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Solved!! "32 days remaining of your trial" immediately after premium purchase

Both iPhone and iPad placed a black bar at the top of the screen stating "32 days remaining of your trial". This appeared immediately after purchasing the premium plan. How do I remove it? It's eating up precious screen real estate.

Regular

Both iPhone and iPad placed a black bar at the top of the screen stating "32 days remaining of your trial". This appeared immediately after purchasing the premium plan. How do I remove it? It's eatin...

Rorey

Spotify

4676 Views

17 replies

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Solved!! Inquiring about Standard and Premium accounts....

Hello Everyone, I recalled when Spotify was initially brought onto the market and I have to admit that I didn't buy into it then until a good friend of mine reminded me of it. I have since been using the free version of Spotify for quite some time no...

Casual Listener

Hello Everyone, I recalled when Spotify was initially brought onto the market and I have to admit that I didn't buy into it then until a good friend of mine reminded me of it. I have since been usi...

user-removed

Not applicable

1727 Views

1 replies

0 likes

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Any way to change my account name?

I was wondering if ithis is possible.

Casual Listener

I was wondering if ithis is possible.

user-removed

Not applicable

2419 Views

3 replies

1 likes

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Helpp!!'

I signed up for the 30-day free trial and I do not want to pay to go premium, I'd like to cancel my subscription and remove my account. I've been looking on the site and on mobile but cannot find anything that'll let me cancel my subscription, it wil...

Casual Listener

I signed up for the 30-day free trial and I do not want to pay to go premium, I'd like to cancel my subscription and remove my account. I've been looking on the site and on mobile but cannot find any...

Sam

Spotify

1118 Views

4 replies

0 likes

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Doble cobro

Buenos dias, Soy el usuario maiguelx, me han cobrado dos veces los servicios premium cuando lo he dado de alta hoy. Para solucionarlo he de ir al banco o me lo reemblosa la compañia? Muchas gracias!

Newbie

Buenos dias,   Soy el usuario maiguelx, me han cobrado dos veces los servicios premium cuando lo he dado de alta hoy.   Para solucionarlo he de ir al banco o me lo reemblosa la comp...

447 Views

0 replies

0 likes

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I have paid for spotify premium but havnt got it

I paid for spotify premium with the student discount and had my recipt emailed to me and everything I was on a two day trial so i thought when that ended my premium would kick in but it hasnt so what do i do ? Help me please Ryan Kenny

Visitor

I paid for spotify premium with the student discount and had my recipt emailed to me and everything  I was on a two day trial so i thought when that ended my premium would kick in but it hasnt...

Liam

Community Legend

1120 Views

4 replies

0 likes

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Solved!! new to spotify and don't know how to find my playlist

I made a great playlist last night and now i can't find it. last night was my first time using playlist. How do I find it?

Regular

I made a great playlist last night and now i can't find it. last night was my first time using playlist. How do I find it?

MattSuda

Spotify Star

1937 Views

8 replies

0 likes

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Song Added to my Facebook that I never Listened To

Alright, so here's the thing I was on my Facebook wall just checking that everything was normal and I saw this on there: http://snapplr.com/k1kt Now the thing is I haven't used Spotify in about a month, and I sure don't listen to Kyle Park. It doesn'...

Casual Listener

Alright, so here's the thing I was on my Facebook wall just checking that everything was normal and I saw this on there: http://snapplr.com/k1kt Now the thing is I haven't used Spotify in abou...

MattSuda

Spotify Star

828 Views

1 replies

0 likes

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Solved!! paying to listen to music i already have

I don't understand why I have to pay money to listen to a playlist that's already there or to listen to an album if its free on my computer. If all I can access is the radio then im going to unsubscribe from spotify and stick with pandora.

Newbie

I don't understand why I have to pay money to listen to a playlist that's already there or to listen to an album if its free on my computer. If all I can access is the radio then im going to unsubscr...

MattSuda

Spotify Star

1069 Views

2 replies

0 likes

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Paid for 9.99$ a month account... Can't even access it.

Ok, This is the 2nd time this has happened, I have been paying for a premium account for some time now. I really wish there was a number to call or something other than email because this is very frustrating. I tried to link my email to my facebook, ...

Visitor

Ok, This is the 2nd time this has happened, I have been paying for a premium account for some time now. I really wish there was a number to call or something other than email because this is very fru...

user-removed

Not applicable

958 Views

4 replies

0 likes

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accountsettings

today i changed a setting via preferences menu on my mac. It was something like ' not connect to facebook' . I wanted te try it, and reasonend that i could switch back. But wat happend was very rigorous. First when I logged in, the programm started a...

Newbie

today i changed a setting via preferences menu on my mac. It was something like ' not connect to facebook' . I wanted te try it, and reasonend that i could switch back. But wat happend was very rig...

395 Views

0 replies

0 likes

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User name, Email address, and facebook accounts all different?

When i first signed up for spotify, i noticed that if you log in under your e-mail, as apposed to your user name, you would have 2 seperate accounts for the same person. So my [email protected] would be empty, when I log into Huskerarob account (usern...

Newbie

When i first signed up for spotify, i noticed that if you log in under your e-mail, as apposed to your user name, you would have 2 seperate accounts for the same person.  So my [email protected] ...

Stupify

Community Legend

821 Views

1 replies

0 likes

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Change password

I want to change the password on my Spotify account so that it isn't the same as my Facebook one, that way I can give my family my password whilst keeping my facebook one private. Does anybody know how I can do this? Pretty frustrating they have to b...

Newbie

I want to change the password on my Spotify account so that it isn't the same as my Facebook one, that way I can give my family my password whilst keeping my facebook one private.   Does any...

ashlirobinson

Newbie

758 Views

2 replies

0 likes

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2 years of spotify - My feedback

I tried Spotify for the first time 2 years ago, and I was instantly hooked. Within two hours I had a spotify premium account and within a few weeks I even invested in a new stereo and a good DAC. I basically use it for hours every day and for the mos...

Casual Listener

I tried Spotify for the first time 2 years ago, and I was instantly hooked. Within two hours I had a spotify premium account and within a few weeks I even invested in a new stereo and a good DAC. I b...

Gabe88

Casual Listener

1077 Views

3 replies

2 likes

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Forcing FaceBook login to create new accounts - a catasrophic error in judgement!

I have been a premium member more or less since Spotify started in the Nordics. Now, in order I presume to help the failed FB IPO and as "pay back" for getting a large influx of FB users when launching in the US, Spotify has decided to offend and put...

Casual Listener

I have been a premium member more or less since Spotify started in the Nordics. Now, in order I presume to help the failed FB IPO and as "pay back" for getting a large influx of FB users when launchi...

Stupify

Community Legend

1010 Views

1 replies

2 likes

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Solved!! Starting your account with Spotify; avoiding legal risks....

Hello, I must say that Spotify seems a very nice music alternative but I want to highlight the way Spotify works (for newbies) is not very clear nor 'customer friendly'... I've started my Spotify account here today as my present internet provider has...

Casual Listener

Hello,   I must say that Spotify seems a very nice music alternative but I want to highlight the way Spotify works (for newbies) is not very clear nor 'customer friendly'...   I've ...

Gaytan

Casual Listener

4107 Views

4 replies

0 likes

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One year??

Hi, I hope someone can help me because this is weird. I have an Spotify Premium subscribtion. It runs for almost 2 years now and every month i have to pay 9,99. Now suddenly, the website says i bought i YEAR-SUBSCRIPTION for 119,88 euro and the money...

Casual Listener

Hi,   I hope someone can help me because this is weird. I have an Spotify Premium subscribtion. It runs for almost 2 years now and every month i have to pay 9,99. Now suddenly, the website s...

dennusb

Casual Listener

1251 Views

3 replies

0 likes

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Premium account includes ad popup

Hello, I've been a Spotify user since beta and recently after one update there is one popup that open every single time I am starting Spotify. It's surely an ad about a Spotify feature, that you can add others playlists but it's super super annoying ...

Music Fan

Hello,   I've been a Spotify user since beta and recently after one update there is one popup that open every single time I am starting Spotify. It's surely an ad about a Spotify feature, th...

Rocio

Spotify Legend

1280 Views

4 replies

1 likes

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how can i gets songs

yesterday i buy a gift card (10£) and i will to get 15traks for it. I have redeem it but when i try to download it wil have me to type in my credit card

Casual Listener

yesterday i buy a gift card (10£) and i will to get 15traks for it. I have redeem it but when i try to download it wil have me to type in my credit card

Liam

Community Legend

1324 Views

8 replies

0 likes

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Payment Hasn't Stopped!

So 3 months ago I had an unlimited account. I then decided to switch my account so I could log in with my facebook details. When I did this I stopped receiving the Unlimited service, and assumed that the other account had been closed as there was no ...

Visitor

So 3 months ago I had an unlimited account. I then decided to switch my account so I could log in with my facebook details. When I did this I stopped receiving the Unlimited service, and assumed th...

user-removed

Not applicable

1891 Views

11 replies

1 likes

  • 1891 Views
  • 11 replies
  • 1 likes