Archived content

Can't connect to Spotify Social

As the subject says, I can't just connect to social...It's been like that for a while, several weeks acually.It's always loading, but I can be logged in for hours and it's still just loading.I tried to disconnect and reconnect, but it didn't work.Wha...

Chaging Facebook accounts with Spotify Premium

I'd like help transferring my Spotify Premuim account to a new facebook account. Thank you!

related artists does not work for my music

I've uploaded music through Record Union at the beginning on May i have still not any reltaed artists to my music. Can someone please explain how do i get that to my profile? How do I make it work? http://open.spotify.com/artist/6D34T5bkxDJUC30nwvOq1...

CHARGED FOR DOWNLOADS THAT NEVER DOWNLOADED

I bought 10 downloads. Began downloading my chosen tracks. Two didn't work but I have STILL been charged for them! So now I am two downloads short. How can I get them back?

Disable discovery on radio?

Is there a way to disable the discovery algorithm with the radio stations? For example, I want to create a radio station that plays ONLY Acoustic Alchemy (or whatever artist I choose) and NOT general smooth jazz selections "based on" Acoustic Alchemy...

hi, my playlist "liked from radio" has disaperad from my other playlists. How can I get it back?

Changed password successfully, now just says "in offline mode"

I have a premium account: I changed my Spotify Login password. It works fine and I can log in with new pass. However it just says I am in offline mode and I can't get out of it (desktop). All I can think is that I dont have access to the email addres...

I'm about to go crazy! you can not renew my account

Hello! I can not upgrade my account and it says that the payment is not accepted. I know to 1000% that there is money in my account and the card is valid. how do I do? it's the same every month and it ends with that I'll have to get a new mail in ord...

being charged twice every month

I am being charged $9.99 twice for the second month in a row. I should only be being charged once.

Ecard purchased in UK - can't use in States?

I wanted to make absolutely sure before I drop a lot of money on a gift for someone - if I were to have a friend in the UK purchase a Premium Ecard for me (I'm in the United States) so that I could gift it to someone else (also in the United States),...

downloaded playlists empty - premium account

For holidays I changed my sim card in my android device to one of the actuelly countrie (greece).After this I had to sign in again in my spotify app. And i saw that all my downloaded playlists are empty now.Why this? My account is premium. Where is t...

My spotify account shows as my wifes name?

When I logon to my spotify (both with and without facebook) the account shows as my wifes name. Why and what can I do to fix this. When I logon with my spotify details I am getting a 48 hour trial? I dont understand this. Pls help me

Free Account

I'm afraid your free account completely dissuades me from subscribing. Any attempt to manipulate the customer in such a way shows so little respect that I cannot trust that the full service won't be equally poor. Why do you include advertising and th...

Closing Spotify Premium Trial Account

Hello, A few weeks ago I have created a Spotify account in order to try Spotify Premium for free. I have also created a dummy e-mail account and a Facebook account with the same password because I do not want to associate my current e-mail address wi...

Support? What support? RE: Hacked account

Ref: 520262 So whilst using the desktop Spotify I noticed the message saying my account has been used on another device. Later when trying to use mobile Spotify it would not login.When I tried resetting my password it said my email address isn't regi...

purchases

Good morning , I have been charged 4 times for buying 100 downloads when I am sure I haven´t purchased them. How can this be possible ?

Confused about Preum and Purchaseing

I'm abit confused about what this sentence says. "Of course, if you’re a Spotify Premium subscriber, you won’t need to buy any tracks. You can just sync all your playlists and listenOffline." Does this mean that I also can sync a playlist and put it ...

Friends facebook profile and playlist

Hey my friend logged into facebook while I was playing from my spotify account. Now I see his profile picture and songs I play pops up on his facebook. A couple of days ago my playlist disappeared and his came instead. How can I turn things back and ...