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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

775722 Views

18 replies

29 likes

  • 775722 Views
  • 18 replies
  • 29 likes

Premium user moving to Ireland

Hi, I have been a premium member for almost a year and have started building a nice libary. I am moving to Dublin in a few weeks and am concerned the offline playlists won't work in the Republic? Also currently having difficulties syncing them to my ...

Newbie

Hi,   I have been a premium member for almost a year and have started building a nice libary. I am moving to Dublin in a few weeks and am concerned the offline playlists won't work in the Re...

Peter__

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Every playlist is gone!, suddenly som old **bleep** came back?!

Hello! Now im very frustrated, I wanted to login on my Netbook, and I had forgotten my password. then I fixed another PW. When i signed in it jumped over to a random playlist, and i play on a song. then it said i couldnt play it beacuse of I didnt ha...

Casual Listener

Hello! Now im very frustrated, I wanted to login on my Netbook, and I had forgotten my password. then I fixed another PW. When i signed in it jumped over to a random playlist, and i play on a song....

Liam

Community Legend

290 Views

2 replies

0 likes

  • 290 Views
  • 2 replies
  • 0 likes

Problems modifying account settings.

I'm trying to subscribe to premium, but I'm having problems with my account settings. When I attempt to change account settings, I receive "Another account is already registered with this email address." I found other threads that mention a duplicate...

Newbie

I'm trying to subscribe to premium, but I'm having problems with my account settings.  When I attempt to change account settings, I receive "Another account is already registered with this email...

meahtenoha

Spotify

748 Views

4 replies

0 likes

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  • 4 replies
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Unable to revert back to basic

Hi there, I recently cancelled my Spotify premium account, which was supposed to revert back to basic on the 22nd of Sept, however as of writing, it is still on Premium and still saying my account will revert on the 22nd of Sept. I want to resubscrib...

Newbie

Hi there,   I recently cancelled my Spotify premium account, which was supposed to revert back to basic on the 22nd of Sept, however as of writing, it is still on Premium and still saying my...

Liam

Community Legend

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Receiving notifications despite changing my account settings

Hey all, I receive email notifications about friends joining spotify or updating their playlists despite having turned them off. This is really starting to bug me, and I've double-checked a couple of times to make sure that my settings are in fact ch...

Casual Listener

Hey all,   I receive email notifications about friends joining spotify or updating their playlists despite having turned them off.   This is really starting to bug me, and I've doub...

Peter__

Community Legend

1042 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Disabling Spotify Social

Hey all, I just connected my Facebook to my Spotify and clicked a link that made all my Spotify activity appear in the Facebook ticker (in the top-right hand side of the Facebook homepage). Any way I can stop this happening? I'd like to keep my Spoti...

Casual Listener

Hey all,   I just connected my Facebook to my Spotify and clicked a link that made all my Spotify activity appear in the Facebook ticker (in the top-right hand side of the Facebook homepage)...

LorenzoL

Casual Listener

657 Views

2 replies

0 likes

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  • 2 replies
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username

hi- my username on spotify is a string of numbers-nothing to do with my facebook or email- how did this become my username? if i cant fix it- how can i delete my account completely and start over?

Visitor

hi-   my username on spotify is a string of numbers-nothing to do with my facebook or email- how did this become my username?    if i cant fix it- how can i delete my account c...

Stupify

Community Legend

449 Views

3 replies

0 likes

  • 449 Views
  • 3 replies
  • 0 likes

Solved!! Album gone

I listened to this album on the 9th and now you can't listen to it. Ball Park Music – Museum

Gig Goer

I listened to this album on the 9th and now you can't listen to it. Ball Park Music – Museum

neo-x

Community Legend

742 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Didn't get 30 day free trial.

I have never used a 30 day free trial with my account and when I went to sign up for Premium it charged me the $9.99 to my account right away. Is there any way to get rid of this?? I would really appreciate a response.

Newbie

I have never used a 30 day free trial with my account and when I went to sign up for Premium it charged me the $9.99 to my account right away. Is there any way to get rid of this?? I would really app...

neo-x

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Get album does not give whole album

The 'get album' purchase button is a bit misleading. For an album where one or more tracks are not available for individual purchase, those tracks are also not included in an album purchase. 'Get album' implies that all album tracks will be purchased...

Music Fan

The 'get album' purchase button is a bit misleading. For an album where one or more tracks are not available for individual purchase, those tracks are also not included in an album purchase. 'Get alb...

Dmitri

Music Fan

990 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Changing Password From Facebook to Spottily

Ill try asking this another way since the last way didn't work. I like spottily. I HATE FACE BOOK. I don't want to share things on facebook. I don't want to sign in through facebook! HOW DO I CHANGE THIS?

Newbie

Ill try asking this another way since the last way didn't work. I like spottily. I HATE FACE BOOK. I don't want to share things on facebook. I don't want to sign in through facebook! H...

Stupify

Community Legend

410 Views

2 replies

1 likes

  • 410 Views
  • 2 replies
  • 1 likes

I have a free account and yet I have been charged?

I just went to check my bank account (because I'm skint) and Spotify have charged me for a premium account - even though I had a free account. I went to check and it has somehow become a premium account!! I haven'e used it for over two weeks so I'm r...

Visitor

I just went to check my bank account (because I'm skint) and Spotify have charged me for a premium account -  even though I had a free account.   I went to check and it has somehow beco...

user-removed

Not applicable

649 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

country does not match, but it does

Hello, Spotify worked great until I spent my vacation last summer in California. I live in the Netherlands and my profile settings are set to the Netherlands, but I get the message: "Your country does not match the one set in your profile". Any help?...

Casual Listener

Hello,   Spotify worked great until I spent my vacation last summer in California. I live in the Netherlands and my profile settings are set to the Netherlands, but I get the message: "Your ...

Wimtim

Casual Listener

1231 Views

2 replies

0 likes

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  • 2 replies
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Login is borked. Reset email is nonsense. Must change password to login.

I can't login to either the spotify app or the spotify website.When I try it tells me my user name is wrong.The only way I can log in to the website is by going to the Forgot Password link and resetting the password after recieving the email. Once I ...

Newbie

I can't login to either the spotify app or the spotify website. When I try it tells me my user name is wrong. The only way I can log in to the website is by going to the Forgot Password link and re...

David

Spotify Legend

352 Views

1 replies

0 likes

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  • 1 replies
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Problem with subscription

Hi, I have took Spotify Premium trough TeliaSonera. Now when I logged in to Spotify it says that I have only Free even I know that I have Premium. I have called to the phoneoperator and they have checked that all seems to be OK on their side and I ha...

Casual Listener

Hi,   I have took Spotify Premium trough TeliaSonera. Now when I logged in to Spotify it says that I have only Free even I know that I have Premium. I have called to the phoneoperator and th...

McNikke

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Spotify Account Problems

Hi. I am SUPER frustrated with Spotify right now. Here are my multitude of problems: 1. I cannot sign in using Facebook. I am currently logged into Facebook when I go to Facebook.com, but when I click the button on the site to log in, it says it is l...

Casual Listener

Hi. I am SUPER frustrated with Spotify right now. Here are my multitude of problems:    1. I cannot sign in using Facebook. I am currently logged into Facebook when I go to Facebook.com...

jbenes

Casual Listener

433 Views

2 replies

0 likes

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  • 2 replies
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Need help linking Facebook to old account

I accidently unlinked my Facebook page from spotify account, and now I had to create a different account in order to use Spotify, but I lost everythiing. How do I relink my facebook page to my old account and start using it again. I found my old Spot...

Newbie

I accidently unlinked my Facebook page from spotify account, and now I had to create a different account in order to use Spotify, but I lost everythiing. How do I relink my facebook page to my old ac...

286 Views

0 replies

0 likes

  • 286 Views
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subscription ended early

Hi my last receipt is on 27th Sep (14 days) ago but when I log in I have only have Spotify Free.

Newbie

Hi my last receipt is on 27th Sep (14 days) ago but when I log in I have only have Spotify Free.

Peter__

Community Legend

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Will I lose my subscribed playlists if the person that I'm subscribed to deletes their account?

Will I lose my subscribed playlists if I subscribe to them on a new account and then delete my previous Facebook account that are hosting the playlists?

Newbie

Will I lose my subscribed playlists if I subscribe to them on a new account and then delete my previous Facebook account that are hosting the playlists?

Peter__

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

How can i link my facebookpage to my spotify account?

Hi! I want to link my spotify account to my facebookpage. so.. no personal facebook profile to a personal spotify account. but: a new spotify account to my facebook page. Anyone? Facebookpage: facebook.com/popupklup Spotify: popupklup Unfortunately m...

Casual Listener

Hi!   I want to link my spotify account to my facebookpage. so.. no personal facebook profile to a personal spotify account. but: a new spotify account to my facebook page. Anyone?   ...

Stupify

Community Legend

538 Views

4 replies

0 likes

  • 538 Views
  • 4 replies
  • 0 likes