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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782962 Views

18 replies

29 likes

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When will my premium start working!!!

I purchased spotify premium on TUESDAY! And it still won't let me liten to songs I have listened to more then 5 times. I am so annoyed. I want a refund of the time that it isn't working.

Music Fan

I purchased spotify premium on TUESDAY! And it still won't let me liten to songs I have listened to more then 5 times. I am so annoyed. I want a refund of the time that it isn't working. 

296 Views

0 replies

0 likes

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Solved!! Someone else name is in the upper right corner?

Hi, I was at a party this this weekend, and when I got home my Spotify account is having someone elses name in the upper right corner...why is this and how can I remove it? I changed the password and reinstalled Spotify, but it's still there. Same go...

Casual Listener

Hi,   I was at a party this this weekend, and when I got home my Spotify account is having someone elses name in the upper right corner...why is this and how can I remove it? I changed the p...

segas

Casual Listener

743 Views

2 replies

0 likes

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My play list has vanished

Please help. I've tried logging on again nothing has worked.

Regular

Please help. I've tried logging on again nothing has worked. 😞

Cazemail

Regular

533 Views

6 replies

0 likes

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Change Email

I have suscribed with my Facebook account but I have my Facebook (FB) account with an old email that I do not check anymore. I tried updating my FB with my new email but I made a alternate FB with my new email only to waste the use of my new email on...

Casual Listener

I have suscribed with my Facebook account but I have my Facebook (FB) account with an old email that I do not check anymore. I tried updating my FB with my new email but I made a alternate FB with my...

Peter__

Community Legend

559 Views

1 replies

0 likes

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Lost playlists when i moved country

Hi I recently moved to France from Norway. Spotify told me I wasn't in the country i registered in and I had to change my country and then a short time after all my lists dissapeared, please can you help? Thanks Elisabeth

Casual Listener

Hi I recently moved to France from Norway. Spotify told me I wasn't in the country i registered in and I had to change my country and then a short time after all my lists dissapeared, please can you ...

elisgu

Casual Listener

850 Views

6 replies

0 likes

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All my playlists have disappeared. FAQ unhelpful.

I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day. I followed steps from this FAQ (http://community.spotify.com/t5/...

Newbie

I have a free spotify account that I signed up for more than a year back. I then linked it to my facebook account. Recently (about 2 weeks ago) I suddenly lost all my playlists one day.  ...

221 Views

0 replies

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Solved!! Using US premium acct if

Will I be able to use my premium account (set up in US) to stream music to my iPod when traveling in France?

Visitor

Will I be able to use my  premium account (set up in US) to stream music to my iPod when traveling in France?

user-removed

Not applicable

436 Views

2 replies

0 likes

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Facebook account disabled, can't use my spotify.

Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium and I paid just a couple of days ago! I've submitted ...

Casual Listener

Hi guys! Yesterday my Facebook account got disabled because of fake name or information. I cannot use spotify anymore because facebook disabled my account. And the worst part is that I had Premium ...

Peter__

Community Legend

2885 Views

3 replies

0 likes

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Recuperar mi lista

ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias

Newbie

ROCIOOOOOOO porfavor espero me puedas ayudara recupera mi lista llamada BAJAR muchas gracias

306 Views

0 replies

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Playlist tracks disappearing with no notifiation... extremely annoying

Hello Spotify staff, Here is something that should be changed/improved in spotify. I have a spotify unlimited account. It sometimes happens that some titles that have been available so far are suddenly not available anymore. I have three points about...

Casual Listener

Hello Spotify staff,   Here is something that should be changed/improved in spotify.   I have a spotify unlimited account. It sometimes happens that some titles that have been avail...

Redgis

Casual Listener

537 Views

2 replies

0 likes

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Artist / Album dissappeared

Hi, can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify. Taken off due to licencing issues? Antti

Regular

Hi,   can't find the band Alexander Abreu Y Havana D' Primera and their album Pasaporte anymore on Spotify.   Taken off due to licencing issues?   Antti

309 Views

0 replies

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Solved!! Free 30 Day Premium & Student Discount

Hey, I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the student discount with NUS and would like to apply that as soon as ...

Regular

Hey,   I've just signed up for the free 30 day premium subscription for my account which, when it expires, will renew at the normal rate of £9.99 per month. However I have access to the st...

Peter__

Community Legend

8952 Views

9 replies

0 likes

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Can't Change My Username?

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

Casual Listener

I started my FREE account using my Facebook credentials. Obviously, my account is connected to my name, but I would really like to change my Username to something else other than my name. Help?

Stupify

Community Legend

3653 Views

5 replies

0 likes

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Album no longer in spottily at all?

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify the artist is still on spotify an di was wondering why this one album disappeared and it it wil...

Newbie

just the otherday i was listening to an album by Man Overboard, "Before We Met: A Collection of Old Songs" and now today the album is no longer on spotify 😞  the artist is still on spotify an d...

David

Spotify Legend

382 Views

1 replies

0 likes

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NUS Extra 50% Discount Help Please

Hi I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my account to receive the 50% discount for 12 months? Thanks

Visitor

Hi   I currently have a Spotify Premium account in my name, for which I pay £9.99 a month. My wife has a NUS Extra card in her name and I was wondering if this could be used on my acc...

user-removed

Not applicable

428 Views

2 replies

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My Account Seems to be Gone???

Hi, So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have not been able to log back in. I then tried my Mac at home and th...

Regular

Hi,   So I have been using Spotify Premium for a while now with my Facebook, david@[Snip - Mod].com, until last Friday I was unable to play any music. So I logged out on my One X and have no...

user-removed

Not applicable

1230 Views

9 replies

0 likes

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Switch from Facebook to Twitter ? ?

I want to switch my connected account from Facebook to Twitter. I want to do this because my facebook account has my full name, and my twitter has an alias. At work, my spotifiy account is connected to twitter, the way a I want it, but at home, it's ...

Casual Listener

I want to switch my connected account from Facebook to Twitter.  I want to do this because my facebook account has my full name, and my twitter has an alias.  At work, my spotifiy account i...

David

Spotify Legend

1182 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify premium doesn't work

Hi, When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium subscription. Could you please fix this problem? Kind regar...

Newbie

Hi,   When I try to use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account center it says I have an active premium s...

David

Spotify Legend

58169 Views

212 replies

9 likes

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Password reset and Premium not recognized

Hello! I upgraded to a Premium subscription several months ago. Recently, it stopped working. I changed my payment information and verified on https://www.spotify.com/us/account/subscription/ that I have an active Premium subscription again. However,...

Newbie

Hello!   I upgraded to a Premium subscription several months ago.  Recently, it stopped working.  I changed my payment information and verified on https://www.spotify.com/us/a...

toyx4xrunner

Casual Listener

731 Views

2 replies

0 likes

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  • 2 replies
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