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All my playlists have disappeared. FAQ unhelpful.

I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day. I followed steps from this FAQ (http://community.spotify.com/t5/...

Newbie

I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day.  ...

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Solved!! Using US premium acct if

Will I be able to use my premium account (set up in US) to stream music to my iPod when traveling in France?

Visitor

Will I be able to use my  premium account (set up in US) to stream music to my iPod when traveling in France?

user-removed

Not applicable

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2 replies

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Facebook account disabled, can't use my spotify.

Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium and I paid just a couple of days ago! I've submitted ...

Casual Listener

Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium ...

Peter__

Community Legend

2975 Views

3 replies

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Recuperar mi lista

ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias

Newbie

ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias

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Playlist tracks disappearing with no notifiation... extremely annoying

Hello Spotify staff, Here is something that should be changed/improved in spotify. I have a spotify unlimited account. It sometimes happens that some titles that have been available so far are suddenly not available anymore. I have three points about...

Casual Listener

Hello Spotify staff,   Here is something that should be changed/improved in spotify.   I have a spotify unlimited account. It sometimes happens that some titles that have been avail...

Redgis

Casual Listener

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2 replies

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Artist / Album dissappeared

Hi, can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify. Taken off due to licencing issues? Antti

Regular

Hi,   can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify.   Taken off due to licencing issues?   Antti

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Solved!! Free 30 Day Premium & Student Discount

Hey, I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the student discount with NUS and would like to apply that as soon as ...

Regular

Hey,   I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the st...

Peter__

Community Legend

9172 Views

9 replies

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Can't Change My Username?

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

Casual Listener

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

Stupify

Community Legend

3815 Views

5 replies

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Album no longer in spottily at all?

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify the artist is still on spotify an di was wondering why this one album disappeared and it it wil...

Newbie

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify 😞  the artist is still on spotify an d...

David

Spotify Legend

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1 replies

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NUS Extra 50% Discount Help Please

Hi I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my account to receive the 50% discount for 12 months? Thanks

Visitor

Hi   I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my acc...

user-removed

Not applicable

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My Account Seems to be Gone???

Hi, So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have not been able to log back in. I then tried my Mac at home and th...

Regular

Hi,   So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have no...

user-removed

Not applicable

1449 Views

9 replies

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Switch from Facebook to Twitter ? ?

I want to switch my connected account from Facebook to Twitter. I want to do this because my facebook account has my full name, and my twitter has an alias. At work, my spotifiy account is connected to twitter, the way a I want it, but at home, it's ...

Casual Listener

I want to switch my connected account from Facebook to Twitter.  I want to do this because my facebook account has my full name, and my twitter has an alias.  At work, my spotifiy account i...

David

Spotify Legend

1315 Views

4 replies

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Solved!!Superuser Contribution Spotify premium doesn't work

Hi, When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium subscription. Could you please fix this problem? Kind regar...

Newbie

Hi,   When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium s...

David

Spotify Legend

64427 Views

212 replies

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Password reset and Premium not recognized

Hello! I upgraded to a Premium subscription several months ago. Recently, it stopped working. I changed my payment information and verified on https://www.spotify.com/us/account/subscription/ that I have an active Premium subscription again. However,...

Newbie

Hello!   I upgraded to a Premium subscription several months ago.  Recently, it stopped working.  I changed my payment information and verified on https://www.spotify.com/us/a...

toyx4xrunner

Casual Listener

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Stolen ipod

Hi spotify. I had my iPod stolen today. Is there anyway you could please remove it from my account? Thank you

Newbie

Hi spotify. I had my iPod stolen today. Is there anyway you could please remove it from my account? Thank you

Peter__

Community Legend

507 Views

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iPhone premium subscription wont work

I have subscribed to spotiify premium but I cannot stream any music on demand through the spotify app on my iphone. I am on a 4s using IOS6. Could you please help?

Newbie

I have subscribed to spotiify premium but I cannot stream any music on demand through the spotify app on my iphone. I am on a 4s using IOS6. Could you please help?

Peter__

Community Legend

379 Views

1 replies

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Connection error after latest upgrade

Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101) Did something change in the latest patch? Using Windows 7 btw.

Casual Listener

Just upgraded to the latest Spotify and now I'm in constant offline mode. I was listening to music when it asked me to upgrade, I did and now it's not working. (Error code 101)   Did somethi...

Korpasjaervii

Casual Listener

577 Views

2 replies

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Utter Rubbish

So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month - please contact me - i don't want to give up on you

Newbie

So often SPOTIFY with SONOS stops working. I try to contact you and nothing happens  - I'm a big Spotify fan but it is becoming so unrelaible its pointless paying £10 per month  -  ple...

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Solved!! Would Spotify work in Korea?

Hi there, I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. I will be taking my mac, iPad and iPhone.

Casual Listener

Hi there,   I'm currently using Spotify on a premium account in Australia. I will be on a holiday for two months in South Korea, and I just wanted to know if my Spotify will work fine. &...

MattJamesTaylor

Music Fan

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