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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785276 Views

18 replies

29 likes

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Solved!! Re: "We are currently not able to redeem this code" issue

Hello has this problem started again. We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong' message

Casual Listener

Hello has this problem started again.   We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong'  message

Goodman

Spotify Legend

1374 Views

9 replies

0 likes

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new/returning member question about account usage

hello spotify community, maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i have signed in via my facebook login details. Due to not having the gre...

Newbie

hello spotify community,     maybe a bit fo a strange question but i have started using spotify again yesterday as i think i used it when the library was alot smaller and this time i ...

Stupify

Community Legend

297 Views

1 replies

0 likes

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  • 1 replies
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De-linking Facebook / NUS discount transfer

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, i signed up with facebook details) I don't think th...

Visitor

Hi, firstly I am glad spotify has allowed subscribers to once again signup without facebook. I would like to de-link facebook from my account (I don't have an original spotify username and password, ...

Stupify

Community Legend

476 Views

2 replies

0 likes

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  • 2 replies
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Help!

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

Newbie

Hey. I managed to delete a playlist called "SAD: '(" Can you help me to get this back?

user-removed

Not applicable

195 Views

1 replies

0 likes

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  • 1 replies
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Facebook account not working

I have a problem with spotify and facebook account connection. I made a spotify account and accidentally linked it with my facebook and now the account that was linked before is gone. I can view the profile as 123088654 but when I log in with my face...

Regular

I have a problem with spotify and facebook account connection. I made a spotify account and accidentally linked it with my facebook and now the account that was linked before is gone. I can view ...

Peter__

Community Legend

674 Views

3 replies

0 likes

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Re: Payment

I've premium and right now I've announces??   How can it be?

Newbie

I've premium and right now I've announces??   How can it be?

Peter__

Community Legend

502 Views

1 replies

0 likes

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  • 1 replies
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Login Problem

I cannot login to Spotify on my computer. I have uninstalled/reinstalled multiple times. I get no errors, after I enter my username/password the "logging in" page comes up and spins like it's thinking forever. The page never changes, never errors out...

Newbie

I cannot login to Spotify on my computer.  I have uninstalled/reinstalled multiple times.  I get no errors, after I enter my username/password the "logging in" page comes up and spins like ...

JVelero

Newbie

518 Views

4 replies

0 likes

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Privacy Policy - Transfer to other countries

Hi there, The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as well as a couple of suggestions around changes like this in genera...

Casual Listener

Hi there,   The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as ...

320 Views

0 replies

1 likes

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Solved!! when the month start for the 10h/month?

I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts for Spotify? Or where could I find such info?? Docu...

Newbie

I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts ...

Peter__

Community Legend

858 Views

3 replies

0 likes

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Solved!! 48 hour trial not working

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

Casual Listener

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

abe3002

Casual Listener

1409 Views

4 replies

0 likes

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Payment

I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how many lasts with you 2 years.? I am very unsatisfied w...

Newbie

I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how ma...

Peter__

Community Legend

344 Views

1 replies

1 likes

  • 344 Views
  • 1 replies
  • 1 likes

I "disconnected from facebook" but it didn't seem to work

I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from facebook. I really want this disconnected. I've restart...

Casual Listener

I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from face...

amandalbroadway

Casual Listener

698 Views

6 replies

0 likes

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why wont it let me here the songs i choose

I sing up for the premium plan but I still can't listen to the songs I pickp

Newbie

I sing up for the premium plan but I still can't listen to the songs I pickp

Peter__

Community Legend

862 Views

3 replies

0 likes

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  • 3 replies
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unable to process payment

I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back

Newbie

I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back

jonski_83

Gig Goer

2618 Views

17 replies

0 likes

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Solved!! Premium Abo Period/Laufzeit

Hallo, weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr? Kann dazu irgendwie nichts finden. Viele Dank und Grüße ------------ Hallo, does anybody know how long the period for perium ab...

Regular

Hallo,   weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr?   Kann dazu irgendwie nichts finden.   Viele ...

thebiz

Regular

1117 Views

2 replies

0 likes

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Solved!! Please stop cluttering my mail inbox! (Bug report, please read)

I don't know where to contact you to get your attention, i hope this'll do. I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "Another account is already registered with this email address"....

Music Fan

I don't know where to contact you to get your attention, i hope this'll do.   I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "A...

nikee93

Music Fan

1116 Views

8 replies

0 likes

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My account is no longer Premium

Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists. I have tried to change Facebook password, but it's not the solution. ...

Visitor

Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists.    ...

Jude

Spotify Legend

393 Views

2 replies

0 likes

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  • 2 replies
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Changed country settings and can't go online

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz.

Regular

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz. 

mikolai

Regular

844 Views

9 replies

0 likes

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  • 9 replies
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gift cards in germany

hey, first sorry for my bad english My question is when will be the spotify gift cards available in germany It would be gread if you can say me if it comes this year, are you working on it or are they coming at all ? thx for the up coming information...

Casual Listener

hey,  first sorry for my bad english 😉  My question is when will be the spotify gift cards available in germany 😉 It would be gread if you can say me if it comes this year, are y...

707 Views

0 replies

0 likes

  • 707 Views
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