Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

I have a premium account but my app says I'm in spotify free!

Been enjoying my premium supscription, building up playlists and starred songs! However today my app froze so I deleted/downloaded it again and all is lost! How can that be if my account is seperate from the APP and it's back in the basic free mode. ...

Newbie

Been enjoying my premium supscription, building up playlists and starred songs! However today my app froze so I deleted/downloaded it again and all is lost! How can that be if my account is seperate ...

Sam

Spotify

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
  • 1 likes

Payment failure

Hi! I got a message that due to payment issue my spotify premium account was now terminated. I looked into it and saw that the reason was that I recently have changed my visa card to a new one. I have updated the card number on my spotify account to ...

Newbie

Hi!   I got a message that due to payment issue my spotify premium account was now terminated. I looked into it and saw that the reason was that I recently have changed my visa card to a new...

Sam

Spotify

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

down again?

Your service is (once more) down here in Austria! Honestly, is that what I pay for?

Newbie

Your service is (once more) down here in Austria! Honestly, is that what I pay for?

Sam

Spotify

529 Views

2 replies

1 likes

  • 529 Views
  • 2 replies
  • 1 likes

EUROPEAN ERROR, SPOTIFY TAKE A LOOK

http://community.spotify.com/t5/Desktop-Windows/keeps-on-going-offline-Error-Code-102-112-117-etc/td-p/109089

Music Fan

http://community.spotify.com/t5/Desktop-Windows/keeps-on-going-offline-Error-Code-102-112-117-etc/td-p/109089

Sam

Spotify

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

upgrade to premium

I upgraded my account to a premium one ......than run into some payment trouble...trying to activate again and now i have two accounts. I want only one premium account. how to delete one account. the one i tryed to ugrade seems not to be working well...

Casual Listener

I upgraded my account to a premium one ......than run into some payment trouble...trying to activate again and now i have two accounts. I want only one premium account. how to delete one account. the...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

account carnage

Hi, my profile name is toinfinityandbeyond I logged in on my friend's laptop to use my spotify playlists for a party and logged out after. Now, ALL the laptops in the house log in as me with my playlists under my name but when you click see profile i...

Newbie

Hi, my profile name is toinfinityandbeyond   I logged in on my friend's laptop to use my spotify playlists for a party and logged out after.   Now, ALL the laptops in the house log ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Subscribers amount on my playlist wont update

My playlist: zyzz, trance & hardstyle which I have also published on ShareMyPlaylist keeps getting subscribers, I keep getting emails; "*random name* has subscribed to your playlist "zyzz, trance & hardstyle" But when I then check my subscribers, the...

Casual Listener

My playlist:    zyzz, trance & hardstyle   which I have also published on ShareMyPlaylist keeps getting subscribers, I keep getting emails; "*random name* has subscribed ...

mdorao

Regular

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Gift Cards with a Direct Debit subscription?

What happens if I've got a Direct Debit subscription and somebody buys me a Spotify Gift Card? Is there any way of using the Gift Card for a month's (or two months', depending on the level of membership) subscription or does the Direct Debit just con...

Newbie

What happens if I've got a Direct Debit subscription and somebody buys me a Spotify Gift Card? Is there any way of using the Gift Card for a month's (or two months', depending on the level of members...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Gift card wrong amount

I bought a gift of one year premimum for a friend but his email notification reads that he was only gifted 1 month. I was charged for 1 year. How to fix this?????

Newbie

I bought a gift of one year premimum for a friend but his email notification reads that he was only gifted 1 month. I was charged for 1 year. How to fix this?????

David

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Songs disappearing

I have a few songs and full albums that I can't now play, they have been taking off Spotify. Eg Deep Sea Arcade - Outlands IT'S SO INFURIATING! Now going to pirate bay to download them

Gig Goer

I have a few songs and full albums that I can't now play, they have been taking off Spotify. Eg Deep Sea Arcade - Outlands IT'S SO INFURIATING! Now going to pirate bay to download them

xawesomecorex

Newbie

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Triosphere album gone

Hello! I had Triospheres album The road less travelled in my playlist for a week. Then all of a sudden all tracks but two are gone, its been lost for two weeks now. Why did this happen? I have a premium account.Regards Patrik

Newbie

Hello!   I had Triospheres album The road less travelled in my playlist for a week. Then all of a sudden all tracks but two are gone, its been lost for two weeks now. Why did this happen? I ...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

How to delete all music published onto spotify social?

My younger brother who happens to listen to tween disney "artists" has been using my spotify over the last couple of weeks and I just found out about it now. Is there a way to remove all the published songs including top tracks, top artists etc. If t...

Newbie

My younger brother who happens to listen to tween disney "artists" has been using my spotify over the last couple of weeks and I just found out about it now.   Is there a way to remove all t...

user-removed

Not applicable

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Spotify no longer posts updates on my timeline

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've noticed about a week or two ago, it stopped doing this. ...

Casual Listener

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've notic...

meahtenoha

Spotify

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Cannot login

I enjoyed free premium over the weekend logging in w/ Facebook. I paid for premium this am. I have been charged And have my account #. However, When I login I am limited to radio only. I tried logging out and back in. I even uninstalled and installed...

Newbie

I enjoyed free premium over the weekend logging in w/ Facebook. I paid for premium this am. I have been charged And have my account #. However, When I login I am limited to radio only. I tried loggin...

Sam

Spotify

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

All of my playlists suddenly disappeared

Hey ! A couple of weeks ago suddenly all my playlists were gone. Very frustrating !!! I have used Premium with automatic renewal for years. What do I do ?

Visitor

Hey ! A couple of weeks ago suddenly all my playlists were gone. Very frustrating !!!  I have used Premium with automatic renewal for years. What do I do ?    

Sam

Spotify

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Solved!! Accidentally deleted my playlist

Accidentally deleted my playlist titled Bryan. Is there a way to get it back? Thanks

Regular

Accidentally deleted my playlist titled Bryan. Is there a way to get it back? Thanks

Sam

Spotify

1570 Views

3 replies

0 likes

  • 1570 Views
  • 3 replies
  • 0 likes

Spotify= Hustlers (NEED HELP!!)

Okay so i tried spotify premium trial, also got another month of premium. Decided i dont use spotify enough to pay for it. So i was going to cancell my subscription, but no. I cant at all, it says i type in wrong password but i dont.. I cant cancell ...

Casual Listener

Okay so i tried spotify premium trial, also got another month of premium. Decided i dont use spotify enough to pay for it. So i was going to cancell my subscription, but no. I cant at all, it says ...

Sam

Spotify

1070 Views

5 replies

0 likes

  • 1070 Views
  • 5 replies
  • 0 likes

Trial ended today, Want to cancel Premium payment

My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expecting. Any way to reverse the $9.99 charge so it does...

Newbie

My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expect...

user-removed

Not applicable

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

bought a gift card that doesn't work

bought today a spotify card of 10euro's. But when i try to redeem the code it sais: De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt ingevoerd. same as it doesn't work, what can I do because i want to listen my...

Newbie

bought today a spotify card of 10euro's.   But when i try to redeem the code it sais:   De Premium-code die je hebt opgegeven is ongeldig. Controleer of je de code correct hebt inge...

Richard

Community Legend

992 Views

1 replies

0 likes

  • 992 Views
  • 1 replies
  • 0 likes