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HELP FOR A NEW USER PLEASE

Can anyone help me to remove the user OrestHladkyj from my spotify screen.I don't know how is name got stuck there . Many thanks

Casual Listener

Can anyone help me to remove the user OrestHladkyj from my spotify screen.I don't know how is name got stuck there . Many thanks           ...

cardosoas

Casual Listener

471 Views

2 replies

0 likes

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I have been charged

I agreed to the free trial and now I have been charged I want my money back

Newbie

I agreed to the free trial and now I have been charged I want my money back

Liam

Community Legend

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Cant login after password reset

Hi I have reset my password, but now i am unable to login? this sucks i am a premium member -.-

Newbie

Hi    I have reset my password, but now i am unable to login? this sucks i am a premium member -.-

Peter__

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Klarna and Segoria

I´m really very **bleep**ed up with spotify now! Had anybody problems with the free trial of spotify premium using Klarna. Now I have requests to pay app. 30 Euros. Requested by Segoria. WTF!!! Hey, dear people from spotify, should you stop working w...

Casual Listener

I´m really very **bleep**ed up with spotify now!   Had anybody problems with the free trial of spotify premium using Klarna.   Now I have requests to pay app. 30 Euros. Request...

Klarna

Casual Listener

2763 Views

5 replies

1 likes

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  • 5 replies
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Added NUS card number to wrong a/c. Can I reset this?

Hi, I tried raising a ticket about this but did not hear back anything. I have two accounts with Spotify, but currently only use the FB connected one. For some reason, when I was trying to access the Spotify NUS discount, the discount got applied to ...

Newbie

Hi,   I tried raising a ticket about this but did not hear back anything.   I have two accounts with Spotify, but currently only use the FB connected one. For some reason, when I wa...

Peter__

Community Legend

504 Views

1 replies

0 likes

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benabar bien l'bonsoir

bonjour pourquoi le dernier allbum live de benabar, bien l'bonsoir , n'est pas disponible sur spotify ? merci d'avance de votre réponse Laurent

Casual Listener

bonjour   pourquoi le dernier allbum live de benabar, bien l'bonsoir , n'est pas disponible sur spotify ?   merci d'avance de votre réponse   Laurent 

Rocio

Spotify Legend

476 Views

3 replies

0 likes

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  • 0 likes

published playlists do not show up in search results

Hello,I have created several playlists over the course of several months, and designated them to be public and published. For a very brief time, two or three (out of 30 or so) showed up in public search results. Now, only one of them shows up, even t...

Casual Listener

Hello, I have created several playlists over the course of several months, and designated them to be public and published.  For a very brief time, two or three (out of 30 or so) showed up in pu...

ED90

Casual Listener

788 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cannot download songs as i'm out of my country (clock is ticking)

live in UK currently in France and cannot choose purchases to download. I have 14 that I will loose after today. What can I do?

Regular

live in UK currently in France and cannot choose purchases to download. I have 14 that I will loose after today. What can I do?

indivisible

Regular

566 Views

2 replies

0 likes

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iDEAL payment option in the Netherlands

Hi, I would love to buy a subscription to Spotify because your service is great. However, like the majority of dutch people I do not own a credit card, nor do I have PayPal (terrible service with fraud cases). The main online payment method (also use...

Visitor

Hi,   I would love to buy a subscription to Spotify because your service is great.   However, like the majority of dutch people I do not own a credit card, nor do I have PayPal (ter...

user-removed

Not applicable

974 Views

2 replies

1 likes

  • 974 Views
  • 2 replies
  • 1 likes

Spotify Unlimited

Why is Unlimited no longer offered? I wanted to renew but unable. I do not want premium.

Newbie

Why is Unlimited no longer offered? I wanted to renew but unable. I do not want premium.

Jude

Spotify Legend

518 Views

2 replies

0 likes

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Charged for 30 days free trial!!!!

I get Spotify Premium but i don't have 30 free days. Charge 9,99 € in my count 2 days after. Please help, i want my 30 trial days free

Newbie

I get Spotify Premium but i don't have 30 free days. Charge 9,99 € in my count 2 days after. Please help, i want my 30 trial days free

Peter__

Community Legend

461 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

SPOTIFY CONNECTION SUCKS!

I have had more connection interuptions than acceptable. I'm paying 9.99/month for your service and 50% of the time I can't play a song?! Don't say it's my Wifi, it's not. Don't say it's my cellular carrier (AT&T) when I have full connections, it's n...

Newbie

I have had more connection interuptions than acceptable.  I'm paying 9.99/month for your service and 50% of the time I can't play a song?! Don't say it's my Wifi, it's not.  Don't say it's ...

1039 Views

0 replies

6 likes

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  • 6 likes

Deleted Facebook Account... Now I want to stop payments

I deleted my facebook but sice I signed up with facebook it won't let me stop my subscription. I want to make a new account and continue using spotify but I'm going to be billed tomorrow... for a month I'm not going to be able to use because I can no...

Visitor

I deleted my facebook but sice I signed up with facebook it won't let me stop my subscription. I want to make a new account and continue using spotify but I'm going to be billed tomorrow... for a mon...

Peter__

Community Legend

636 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No e-card

Hi! 2 days ago i purchased an e-card for my friend but no e-mail for now. Can anybody help?

Casual Listener

Hi! 2 days ago i purchased an e-card for my friend but no e-mail for now. Can anybody help?

Peter__

Community Legend

621 Views

3 replies

0 likes

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Spotify - Do NOT buy!

Redeemed voucher for 3 months premium. Not working. Spotify don't reply at all. No contact details. No customer support. Very unhappy!

Regular

Redeemed voucher for 3 months premium. Not working. Spotify don't reply at all. No contact details. No customer support. Very unhappy!

Peter__

Community Legend

1505 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Deleted songs

Hi, I have starred the song "dear Mama" by tupac, but now all the versions is deleted? What happened?

Newbie

Hi, I have starred the song "dear Mama" by tupac, but now all the versions is deleted? What happened?

Peter__

Community Legend

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Help I accidentally erased my favorite playlist!!!!

Can anyone pleeze help me? I have all my other playlists just the one is missing. (Its titled: Lets be indie hipsters ) I guess my pets dont like indie music?? My dog scared my cat and she walked across my keyboard and now I'm missing my favorite pla...

Newbie

Can anyone pleeze help me? I have all my other playlists just the one is missing. (Its titled: Lets be indie hipsters ) I guess my pets dont like indie music?? My dog scared my cat and she walked acr...

neo-x

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Invalid card

help says invalid card

Newbie

help says invalid card

353 Views

0 replies

0 likes

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Errors and more errors

ERRORS: 1. inside account settings or account management you can edit the kind of notifications you get however this is not correct. I have get notices about friends who join spotify on NEVER yet I keep getting them. 2. It doesn't post the songs I do...

Visitor

ERRORS: 1. inside account settings or account management you can edit the kind of  notifications you get however this is not correct. I have get notices about friends who join spotify on NEV...

user-removed

Not applicable

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Accidently upgraded the wrong account

Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that my facebook account now says premium, and my spoti...

Casual Listener

Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes