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Top Tracks and Top Artists lists visible despite being disabled under Preferences

My "Top Tracks" and "Top Artists" lists are visible in my public profile, despite the face that I have always had these DISABLED under the Preferences section. I checked by logging in to my husband's account to be sure that others can actually see th...

Casual Listener

My "Top Tracks" and "Top Artists" lists are visible in my public profile, despite the face that I have always had these DISABLED under the Preferences section.   I checked by logging in to my ...

meahtenoha

Spotify

5523 Views

19 replies

7 likes

  • 5523 Views
  • 19 replies
  • 7 likes

Solved!! Data usage

Went to pay my cell bill yesterday and I was ten Gigs over my Limit. I listen to the radio while riding. I like the service but can't afford that every month. What is the best way use it without going over 2Gig limit?

Newbie

Went to pay my cell bill yesterday and I was ten Gigs over my Limit. I listen to the radio while riding. I like the service but can't afford that every month. What is the best way use it without goin...

Stupify

Community Legend

1591 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Country change help

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do??? Thanks for help

Newbie

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do??? Thanks for help

meahtenoha

Spotify

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Charged twice for premium service

Already sent a contact form, just wanted to know why this keeps happening for many users and what steps you are taking to solve the problem.

Newbie

Already sent a contact form, just wanted to know why this keeps happening for many users and what steps you are taking to solve the problem.

Liam

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Just joined and have a couple questions

Hi all just joined Spotify and really like it. I have a few questions that no doubt have been asked before but I cant find them. So appologies in advance. 1: Is the Premium or Unlimited on a rolling monthly sub`n or 12mth contract? 2: I`m trying the ...

Regular

Hi all just joined Spotify and really like it. I have a few questions that no doubt have been asked before but I cant find them. So appologies in advance.   1: Is the Premium or Unlimited on...

GateKeeper

Regular

596 Views

3 replies

0 likes

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  • 3 replies
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Inicio de Sesión / Logon

Hola, buenos dias, me gustaría saber como hago para iniciar sesión en mi ordenador con la cuenta de Facebook. Me ha resultado imposible. Muchas Gracias Hi. good morning, I wonder as I log on my computer with your Facebook account. I found it impossib...

Visitor

Hola, buenos dias, me gustaría saber como hago para iniciar sesión en mi ordenador con la cuenta de Facebook. Me ha resultado imposible. Muchas Gracias   Hi. good morning, I wonder as I log ...

306 Views

0 replies

0 likes

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offline sync with premium for my desktop

can i use spotify premiun on my computer when I dont have a internet connectiond...ie sync to desktop? i have the downloaded spotify and signed up for premium on the bases of "offline" use thinking that would mean when I had no internet connection.

Newbie

can i use spotify premiun on my computer when I dont have a internet connectiond...ie sync to desktop? i have the downloaded spotify and signed up for premium on the bases of "offline" use thinking t...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

NUS discount/account upgrade not working

I had an unlimited account, got an NUS extra card, put in all the details and it seemed to work fine - my subscriptions page said I now had a Premium account for the discounted price of £4.99. I tried to use spotify later that day and there had been ...

Newbie

I had an unlimited account, got an NUS extra card, put in all the details and it seemed to work fine - my subscriptions page said I now had a Premium account for the discounted price of £4.99. I trie...

Liam

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

PLEASE HELP! My facebook account is linked to my husbands Spotify...

Hi, Please help me resolve this.. I don´t know why but my facebook account is linked to my husbands Spotify and not to his. (don´t ask my how I did that :s ) How do we change this so that I don´t have my fb account linked to his Spotify account? I wa...

Newbie

Hi,   Please help me resolve this.. I don´t know why but my facebook account is linked to my husbands Spotify and not to his. (don´t ask my how I did that :s  ) How do we change this so...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Linking Facebook ruined my account

Hello there, i hope everyone is enjoying their day.I'm posting because i have sent several emails to spotify and i have posted on here before about my account.It says on here that i have a free account, but, that is only because i cant log into my Pr...

Newbie

Hello there, i hope everyone is enjoying their day. I'm posting because i have sent several emails to spotify and i have posted on here before about my account. It says on here that i have a fr...

Stupify

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Premium problem.

I bought a premium subscription with my mobile. Through paypal, and when I access it on my phone it says premium account. When I try to access my starred list it won't let me listen to anything. (except for a station created from the song i selected)...

Casual Listener

I bought a premium subscription with my mobile. Through paypal, and when I access it on my phone it says premium  account. When I try to access my starred list it won't let me listen to anything...

243 Views

0 replies

0 likes

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Facebook posting what I am listening too

I really don't want, what I am listening too, to post to facebook. Please tell me how to turn this off. I find the constant sharing of everything I do and others do annoying so please tell me how to turn this off.

Newbie

I really don't want, what I am listening too, to post to facebook.  Please tell me how to turn this off.  I find the constant sharing of everything I do and others do annoying so please tel...

327 Views

0 replies

0 likes

  • 327 Views
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Premium Service Cancellation Did Not Go Through

After signing up for the free month of Premium service, I realized this service was not suitable for my lifestyle. I cancelled it within a week of signing up and was recently charged the $9.99. I have not been able to utilize the Premium package as o...

Newbie

After signing up for the free month of Premium service, I realized this service was not suitable for my lifestyle. I cancelled it within a week of signing up and was recently charged the $9.99. I hav...

David

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

$27 NR Paid Item Fee?

My account got charged a 27.00 NR Paid Item Fee?What is a NR Paid Item Fee, and why did I get charged so much?Thanks.

Newbie

My account got charged a 27.00 NR Paid Item Fee? What is a NR Paid Item Fee, and why did I get charged so much? Thanks. 

David

Spotify Legend

1704 Views

3 replies

1 likes

  • 1704 Views
  • 3 replies
  • 1 likes

purchased music impossible to download

Hi; I bought some music and so does confirm my credit card extract but I ain´t able to download. In fact the downloads are announced but I cannot use them at all. What can be the problem? Thanks. Rai.

Newbie

Hi; I bought some music and so does confirm my credit card extract but I ain´t able to download. In fact the downloads are announced but I cannot use them at all. What can be the problem? Thanks....

David

Spotify Legend

397 Views

1 replies

0 likes

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  • 1 replies
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Playlists disappeared, can't recover. just paid for premium, wtf.

hey all, I just got spotify premium and I was trying to download and cache my playlists onto my iphone. When I opened the device section on my computer my playlists didn't show up and a banner came up that said "cannot sync playlists." I deleted my c...

Regular

hey all, I just got spotify premium and I was trying to download and cache my playlists onto my iphone. When I opened the device section on my computer my playlists didn't show up and a banner came u...

Nobodyseven

Regular

1037 Views

7 replies

0 likes

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  • 7 replies
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NEED HELP!

Have a problem with my premium account! Tried to change my password yesterday. Tried 10 times, but it was impossible to change ... Now, when I try to log into my account, I get "error 404" firewall? I do not even have a firewall ... what should I do?...

Newbie

Have a problem with my premium account! Tried to change my password yesterday. Tried 10 times, but it was impossible to change ... Now, when I try to log into my account, I get "error 404" fire...

earsugar

Casual Listener

831 Views

5 replies

0 likes

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  • 5 replies
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Wrong Password and/or Username???

HELP! I can't log in to Spotify.....I login via Facebook and I know my password and username are correct (they haven't ever changed), but I still can't log in. Is anyone else having problems???

Newbie

HELP!  I can't log in to Spotify.....I login via Facebook and I know my password and username are correct (they haven't ever changed), but I still can't log in.  Is anyone else having probl...

at77

Newbie

2829 Views

6 replies

1 likes

  • 2829 Views
  • 6 replies
  • 1 likes

Have been charged twice

Hello, Who can help. I have bought 25 songs but invoiced for 50. I see 2 ID-Numbers with the same amount in my account. What's wrong! Thanks

Newbie

Hello, Who can help. I have bought 25 songs but invoiced for 50. I see 2 ID-Numbers with the same amount in my account. What's wrong!   Thanks

Richard

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
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Solved!! Spotify account synced to incorrect Facebook account

Recently I logged onto my Spotify on my home computer to find out that it is showing my friend's facebook instead of my own. This only happened after I logged onto my Spotify via a friend's iPhone. Everything is identical to my own, i.e. the playlist...

Newbie

Recently I logged onto my Spotify on my home computer to find out that it is showing my friend's facebook instead of my own.  This only happened after I logged onto my Spotify via a friend's iPh...

Liam

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes