Archived content

fix this **uh-oh**!!!

Nothing works off or online

upraged to premium, still getting ads. Again!

Had this problem last month, payment ok and I got the receipt but I still have to listen to the f-in ads when I'm on my computer! At least this time it works on my phone but hey, if I pay for skipping the ads shouldn't I get to skip the ads?! Once wa...

Will a Premium Account on IPad, stream in Turkey?

I am considering upgrading to the Premium account for my holiday, but have some questions. I am going to Turkey for a holiday, at a Villa with Wifi, and am taking my Ipad 1. If I upgrade will I be able to stream unlimited music without adverts from t...

Premium user + want to link Spotify account to different Facebook account

Hi, I'm a premium subscriber and I'd like to link my Spotify account to a different Facebook account. (I'm shutting the other one down.) Do I really have to go through the hassle of cancelling my current account, re-subscribing on the other Facebook ...

Being charged for premium after I cancelled my subscription

I cancelled my subscription to Premium about a week ago to avoid being charged but Spotify already charged me today for this month even though I cancelled it days ago. How do I go about getting it refunded because I already cancelled before the next ...

erased playlist

I had erased my playlist accidentally. My playlist name is luis and my username is luisbarreda. Can you please help me.

Justin Bieber is a "recommended album"

Hi, First of all I would just like to let you know that I'm an avid listener to great music ranging from good old 70's prog rock to nice heartwarming norwegian black metal. Now, when I open up spotify I get greeted with this message telling me I have...

Playlist lost after logging in with original facebook spotify on a premium spotify account.

My dad has premium spotify and i had been using spotify connected to my facebook. I was trying to transfer my playlist to his spotify to use it on my iphone since it's premium. I logged into his premium spotify account on my laptop and signed into my...

Problem with country

Hello, my English is poor but I'll try write it. I have registered at Spotify about 12 days ago and I was in Norway when it happened. Now, I'm in Spain (where I live), and I can't change my country. Due to that, I can't try the Premium because I am n...

SPOTIFY IS TRYING TO TAKE MONEY OUT MY BANK(iv already paid)

hi im a premium member,i paid my last bill on the 11th of july,for some reason it only took five pounds out of my bank,i just recieved a message at the top of my bar saying there was an error with my card and you could not withdraw the money from my ...

Why does my old password work?

Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don't know what to do!!

Spotify no longer offers "Lastschrift" (Direct Debit) via Paypal in Germany?

Please I want a refund I don't want to continue after the trial period

Yesterday my trial period has expired and I was cherged £9.99 for premium services. I send immeditely an email to support to ask for a refund because I don't want Premium. The support says they can't refund me because I have logged in in spotify afte...

Cannot login

Spotify Unlimited was working fine until a couple of days ago, when the online applications no longer worked. I couldn't listen to radio stations, nor could I listen to songs from which I didn't have a copy on my pc. I tried to fix this by re-adding ...

workaround for the login problems

user robenneke found a workaround for the offline problem that has been bothering us for days now see http://community.spotify.com/t5/Desktop-Windows/keeps-on-going-offline-Error-Code-102-112-117-etc/td-p/109089/page/26 this really works. (wireless u...

Norwegian language is not available

Hey hey, I was just downloading Spotify on the norwegian Spotify-Site, but Spotify does not want me to change the language to Norwegian ?!?It just offers me those possibilities in the language-settings: - Automatical - English - Spanish - French - Ge...

One playlist is missing, ive tried the Facebook option method?

Hi, i know that alot of people have problems with their playlists being gone/deleted, and i am one of them. Now, i already know that it is possible to retrieve them by login via Facebook, or to connect to Facebook (when you got to Edit > Preferences ...