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bought a gift card that doesn't work

bought today a spotify card of 10euro's. But when i try to redeem the code it sais: De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt ingevoerd. same as it doesn't work, what can I do because i want to listen my...

Newbie

bought today a spotify card of 10euro's.   But when i try to redeem the code it sais:   De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt inge...

Richard

Community Legend

968 Views

1 replies

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Changed my password - cannot log in on Android or Windows application. Web ok

I changed my password yesterday. Since then, I can only log into the website. I cannot log into my Windows or Android application. I have uninstalled and reinstalled both applications. Please advise.

Newbie

I changed my password yesterday.  Since then, I can only log into the website.  I cannot log into my Windows or Android application.   I have uninstalled and reinstalled both appli...

Richard

Community Legend

347 Views

1 replies

0 likes

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Deleted Inbox and Starred Songs

Hey all, I originally downloaded Spotify on my home Macbook, and had a user account. I later used my PC work computer to sync my account to my Facebook. I listen to Spotify at work all day, and had several Starred Tracks and an Inbox of at least 50 s...

Newbie

Hey all,   I originally downloaded Spotify on my home Macbook, and had a user account. I later used my PC work computer to sync my account to my Facebook.   I listen to Spotify at w...

531 Views

0 replies

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Deactivated FB and can't find my starred songs when I re-activated

If you deactivate your Fb account and come back on, do you lose all your starred songs? I had a lot and am super sad to find that I lost them. Any way to recover? Thanks

Newbie

If you deactivate your Fb account and come back on, do you lose all your starred songs? I had a lot and am super sad to find that I lost them.  Any way to recover?   Thanks

Stupify

Community Legend

526 Views

1 replies

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[SOLVED] Empty playlists

Hi, This might be a stupid question but not one I can figure out. A while ago Spotify uninstalled itself from my computer, no idea how. I haven't been using it much recently due to the restrictions of the free account and the dire state of my bank ba...

Regular

Hi,    This might be a stupid question but not one I can figure out.    A while ago Spotify uninstalled itself from my computer, no idea how. I haven't been using it much ...

dc-

Regular

2589 Views

3 replies

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How to upgrade to premium

Hi! I would need help to upgrade to premium. Somehow in the personal data section US is set for me as default and I cannot change it. This might be the reason that when I'm trying to upgrade to premium it rejects my card which is (just as me) from Sw...

Newbie

Hi! I would need help to upgrade to premium. Somehow in the personal data section US is set for me as default and I cannot change it. This might be the reason that when I'm trying to upgrade to p...

Sam

Spotify

1259 Views

1 replies

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Help me please so I can join spotify premium

I am currently living in Spain with a credit card from Australia Or Gibraltar (uk). When entering my card details they are denied because my ISP is in Spain. Is it still possible to upgrade to premium?

Newbie

I am currently living in Spain with a credit card from Australia Or Gibraltar (uk). When entering my card details they are denied because my ISP is in Spain. Is it still possible to upgrade to premiu...

Sam

Spotify

503 Views

1 replies

0 likes

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Upgraded to Premium, still can't use from abroad

Hi, I travel to countries that are not supported by Spotify, so decided to upgrade to the Premium account to eliminate the 14 days travel restriction.When I log in however, I still get error code 408 (Country does not match one set on your Profile. P...

Newbie

Hi,   I travel to countries that are not supported by Spotify, so decided to upgrade to the Premium account to eliminate the 14 days travel restriction. When I log in however, I still get err...

Sam

Spotify

574 Views

2 replies

1 likes

  • 574 Views
  • 2 replies
  • 1 likes

Starred Music Gone

I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them?Thank you!

Newbie

I recently re-installed Spotify on my computer. I logged back into my spotify and now all of my starred music is gone. Any advice as to how to recover them? Thank you!

Sam

Spotify

313 Views

1 replies

0 likes

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Premium service playback issue

Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Facebook and spotify credentials, nothing. Please assist i...

Newbie

Upgraded to premium today after 48hr trial, worked fine during the 48hr trial period, now after upgrading I can not play any music on phone. Tried uninstall/reinstall, logging out and in with Faceboo...

Sam

Spotify

323 Views

1 replies

0 likes

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How do i delete the secondary account?

How do i delete the secondary account?     

Newbie

How do i delete the secondary account?     

Sam

Spotify

320 Views

1 replies

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Upgraded to unlimited, won't register on my device

I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?

Newbie

I just upgraded to unlimited, but it still is operating as the free version on my iPad. I tried uninstalling spotty and reinstalling it...no luck. Help?

Sam

Spotify

325 Views

1 replies

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My listening is being published on my wifes facebook page

Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on mine. I seem to be able to log on using my Facebook ...

Newbie

Hi, my wife left her Facebook logged in on my Android tablet, when I established my Spotify account it must have confused it as its reporting what I'm listening to on her wall but I can't see it on m...

David

Spotify Legend

394 Views

1 replies

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I updated to premium but its not recognized on my computer or iPhone!

I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium.. Dont think my computer spotify has registered either..

Newbie

I just updated to spotify premium so i can use it on my iphone but it still keeps saying i need to update to premium..  Dont think my computer spotify has registered either.. 

264 Views

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'Lost' downloads

Hi...just joined today. Paid for bundle of 15 tracks. None of tracks on my list were without 'get' button. selected the 15 tracks. BUT my downloads list shows just one track title yet tells me I only have 5 left. 10 tracks have appeared in My Music f...

Newbie

Hi...just joined today. Paid for bundle of 15 tracks. None of tracks on my list were without 'get' button. selected the 15 tracks. BUT my downloads list shows just one track title yet tells me I only...

meahtenoha

Spotify

442 Views

1 replies

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Solved!! Spotify premium, big bug?

So i bought a subscription yesterday (spotfy premium) The thing is i can listen to the music on my mobile BUT when im listening on my computer i still have advertisments, cant listen in offline mode and cant sync music list to my iphone... WHY?!...

Casual Listener

So i bought a subscription yesterday (spotfy premium) The thing is i can listen to the music on my mobile BUT when im listening on my computer i still have advertisments, cant listen in offline mode ...

meahtenoha

Spotify

2760 Views

11 replies

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Downloads

How i put songs in download map??

Newbie

How i put songs in download map??

350 Views

0 replies

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no way to log in

It is impossible to log in spotify anymore, i have not changed my password neither my user, I have been trying for months. Could you help me? Thanks,

Newbie

It is impossible to log in spotify anymore, i have not changed my password neither my user, I have been trying for months. Could you help me? Thanks,

meahtenoha

Spotify

260 Views

1 replies

0 likes

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Somebody is using my old account and has bought premium on the account

Hello Spotify support! I have just found out that somebody is using my old account fredde165487 and have bought spotify premium on it. What can I do? I dont want people to use my account. Is there anyway to remove the account or close it? //Fredrik J...

Visitor

Hello Spotify support! I have just found out that somebody is using my old account fredde165487 and have bought spotify premium on it. What can I do? I dont want people to use my account. Is th...

meahtenoha

Spotify

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
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