Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Spotify account synced to incorrect Facebook account

Recently I logged onto my Spotify on my home computer to find out that it is showing my friend's facebook instead of my own. This only happened after I logged onto my Spotify via a friend's iPhone. Everything is identical to my own, i.e. the playlist...

Newbie

Recently I logged onto my Spotify on my home computer to find out that it is showing my friend's facebook instead of my own.  This only happened after I logged onto my Spotify via a friend's iPh...

Liam

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

left facebook - who to switch to user/password authentication

hi i have decided to leave facebook. as my spotify account is linked to my facebook account i would like to know if it is possible to change the authentication method to username / password ? or do i also have to quit my spotify premium account and a...

Newbie

hi   i have decided to leave facebook. as my spotify account is linked to my facebook account i would like to know if it is possible to change the authentication method to username / passwor...

Liam

Community Legend

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Puerto Rico vs. Spotify Free

I've been a free user of Spotify -- as have many of my friends -- here in Puerto Rico for some time. None of us have had an issue playing music as a free user until recently, I get an error message saying that my 14 days for listening abroad have end...

Newbie

I've been a free user of Spotify -- as have many of my friends -- here in Puerto Rico for some time. None of us have had an issue playing music as a free user until recently, I get an error message s...

961 Views

0 replies

4 likes

  • 961 Views
  • 0 replies
  • 4 likes

Delete my spotify account

I have spotify account with Facebook. I sent 2 messages to customer support already. How do I delete my account? I would appreciate it.

Visitor

I have spotify account with Facebook. I sent 2 messages to customer support already. How do I delete my account? I would appreciate it.

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Moderator, how do I re-sync my playlist?

Hello, My entire playlist is currently not synched anymore. When I choose a song to play I get this message: "Track only available online" "This track is not synced and not available offline. Do you want to turn off offline mode and try to go online?...

Music Fan

Hello,   My entire playlist is currently not synched anymore. When I choose a song to play I get this message:   "Track only available online" "This track is not synced and not av...

superwhy

Music Fan

2692 Views

9 replies

1 likes

  • 2692 Views
  • 9 replies
  • 1 likes

Mp3 mute at 3:50 on 4:37

Hello The song : Supreme humanism of megalomania from the artist Nile is mute at 3:50. I buy this song a week ago, i've just delete this from my computer for download it again then i overview that song is not full online too !

Newbie

Hello   The song   :  Supreme humanism of megalomania   from   the artist  Nile   is mute at 3:50.   I buy this song a week ago,&nb...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

premium disappeard

I have had premium for about half a year, and now i am suddenly a free user, and unable to pay for another month. The card is fine nd all that, and I have tried logging in and out, but it does not work. This also happened the 11/12 of march 2012, and...

Regular

I have had premium for about half a year, and now i am suddenly a free user, and unable to pay for another month. The card is fine nd all that, and I have tried logging in and out, but it does not wo...

Ebb_10

Regular

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

get rid of spotify

how can i delete/uninstall/cancel spotify completely from my computer?

Casual Listener

how can i delete/uninstall/cancel spotify completely from my computer?

user-removed

Not applicable

2478 Views

4 replies

0 likes

  • 2478 Views
  • 4 replies
  • 0 likes

paypal

opgelost

Newbie

opgelost

tuppence-strum

Newbie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Double bought

I bought music twice, because I thought he did not download music. Can I get the money back?

Casual Listener

I bought music twice, because I thought he did not download music. Can I get the money back?

hoopwde

Casual Listener

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

forgotten email but still know my password

Hi out there, my daughter has forgotten her email-address for access via spotify, and now we cannot cancel the subscription. Password is no problem. Any ideas?

Newbie

Hi out there, my daughter has forgotten her email-address for access via spotify, and now we cannot cancel the subscription. Password is no problem. Any ideas?

Richard

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Cancelled Subscription Yet Charged and Subscription Still Active

I cancelled my subscription before the end of the trial period, or at least I thought I was successful cancelling the account. And now I was just charged for this service. I don't want to pay for spotify and I need a refund... Someone help!!

Casual Listener

I cancelled my subscription before the end of the trial period, or at least I thought I was successful cancelling the account.  And now I was just charged for this service.   I don't wa...

Liam

Community Legend

580 Views

5 replies

0 likes

  • 580 Views
  • 5 replies
  • 0 likes

Solved!! Upgrading and Playlists

I am going to upgrade from the free access of Spotify to unlimited, will i lose current playlists and starred items when i upgrade? Thanks Mark

Casual Listener

I am going to upgrade from the free access of Spotify to unlimited, will i lose current playlists and starred items when i upgrade?   Thanks Mark

Liam

Community Legend

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

I´m invisible...

I have started my account through Facebook, and it looks like I´m logged in as my ordinary name. But no one can find me through my name. I see on the Spottily website that I have a username in a lot of numbers, but these I can´t change. I have a play...

Casual Listener

I have started my account through Facebook, and it looks like I´m logged in as my ordinary name. But no one can find me through my name. I see on the Spottily website that I have a username in a lot ...

Liam

Community Legend

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

I can't change my pwd!

Hi! I'm trying to change my password but i ge a message saying my email is already used ... and i can't! hope you can help me! Thanks!

Casual Listener

Hi! I'm trying to change my password but i ge a message saying my email is already used ... and i can't! hope you can help me! Thanks!

fenriquez

Casual Listener

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Almost double screw over.

So I went for the month trial to see what all the glory is about. Premium service was satisfying but I stopped using it about a week later and soon forgot about the subscription. In affect it overdrew a bank account Paypal was still linked to and ove...

Newbie

So I went for the month trial to see what all the glory is about. Premium service was satisfying but I stopped using it about a week later and soon forgot about the subscription. In affect it ov...

meahtenoha

Spotify

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Spotify is unable to charge me for another month of Premium

I have tried several times to pay for another month of Spotify Premium but I keep getting the message that Spotify is unable to withdraw funds from my account. My card is not expired, I have enough funds on my account and there was no problem when I ...

Casual Listener

I have tried several times to pay for another month of Spotify Premium but I keep getting the message that Spotify is unable to withdraw funds from my account. My card is not expired, I have enough f...

neo-x

Community Legend

1687 Views

16 replies

0 likes

  • 1687 Views
  • 16 replies
  • 0 likes

I can log in to the website and to Facebook but not the computer app

I did this using the same login and password I did remove spotify from my page but I reenabled it

Newbie

I did this using the same login and password I did remove spotify from my page but I reenabled it 

neo-x

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Confused

Someone was kind enough to send me the following email. I don't know whether to check one or both boxes. After that, what do I do please? Thank you, Leeflea 1 free 30 day trial of Spotify premium Board - Desktop - Windows Latest Post - Re: free 30 da...

Regular

Someone was kind enough to send me the following email. I don't know whether to check one or both boxes. After that, what do I do please? Thank you, Leeflea 1 free 30 day trial of Spo...

neo-x

Community Legend

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
  • 0 likes

Free 30 day Premium Services

I received this via email and I followed the instrucions but nothing happened. I received no notification I had been upgraded for the 30 days. Might someone please be so kind as to assist me? Thank you, Leeflea To: leeflea Hello leeflea, You have 1 ...

Regular

I received this via email and I followed the instrucions but nothing happened. I received no notification I had been upgraded for the 30 days. Might someone please be so kind as to assist me? Thank...

MattSuda

Spotify Star

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes