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log in problem

When i was in denmark i dont have any problem about spotify. But when i transfer here in spain its always having a problem. I did not download any song just listening all day but now it always says that i reached the 10 hours limit. Please help me......

Newbie

When i was in denmark i dont have any problem about spotify. But when i transfer here in spain its always having a problem. I did not download any song just listening all day but now it always says t...

meahtenoha

Spotify

413 Views

1 replies

0 likes

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Spotify premium doesn't work since 6 days

hi, i try to use spotify premium but it doenst work since 6 days. The Costumer Support don't answer me since 4 days. I try to contact you via facebook & twitter - nobody answer! WTF?! To the problems. I use spotify premium and i pay for it (last paym...

Newbie

hi,   i try to use spotify premium but it doenst work since 6 days. The Costumer Support don't answer me since 4 days. I try to contact you via facebook & twitter - nobody answer! WTF?! ...

meahtenoha

Spotify

466 Views

1 replies

0 likes

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Double charging

Why am I getting charged by Spotify and AT@T?

Newbie

Why am I getting charged by Spotify and AT@T?

Sam

Spotify

991 Views

6 replies

0 likes

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Ads displayed for paying customers

Being the paying customer I don't want to see ads about some facebook integration on starting the app. In fact, I'd rather not see any ads. Please don't do that or provide an option to 'never see any ads again'.

Newbie

Being the paying customer I don't want to see ads about some facebook integration on starting the app. In fact, I'd rather not see any ads. Please don't do that or provide an option to 'never see any...

293 Views

0 replies

0 likes

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Spotify suddenly stops playing......

Spotify suddenly stops playing after a few songs, why..??? Spotify is not responding at all when this happens....this is not what I want to pay for..! I have an Premium account and all payment is ok. I can see more members have the same problems, wha...

Casual Listener

Spotify suddenly stops playing after a few songs, why..??? Spotify is not responding at all when this happens....this is not what I want to pay for..! I have an Premium account and all payment is...

hunterhogan

Newbie

2865 Views

16 replies

1 likes

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Solved!! Some songs mute, it seems to play it but no sounds comes out!

Some songs (these are totally random) seem to mute. My playlist is on shuffle and suddenly I notice there's no sound. Problem seems to be in Spotify, other sounds work just fine.

Newbie

Some songs (these are totally random) seem to mute. My playlist is on shuffle and suddenly I notice there's no sound. Problem seems to be in Spotify, other sounds work just fine.

Rorey

Spotify

12793 Views

7 replies

0 likes

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spotiy abonee

ik heb een premium van kpn op mn pc maar een free acount op de laptop van mn dochter die heeft een abonement genomen op een afspeellijst maar er gebeurt niets iemand idee hoe dat werkt

Regular

ik heb een premium van kpn op mn pc maar een free acount op de laptop van mn dochter die heeft een abonement genomen op een afspeellijst maar er gebeurt niets  iemand idee hoe dat werkt 

313 Views

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Premium expired and reactivated - Do I have to redownload ?

Hello, My credit card has been stolen and then replaced. I didn't notice right away that my Spotify Premium account had turned into a free account. I just reactivated it, but all the offline playlists redownload all the tunes. It will take quite long...

Newbie

Hello,   My credit card has been stolen and then replaced. I didn't notice right away that my Spotify Premium account had turned into a free account.   I just reactivated it, but ...

343 Views

0 replies

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New gifted code is not working!

I just bought my wife a Spotify subscription, which she's retrieved, but when she logs in, it still has ads and commercials. When she logs into her account via a browser, her account is still listed in the free tier.

Casual Listener

I just bought my wife a Spotify subscription, which she's retrieved, but when she logs in, it still has ads and commercials. When she logs into her account via a browser, her account is still listed ...

196 Views

0 replies

0 likes

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Can't upgrade account

Hi, I cancelled my Unlimited account to test the premium features, but it seems like you cannot use this 30 days premium for free, if you already bought an Unlimited account, which doesn't make sence imho. However, I want to upgrade my account to Unl...

Visitor

Hi,   I cancelled my Unlimited account to test the premium features, but it seems like you cannot use this 30 days premium for free, if you already bought an Unlimited account, which doesn't...

244 Views

0 replies

0 likes

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problem resolved, finnally

It just started working, still a poor company and I will not be back for a 2nd month. I have a low tollerance for retards and the fact it took them 2 hours to fufill my order was kind of retarded.

Music Fan

It just started working, still a poor company and I will not be back for a 2nd month. I have a low tollerance for retards and the fact it took them 2 hours to fufill my order was kind of retarded.

Breneric

Newbie

980 Views

5 replies

0 likes

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Paypal payment doesn't work from mobile or desktop. Is it just me?

Hi folks, Is it just me or has the payment system completely fecked up. I am sick of getting automated messages saying that Spotify can't make the payment. I then try for half an hour on both iphone and desktop. Finally giving up and paying with cred...

Newbie

Hi folks, Is it just me or has the payment system completely fecked up. I am sick of getting automated messages saying that Spotify can't make the payment. I then try for half an hour on both iphon...

MattSuda

Spotify Star

1072 Views

1 replies

0 likes

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two accounts merged?

I had a non-FB account and a FB account for several months. Today, I get logged into the FB account only, regardless of what login info I provide. Can't really complain about you guys merging these two free accounts -- even doing it without any notif...

Visitor

I had a non-FB account and a FB account for several months. Today, I get logged into the FB account only, regardless of what login info I provide.   Can't really complain about you guys merg...

MattSuda

Spotify Star

1096 Views

1 replies

0 likes

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unauthorized charges

I am being charged $9.99 a month by Spotify. Who do I report this to? Thanks for any help.

Regular

I am being charged $9.99 a month by Spotify. Who do I report this to?   Thanks for any help.

MattSuda

Spotify Star

804 Views

3 replies

0 likes

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Premium test version

Hello Community,I tested Spotify Premium for 30 days. And the problem is, the day when I have to cancel the premium service I am still on vacation. So i decided to cancel it before I leave. Now they say, that I am registered in Premium until the 11 o...

Newbie

Hello Community, I tested Spotify Premium for 30 days. And the problem is, the day when I have to cancel the premium service I am still on vacation. So i decided to cancel it before I leave. Now t...

licenced

Community Legend

417 Views

1 replies

0 likes

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Premium

If i have no money on my spotify account, will the premium service automatically end when my old service expires? Or will i recieve a bill or something because i think it already extended the period i had the test version

Newbie

If i have no money on my spotify account, will the premium service automatically end when my old service expires? Or will i recieve a bill or something because i think it already extended the perio...

licenced

Community Legend

329 Views

1 replies

0 likes

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is there anyway to pay early all about when giffgaff get payed

anyway to change to take money on the 10th of every month? for spotify premium of 30 day trial so you can call it pay day early?

Regular

anyway to change to take money on the 10th of every month? for spotify premium of 30 day trial so you can call it pay day early?

363 Views

0 replies

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Facebook credentials not working in log-in page

Having trouble with logging into spotify to use premium features such as offline mode but wont let me as my facebook credentials wont work. When i use the password restet page,it tells me that im using facebook to login and to put my details in but h...

Newbie

Having trouble with logging into spotify to use premium features such as offline mode but wont let me as my facebook credentials wont work. When i use the password restet page,it tells me that...

343 Views

0 replies

0 likes

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Zappa and Gabriel albums come up in search but you can't play them

It's been clear for a long time that neither Peter Gabriel nor Frank Zappa's estate have licenced their music for Spotify (PG's recent "Blood" albums excepted). Now, all of a sudden, I get the almost full discographies from both artists on Spotify, b...

Regular

It's been clear for a long time that neither Peter Gabriel nor Frank Zappa's estate have licenced their music for Spotify (PG's recent "Blood" albums excepted). Now, all of a sudden, I get the almost...

mistrijah

Regular

1187 Views

7 replies

0 likes

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Help! I've downloaded a large album by mistake can I reverse this??

I've just purchased 100 downloads but accidently clicked on an album that contains 86 songs that I didn't wish to buy! I've set Spotify to offline mode so it won't do anything but can I reverse the download and get my 86 download credits back? To put...

Casual Listener

I've just purchased 100 downloads but accidently clicked on an album that contains 86 songs that I didn't wish to buy! I've set Spotify to offline mode so it won't do anything but can I reverse the d...

MattSuda

Spotify Star

584 Views

3 replies

0 likes

  • 584 Views
  • 3 replies
  • 0 likes