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Login Problem

I cannot login to Spotify on my computer. I have uninstalled/reinstalled multiple times. I get no errors, after I enter my username/password the "logging in" page comes up and spins like it's thinking forever. The page never changes, never errors out...

Newbie

I cannot login to Spotify on my computer.  I have uninstalled/reinstalled multiple times.  I get no errors, after I enter my username/password the "logging in" page comes up and spins like ...

JVelero

Newbie

678 Views

4 replies

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Privacy Policy - Transfer to other countries

Hi there, The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as well as a couple of suggestions around changes like this in genera...

Casual Listener

Hi there,   The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as ...

477 Views

0 replies

1 likes

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Solved!! when the month start for the 10h/month?

I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts for Spotify? Or where could I find such info?? Docu...

Newbie

I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts ...

Peter__

Community Legend

1034 Views

3 replies

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Solved!! 48 hour trial not working

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

Casual Listener

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

abe3002

Casual Listener

1648 Views

4 replies

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Payment

I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how many lasts with you 2 years.? I am very unsatisfied w...

Newbie

I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how ma...

Peter__

Community Legend

420 Views

1 replies

1 likes

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I "disconnected from facebook" but it didn't seem to work

I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from facebook. I really want this disconnected. I've restart...

Casual Listener

I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from face...

amandalbroadway

Casual Listener

894 Views

6 replies

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why wont it let me here the songs i choose

I sing up for the premium plan but I still can't listen to the songs I pickp

Newbie

I sing up for the premium plan but I still can't listen to the songs I pickp

Peter__

Community Legend

983 Views

3 replies

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unable to process payment

I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back

Newbie

I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back

jonski_83

Gig Goer

3203 Views

17 replies

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Solved!! Premium Abo Period/Laufzeit

Hallo, weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr? Kann dazu irgendwie nichts finden. Viele Dank und Grüße ------------ Hallo, does anybody know how long the period for perium ab...

Regular

Hallo,   weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr?   Kann dazu irgendwie nichts finden.   Viele ...

thebiz

Regular

1277 Views

2 replies

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Solved!! Please stop cluttering my mail inbox! (Bug report, please read)

I don't know where to contact you to get your attention, i hope this'll do. I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "Another account is already registered with this email address"....

Music Fan

I don't know where to contact you to get your attention, i hope this'll do.   I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "A...

nikee93

Music Fan

1370 Views

8 replies

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My account is no longer Premium

Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists. I have tried to change Facebook password, but it's not the solution. ...

Visitor

Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists.    ...

Jude

Spotify Legend

495 Views

2 replies

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Changed country settings and can't go online

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz.

Regular

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz. 

mikolai

Regular

1109 Views

9 replies

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gift cards in germany

hey, first sorry for my bad english My question is when will be the spotify gift cards available in germany It would be gread if you can say me if it comes this year, are you working on it or are they coming at all ? thx for the up coming information...

Casual Listener

hey,  first sorry for my bad english 😉  My question is when will be the spotify gift cards available in germany 😉 It would be gread if you can say me if it comes this year, are y...

778 Views

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Solved!! Vertragslaufzeit in Deutschland

Frage zum Spotify Premium in Deutschland. Es gibt keine Aussage zur Vertragslaufzeit, nur das es Monatlich 9,99 kostet. Frage #1: Mindesvetragslaufzeit? Frage #2: Jederzeit Kündbar? Gruß Mark Ohh

Newbie

Frage zum Spotify Premium in Deutschland.   Es gibt keine Aussage zur Vertragslaufzeit, nur das es Monatlich 9,99 kostet.   Frage #1: Mindesvetragslaufzeit?   Frage #2: Jed...

bmf89

Newbie

4680 Views

1 replies

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I moved, but I can't use Spotify?!

My husband is in the military and we are now stationed in Guam..WHICH IS A US TERRITORY.We just got all of our stuff today (since they have to ship it). Now, I can't log onto Spotify because it says that I can't use it abroad and that I either need t...

Casual Listener

My husband is in the military and we are now stationed in Guam..WHICH IS A US TERRITORY. We just got all of our stuff today (since they have to ship it). Now, I can't log onto Spotify because it s...

peterpron

Casual Listener

2384 Views

4 replies

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Solved!! after a month only 60 minutes of free usage.

Does anybody else has this problem ? After the month is over you normally get another 10 hours but I only got 1 hour. How do you fix this?

Casual Listener

Does anybody else has this problem ?   After the month is over you normally get another 10 hours but I only got 1 hour.   How do you fix this?  

riduanoppier

Casual Listener

1238 Views

2 replies

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Problem in mobile log in... only possible offline. Error facebook syncronization

Hi, I am a new premium user, and a really unhappy one. I signed-in for a 30 day free trial and got my paypal account charged 2 days later. I decided to let it go, but after a couple of days, my mobile phone has decided not to let me log in. I enter t...

Casual Listener

Hi, I am a new premium user, and a really unhappy one.   I signed-in for a 30 day free trial and got my paypal account charged 2 days later.   I decided to let it go, but after a co...

KGG

Casual Listener

604 Views

2 replies

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Solved!! Purchase album for 25 what?

Hi, I am a new user to Spotify but really enjoying the service. However, I am confused by the download pricing. I am away on a course this week so wnat to get some music on my Galaxy S3 but when going to purchase quite an old album tthe link says "Bu...

Casual Listener

Hi,   I am a new user to Spotify but really enjoying the service. However, I am confused by the download pricing. I am away on a course this week so wnat to get some music on my Galaxy S3 bu...

user-removed

Not applicable

1061 Views

4 replies

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When I try to log in it says my current country does not match my profile....but it's not true!

Hi all! this is getting me mad!Since few weeks ago i cant log in to my account coz i have this message every time "When I try to log in it says that my current country does not match my profile (error 408)" I live in London,my country is always been ...

Newbie

Hi all! this is getting me mad! Since few weeks ago i cant log in to my account coz i have this message every time "When I try to log in it says that my current country does not match my profile (er...

Peter__

Community Legend

702 Views

3 replies

0 likes

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