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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785370 Views

18 replies

29 likes

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Solved!! Premium account has been hacked

I have had no access to my account for two months and £119 fraudulently taken from my credit card. Despite numerous e-mails to spotify support and writing a letter to the managing director last week nobody from Spotify has contacted me since 20th Feb...

Regular

I have had no access to my account for two months and £119 fraudulently taken from my credit card.    Despite numerous e-mails to spotify support and writing a letter to the man...

englishoaks

Newbie

2562 Views

14 replies

0 likes

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Solved!! Premium account expires on 30/07, windows application says that I don't have any subscription...

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to PayPal and hope that you will help me resolve the ...

Newbie

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to...

Richard

Community Legend

468 Views

1 replies

0 likes

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  • 1 replies
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I cannot reset my password...it is connetced to Facebook.

Hi, I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share the same password for Facebook? I hope this can be done.... Bes...

Newbie

Hi,   I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share...

Sam

Spotify

373 Views

1 replies

0 likes

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Ways to Gift Spotify in USA

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card)Will foreign e-cards work here?

Visitor

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card) Will foreign e-cards work here?  

Richard

Community Legend

968 Views

2 replies

0 likes

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  • 2 replies
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Subscribed but won't let me play music.

My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him play any music or download anything. Iv checked his a...

Regular

My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him pl...

Neen

Casual Listener

1070 Views

7 replies

0 likes

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  • 7 replies
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Can't connect to Spotify Social

As the subject says, I can't just connect to social...It's been like that for a while, several weeks acually.It's always loading, but I can be logged in for hours and it's still just loading.I tried to disconnect and reconnect, but it didn't work.Wha...

Newbie

As the subject says, I can't just connect to social... It's been like that for a while, several weeks acually. It's always loading, but I can be logged in for hours and it's still just loading. I ...

christina

Newbie

909 Views

5 replies

1 likes

  • 909 Views
  • 5 replies
  • 1 likes

Chaging Facebook accounts with Spotify Premium

I'd like help transferring my Spotify Premuim account to a new facebook account. Thank you!

Visitor

I'd like help transferring my Spotify Premuim account to a new facebook account.   Thank you!

1669 Views

0 replies

0 likes

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Solved!! New Facebook Account, Want to link Spotify to new account.

Hi, I recently deleted my facebook account, and started a new account because I didnt want all the pics and friends from 7 years ago. Anways is there anyway to keep spotify without having to cancel subscription and start a new one? Everytime I log in...

Newbie

Hi, I recently deleted my facebook account, and started a new account because I didnt want all the pics and friends from 7 years ago. Anways is there anyway to keep spotify without having to cancel s...

user-removed

Not applicable

1790 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Europe?

Can I use my spotify premium in mobile whilst travelling in Europe? And will it charge me extra?

Regular

Can I use my spotify premium in mobile whilst travelling in Europe? And will it charge me extra?

Katywatson

Regular

921 Views

4 replies

0 likes

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  • 4 replies
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related artists does not work for my music

I've uploaded music through Record Union at the beginning on May i have still not any reltaed artists to my music. Can someone please explain how do i get that to my profile? How do I make it work? http://open.spotify.com/artist/6D34T5bkxDJUC30nwvOq1...

Newbie

I've uploaded music through Record Union at the beginning on May i have still not any reltaed artists to my music.  Can someone please explain how do i get that to my profile? How do I make it w...

315 Views

0 replies

0 likes

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CHARGED FOR DOWNLOADS THAT NEVER DOWNLOADED

I bought 10 downloads. Began downloading my chosen tracks. Two didn't work but I have STILL been charged for them! So now I am two downloads short. How can I get them back?

Casual Listener

I bought 10 downloads.   Began downloading my chosen tracks.   Two didn't work but I have STILL been charged for them!   So now I am two downloads short.   How can...

meahtenoha

Spotify

319 Views

1 replies

0 likes

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  • 1 replies
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Disable discovery on radio?

Is there a way to disable the discovery algorithm with the radio stations? For example, I want to create a radio station that plays ONLY Acoustic Alchemy (or whatever artist I choose) and NOT general smooth jazz selections "based on" Acoustic Alchemy...

Newbie

Is there a way to disable the discovery algorithm with the radio stations? For example, I want to create a radio station that plays ONLY Acoustic Alchemy (or whatever artist I choose) and NOT general...

330 Views

0 replies

0 likes

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Changed password successfully, now just says "in offline mode"

I have a premium account: I changed my Spotify Login password. It works fine and I can log in with new pass. However it just says I am in offline mode and I can't get out of it (desktop). All I can think is that I dont have access to the email addres...

Casual Listener

  I have a premium account: I changed my Spotify Login password.  It works fine and I can log in with new pass.  However it just says I am in offline mode and I can't get out of it...

castalle

Casual Listener

353 Views

1 replies

0 likes

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  • 1 replies
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I'm about to go crazy! you can not renew my account

Hello! I can not upgrade my account and it says that the payment is not accepted. I know to 1000% that there is money in my account and the card is valid. how do I do? it's the same every month and it ends with that I'll have to get a new mail in ord...

Newbie

  Hello! I can not upgrade my account and it says that the payment is not accepted. I know  to 1000% that there is money in my account and the card is valid. how do I do? it's the same ...

MultipleGnat

Roadie

320 Views

1 replies

0 likes

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  • 1 replies
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being charged twice every month

I am being charged $9.99 twice for the second month in a row. I should only be being charged once.

Music Fan

I am being charged $9.99 twice for the second month in a row. I should only be being charged once.

MultipleGnat

Roadie

392 Views

1 replies

0 likes

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  • 1 replies
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Ecard purchased in UK - can't use in States?

I wanted to make absolutely sure before I drop a lot of money on a gift for someone - if I were to have a friend in the UK purchase a Premium Ecard for me (I'm in the United States) so that I could gift it to someone else (also in the United States),...

Visitor

I wanted to make absolutely sure before I drop a lot of money on a gift for someone - if I were to have a friend in the UK purchase a Premium Ecard for me (I'm in the United States) so that I could g...

David

Spotify Legend

511 Views

1 replies

0 likes

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  • 1 replies
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downloaded playlists empty - premium account

For holidays I changed my sim card in my android device to one of the actuelly countrie (greece).After this I had to sign in again in my spotify app. And i saw that all my downloaded playlists are empty now.Why this? My account is premium. Where is t...

Regular

For holidays I changed my sim card in my android device to one of the actuelly countrie (greece). After this I had to sign in again in my spotify app. And i saw that all my downloaded playlists ar...

kirk09

Regular

706 Views

7 replies

0 likes

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  • 7 replies
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My spotify account shows as my wifes name?

When I logon to my spotify (both with and without facebook) the account shows as my wifes name. Why and what can I do to fix this. When I logon with my spotify details I am getting a 48 hour trial? I dont understand this. Pls help me

Casual Listener

When I logon to my spotify (both with and without facebook) the account shows as my wifes name. Why and what can I do to fix this. When I logon with my spotify details I am getting a 48 hour trial? I...

Wizard

Casual Listener

572 Views

4 replies

0 likes

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  • 4 replies
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Free Account

I'm afraid your free account completely dissuades me from subscribing. Any attempt to manipulate the customer in such a way shows so little respect that I cannot trust that the full service won't be equally poor. Why do you include advertising and th...

Regular

I'm afraid your free account completely dissuades me from subscribing. Any attempt to manipulate the customer in such a way shows so little respect that I cannot trust that the full service won't be ...

wishface

Regular

1082 Views

4 replies

0 likes

  • 1082 Views
  • 4 replies
  • 0 likes