Spotify-account type
What type of account is required for an iPad? I only use WiFi , no 3G/4G.
What type of account is required for an iPad? I only use WiFi , no 3G/4G.
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- 442 Views
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
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Premium
Hello! Today I bought Spotify Premium in a store. I logs in to spotify.com and upgraded my account to Premium. But nothing happens ... Trying again, but Spotify says that the code is used. What should I do?
Hello! Today I bought Spotify Premium in a store. I logs in to spotify.com and upgraded my account to Premium. But nothing happens ... Trying again, but Spotify says that the code is used. What s...
Community Legend
422 Views
1 replies
0 likes
- 422 Views
- 1 replies
- 0 likes
Lost my E-mail
Hi. I have recently forgotten my password to spotify but the email I'm registred to spotify with has been unreachable for reason unknown. In short, I can't reset my password and I can't change email adress because I don't know my password. I wonder i...
Hi. I have recently forgotten my password to spotify but the email I'm registred to spotify with has been unreachable for reason unknown. In short, I can't reset my password and I can't change email ...
Community Legend
834 Views
1 replies
0 likes
- 834 Views
- 1 replies
- 0 likes
Cant use e-mail
Hi! I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account. then I went to the "forgot password or ursername" tab and tried to recover these by typing in my e...
Hi! I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account. then I went to the "forgot password o...
Community Legend
718 Views
1 replies
0 likes
- 718 Views
- 1 replies
- 0 likes
how do you disconnect facebook with one account, and connect whit another ??
how do you disconnect facebook with one account, and connect whit another ??
Community Legend
571 Views
1 replies
1 likes
- 571 Views
- 1 replies
- 1 likes
Virgin - Spotify Premium
Join virgin media and they say i get 3-6 months free spotify premium... so i phone them to set up and they say i need to contact you guys. How do i get this set up?
Join virgin media and they say i get 3-6 months free spotify premium... so i phone them to set up and they say i need to contact you guys. How do i get this set up?
Community Legend
4492 Views
5 replies
0 likes
- 4492 Views
- 5 replies
- 0 likes
Sign out my accounts
Any way I can have all mine logged out and forced to resign in?
Any way I can have all mine logged out and forced to resign in?
762 Views
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- 762 Views
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Duplicate Account wrong one is charging my card
I have two accounts, one is tied to facebook, one is not. The one tied to Facebook is the one my card gets charged for. I disabled facebook account, and need to get my non-facebook account to premium that I pay for. How can I do this? Do I need to po...
I have two accounts, one is tied to facebook, one is not. The one tied to Facebook is the one my card gets charged for. I disabled facebook account, and need to get my non-facebook accoun...
408 Views
0 replies
0 likes
- 408 Views
- 0 replies
- 0 likes
Please Delete My Account (Connected through Facebook)
It shouldn't be this difficult. I would like all my account deleted and all of my data removed from your servers.
It shouldn't be this difficult. I would like all my account deleted and all of my data removed from your servers.
366 Views
0 replies
0 likes
- 366 Views
- 0 replies
- 0 likes
Can not install Spotify on my tablet in Luxembourg
Hi, I have a premium account fromSweden that I use here in Luxembourg on my laptop, without any problem. Now I wanted to install it on my Tablet (Samsung Tab 2), and I can't cause it says that my country doesn't have spotify. How can I solve this? Sa...
Hi, I have a premium account fromSweden that I use here in Luxembourg on my laptop, without any problem. Now I wanted to install it on my Tablet (Samsung Tab 2), and I can't cause it says ...
618 Views
0 replies
0 likes
- 618 Views
- 0 replies
- 0 likes
Cant change country so i cant upgrade to spotify premium!!!!!!
Totally gutted that everytime i try to pay for spotify premium it displays it in dollars then refused my card details. Have tried my four different bank accounts and they all got declined. I live in the uk but downloaded spotify and tried the 48 hour...
Totally gutted that everytime i try to pay for spotify premium it displays it in dollars then refused my card details. Have tried my four different bank accounts and they all got declined. &n...
Casual Listener
798 Views
3 replies
0 likes
- 798 Views
- 3 replies
- 0 likes
forgot my password and no longer have access to my email address to make a new one
I pay 10 dollars a month for spotify on my iphone and the email I used to set it up is no longer active. I forgot my password and now I can't reset my password because I can't access my email so I don't know what to do. My current email is nmoranguia...
I pay 10 dollars a month for spotify on my iphone and the email I used to set it up is no longer active. I forgot my password and now I can't reset my password because I can't access my email so I do...
489 Views
0 replies
0 likes
- 489 Views
- 0 replies
- 0 likes
Account offline
Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked at? My user is twiggystardust.
Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked ...
Newbie
2411 Views
10 replies
0 likes
- 2411 Views
- 10 replies
- 0 likes
Unable to log onto Spotify Free Account on the Ipad..
I use Spotify on my desktop but now that i've clicked on that there's an IPad app available, I'd love to access it on the go too. however, each time I attempt to 'log on' using my username and correct password- it comes back with saying, ' could not ...
I use Spotify on my desktop but now that i've clicked on that there's an IPad app available, I'd love to access it on the go too. however, each time I attempt to 'log on' using my username...
Spotify
760 Views
1 replies
0 likes
- 760 Views
- 1 replies
- 0 likes
Premium Account Hacked!!
I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US Spotify account that does not require a facebook account. On 8/...
I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US S...
Spotify
1489 Views
6 replies
0 likes
- 1489 Views
- 6 replies
- 0 likes
Where is the e-card?
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case # is 00212410. Any help or insight about this issu...
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case...
Spotify
590 Views
1 replies
0 likes
- 590 Views
- 1 replies
- 0 likes
Payement by years
Is possible to do the subscription payment by years instead by months ?
Is possible to do the subscription payment by years instead by months ?
Community Legend
770 Views
2 replies
0 likes
- 770 Views
- 2 replies
- 0 likes
End subscription now, how? (In order to upgrade via phone operator)
Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify account untill my previous subscription ends, I cannot use ...
Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify accoun...
465 Views
0 replies
0 likes
- 465 Views
- 0 replies
- 0 likes
Charged for service but no subscripton
I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have bank records to prove I've paid 3 months running. A...
I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have ...
326 Views
0 replies
0 likes
- 326 Views
- 0 replies
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Credit Card Expiry Notice When Profile Shows It Isn't
Hello A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card details and when I go into my profile it shows my one current card with the ...
Hello 🙂 A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card detai...
Casual Listener
941 Views
3 replies
0 likes
- 941 Views
- 3 replies
- 0 likes