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"Sing um dein Leben" Album

When is this album available?!

Casual Listener

When is this album available?!

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Solved!! Consolidating Accounts

I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook. We shared use of the account but he now no longer uses it and I would like to consolidate my Spotify Premium account under his Facebook na...

Casual Listener

I set up a Spotify premum account for my father under one of my email accounts by registering him for Facebook.   We shared use of the account but he now no longer uses it and I would like t...

gunnellr

Casual Listener

1096 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

membership

Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of spotify, I have restarted my cell twice, and I even ...

Regular

Oct 18 I subscribed and paid for spotify unlimitted then immediately upgraded to premium today. but I still can't listen to songs that require premium memership . I have tried logging in and out of ...

cam619

Regular

2295 Views

8 replies

0 likes

  • 2295 Views
  • 8 replies
  • 0 likes

Problem mix 2 artists in 1

Hi, There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band wich is described in spotify. I don't know where i can report this ...

Casual Listener

Hi,   There is a problem with artist "Deluxe". The album "Polishing Peanuts EP" is from an other artist band named "Deluxe". This band is different from "Deluxe" the galician rock band w...

349 Views

0 replies

2 likes

  • 349 Views
  • 0 replies
  • 2 likes

No Ecard received

Hello, I've purchased a 6 month premium Ecard to my girlfriend, but she didn't receive anything yet (already 24 hour ago) On the other hand, my credit card was charged for that. Could you please help me on this issue ? Please find my order informatio...

Newbie

Hello,   I've purchased a 6 month premium Ecard to my girlfriend, but she didn't receive anything yet (already 24 hour ago) On the other hand, my credit card was charged for that.  ...

Peter__

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Why does spotify automaticly create new accounts through facebook??

Hi! I have been reading in the forum and apparently a lot of people have the same problem as me. Spotify has created a second account for me through my facebook-account without me knowing about it. How does that happen and how do I avoid that? To som...

Regular

Hi!   I have been reading in the forum and apparently a lot of people have the same problem as me.    Spotify has created a second account for me through my facebook-account wi...

krisje

Casual Listener

2055 Views

8 replies

0 likes

  • 2055 Views
  • 8 replies
  • 0 likes

Solved!! Registered. Not working. Free account.

Anyone else having difficulty with Spotify? I'm registered but it keeps taking me to the registration page. It tells me I'm logged in but apparently still wants me to sign up. I'm all signed up. Can't get to the dashboard thing to play anything.

Visitor

Anyone else having difficulty with Spotify? I'm registered but it keeps taking me to the registration page. It tells me I'm logged in but apparently still wants me to sign up. I'm all signed up. Can'...

meahtenoha

Spotify

975 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Travel Spotify Not Working (Colombia)

I just purchased Spotify Premium after my free 14 days ran out. I logged out and logged back into my account and I still do not have access. Is there a setting within preferences that I am missing? Any suggestions?

Newbie

I just purchased  Spotify Premium after my free 14 days ran out.  I logged out and logged back into my account and I still do not have access.  Is there a setting within preferences th...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Solved!! Can't get Netflix offer (DK)

Hi I created my Netflix shortly after it launched in Denmark. I have been to http://netflix.com/spotify a few times, but can't seem to activate the offer. My subscription plan for Netflix keeps reading "Du er i gang med en prøveperiode på 31 dage (Yo...

Newbie

Hi   I created my Netflix shortly after it launched in Denmark. I have been to http://netflix.com/spotify a few times, but can't seem to activate the offer. My subscription plan for Netflix ...

Jude

Spotify Legend

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Lost playlist and loss of premium account even though charged

Hi, I have followed the threads but they do not work for me. I have lost my playlists and my premium account. I continue to be charged. What is going on? Thanks

Casual Listener

Hi,   I have followed the threads but they do not work for me. I have lost my playlists and my premium account. I continue to be charged. What is going on?   Thanks

Sam

Spotify

571 Views

3 replies

0 likes

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  • 3 replies
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Charged twice when upgraded to Premium

As the title suggests, i upgraded yesterday to a premium account and was billed twice under different ID numbers? How do go about getting a refund or using the payment against next months bill? Thanks in advance

Newbie

As the title suggests, i upgraded yesterday to a premium account and was billed twice under different ID numbers?   How do go about getting a refund or using the payment against next months ...

Sam

Spotify

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

premium subscription associated with partner

Is a user with a premium subscription associated with your partner Telia able to access his or her's account on a cellphone that isn't on a Telia provider?

Casual Listener

Is a user with a premium subscription associated with your partner Telia able to access his or her's account on a cellphone that isn't on a Telia provider?

atwe

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Login issue

I'm trying to login to spotify through Facebook but it's saying I may have changed or misspelled my user name or password. I haven't changed a thing! Anyone know how to fix this? I want my music back on my phone!

Casual Listener

I'm trying to login to spotify through Facebook but it's saying I may have changed or misspelled my user name or password. I haven't changed a thing! Anyone know how to fix this? I want my music back...

Sam

Spotify

568 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

premium not working

I just activated my premium acct and when I try to listen to music on my phone it says its only available to premium members (which I am) and defaults to radio station. The only thing I want it for is on demand music on my phone! Is there a wait peri...

Newbie

I just activated my premium acct and when I try to listen to music on my phone it says its only available to premium members (which I am) and defaults to radio station. The only thing I want it for i...

Sam

Spotify

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Songs showing up but can't play

For example I can search and find Skyfall by Adele but its not available to play. It's been 3 weeks since its release. What is the hold up. If I'm going to have to wait a month for every new release then Spotify is not worth it IMO.

Music Fan

For example I can search and find Skyfall by Adele but its not available to play. It's been 3 weeks since its release. What is the hold up. If I'm going to have to wait a month for every new release ...

Liam

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Bogus Charge

I am posting here because there is no other way I have received a response. I have tried several times to cancel my account and am still being charged. I have not used this service in months but continue to be charged. Please contact me asap.Calebpw

Regular

I am posting here because there is no other way I have received a response. I have tried several times to cancel my account and am still being charged. I have not used this service in months but cont...

tn5421

Newbie

1265 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

music note tracks will not play

All songs in my Spotify library are FROM SPOTIFY. Now many of my tracks in numerous playlists I have created will not play and they have the music note beside them. Same issue with the link symbol

Newbie

All songs in my Spotify library are FROM SPOTIFY.  Now many of my tracks in numerous playlists I have created will not play and they have the music note beside them.  Same issue with the li...

576 Views

0 replies

1 likes

  • 576 Views
  • 0 replies
  • 1 likes

Switching from Telia to Spotify

Hi, I have Spotify Premium through my Telia mobile phone contract. I am going to cancel this mobile phone contract but I want to keep my Spotify account and start paying to Spotify directly. Can this be done and how?

Newbie

Hi,   I have Spotify Premium through my Telia mobile phone contract. I am going to cancel this mobile phone contract but I want to keep my Spotify account and start paying to Spotify directly....

atwe

Casual Listener

1376 Views

6 replies

0 likes

  • 1376 Views
  • 6 replies
  • 0 likes

Solved!! subscribed to free 30 day trial of premium but not able to use it

Hello, I've signed up for the free 30 day trial to premium but when I try to play a track it says I have exceeded my ten hour limit still? I've tried logging in and out of spotify but to no avail?

Regular

Hello,   I've signed up for the free 30 day trial to premium but when I try to play a track it says I have exceeded my ten hour limit still? I've tried logging in and out of spotify but to no ...

vintage-T

Casual Listener

4331 Views

30 replies

0 likes

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  • 30 replies
  • 0 likes

My cat deleted my playlist!

Hello! My cat acceidently deleted my playlist Golista Please help.. My username is Christoferj Thanks

Regular

Hello! My cat acceidently deleted my playlist Golista 😕 Please help.. My username is Christoferj 🙂 Thanks

Peter__

Community Legend

2458 Views

8 replies

2 likes

  • 2458 Views
  • 8 replies
  • 2 likes