listener

I recently signed up to Spotify, using an Australian address and Australian credit card.  When I go to the "Top Tracks" I get the top tracks for Sweden (many of which are "Not allowed in my regi...

Jude

Spotify Legend

1533 Views

4 replies

0 likes

  • 1533 Views
  • 4 replies
  • 0 likes

Lost all my playlists

Lost all my playlists on my account. Had an account before the facebook email account link thing. Used it on my phone for a while, but something happened - behaved like two seperate accounts - then it seperated the accounts I think - removing all the...

Casual Listener

Lost all my playlists on my account. Had an account before the facebook email account link thing. Used it on my phone for a while, but something happened - behaved like two seperate accounts - then i...

Sam

Spotify

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

E-Card paypall

A friend of mine bought me an E-card via Paypall. She got an Error screen but a her paypall balance was reduced with 29,97 euro's for the 3 month E-card Now a couple of hours further we still didn't received the code, nor she, nor me... What's happen...

Newbie

A friend of mine bought me an E-card via Paypall.   She got an Error screen but a her paypall balance was reduced with 29,97 euro's for the 3 month E-card   Now a couple of hours fu...

Sam

Spotify

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

lista de reproducción

hola, estoy intentando publicar mi lista de reproduccion para que cuando alguien la busque en el buscador de spotify le aparezca y pueda disfrutar de ella e incluso añadir más canciones si lo desea como hago yo con listas de otras personas.Por ejempl...

Visitor

hola, estoy intentando publicar mi lista de reproduccion para que cuando alguien la busque en el buscador de spotify le aparezca y pueda disfrutar de ella e incluso añadir más canciones si lo desea c...

user-removed

Not applicable

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

publish playlist

hello, excuse me for my English.I'm trying to publish my playlist so that when someone search it in the spotify searchbox will appear.For example, if I write in the search box "falling in love at a coffee shop", some search results appear me with tho...

Visitor

hello, excuse me for my English. I'm trying to publish my playlist so that when someone search it in the spotify searchbox will appear. For example, if I write in the search box "falling in love at...

942 Views

0 replies

0 likes

  • 942 Views
  • 0 replies
  • 0 likes

all my playlists are gone?

spotify im not happy with my service at all iv logged in on my spotify today and every single one of my playlists are gone i need this issue resolved asap i have not deleted any of them they have all just disapeared and i can see this has happened to...

Casual Listener

spotify im not happy with my service at all iv logged in on my spotify today and every single one of my playlists are gone i need this issue resolved asap i have not deleted any of them they have all...

Peter__

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

spotify/netflix

Hello! Ive heard some people got netflix free for 1 year cuz they had spotify premium.. they did get a mail from spotify .. why havent i?? I also want 1 year free netflix because i got premium aswell.. [Snip - Email Address - Mod] send me something n...

Newbie

Hello! Ive heard some people got netflix free for 1 year cuz they had spotify premium.. they did get a mail from spotify .. why havent i?? I also want 1 year free netflix because i got premium aswell...

Peter__

Community Legend

1285 Views

3 replies

0 likes

  • 1285 Views
  • 3 replies
  • 0 likes

Payment failed

Hello Mr. Spotify I've been Premium user for about year. So far there has been no problems with payment. But now, in November I was told the credit card payment is failed. And I can't get it through myself as well. There is no issue with account, car...

Casual Listener

Hello Mr. Spotify 🙂   I've been Premium user for about year. So far there has been no problems with payment. But now, in November I was told the credit card payment is failed. And I ca...

ziffis

Casual Listener

1426 Views

7 replies

0 likes

  • 1426 Views
  • 7 replies
  • 0 likes

What do I have to do to get some help around here?

I've tried the help threads, I've PM'd mods, I've sent a contact form and gotten one response that fixed nothing and replied to it twice. I've sent them security information to merge accounts and still no help. Is there a number I can call to get thi...

Visitor

I've tried the help threads, I've PM'd mods, I've sent a contact form and gotten one response that fixed nothing and replied to it twice. I've sent them security information to merge accounts and sti...

Peter__

Community Legend

1017 Views

7 replies

0 likes

  • 1017 Views
  • 7 replies
  • 0 likes

Bezahlung fehlgeschlagen

Hallo, ich weiss nicht, ob ich hier in Deutsch posten kann ansonsten müßt ihr meinen Post rausschmeissen. Ich weiss auch nicht, ob ich hier richtig bin. Ich versuch es einfach mal. Ich wollte gerade mir Spotify Premium holen und mit Paypal bezahlen. ...

Newbie

Hallo, ich weiss nicht, ob ich hier in Deutsch posten kann ansonsten müßt ihr meinen Post rausschmeissen. Ich weiss auch nicht, ob ich hier richtig bin. Ich versuch es einfach mal. Ich wollte gerade ...

MiLeX

Newbie

3022 Views

1 replies

1 likes

  • 3022 Views
  • 1 replies
  • 1 likes

Subscription Billing

Hi, I had the 30 day free trial of spotify, but I guess its finally up because I was billed today. I wasn't given an alert that it was going to be up and I really can't afford to be billed because I'm a college student with no job and I'm kind of jus...

Newbie

Hi,   I had the 30 day free trial of spotify, but I guess its finally up because I was billed today. I wasn't given an alert that it was going to be up and I really can't afford to be billed...

Peter__

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Payment problem

I bought a vanilla visa gift card to make my payment and it keeps declining it. Has anyone else had this problem? I tried contacting Spotify amd haven't been emailed back.

Newbie

I bought a vanilla visa gift card to make my payment and it keeps declining it. Has anyone else had this problem? I tried contacting Spotify amd haven't been emailed back.

Peter__

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Solved!! Re: "We are currently not able to redeem this code" issue

Hello has this problem started again. We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong' message

Casual Listener

Hello has this problem started again.   We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong'  message

Goodman

Spotify Legend

1750 Views

9 replies

0 likes

  • 1750 Views
  • 9 replies
  • 0 likes

new/returning member question about account usage

hello spotify community, maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i have signed in via my facebook login details. Due to not having the gre...

Newbie

hello spotify community,     maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i ...

Stupify

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

De-linking Facebook / NUS discount transfer

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, i signed up with facebook details) I don't think th...

Visitor

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, ...

Stupify

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Help!

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

Newbie

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

user-removed

Not applicable

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Facebook account not working

I have a problem with spotify and facebook account connection. I made a spotify account and accidentally linked it with my facebook and now the account that was linked before is gone. I can view the profile as 123088654 but when I log in with my face...

Regular

I have a problem with spotify and facebook account connection. I made a spotify account and accidentally linked it with my facebook and now the account that was linked before is gone. I can view ...

Peter__

Community Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Re: Payment

I've premium and right now I've announces??   How can it be?

Newbie

I've premium and right now I've announces??   How can it be?

Peter__

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes