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bought the wrong product.

hello, i recently bought a spotify code. i redeemed it. now there is a problem: i excedently purchased the wrong thing. i bought spotify unlimited, while i was suppose to buy spotify premium. i tried to change this immediatly, but i dont have a credi...

Casual Listener

hello,  i recently bought a spotify code. i redeemed it. now there is a problem: i excedently purchased the wrong thing. i bought spotify unlimited, while i was suppose to buy spotify premium...

David

Spotify Legend

414 Views

1 replies

0 likes

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Unable to Update Facebook Social Settings

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individual story about an individual playlist. I tried to revo...

Regular

Hi! I've been struggling with editing my settings as far as sharing from Spotify on my Facebook timeline. I accidentally revoked its ability to post about playlists instead of blocking an individua...

MultipleGnat

Roadie

1720 Views

9 replies

0 likes

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billed twice in month and had cancelled my account

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and noticed that not only had I been charged twice in o...

Casual Listener

Yeah I had tried spotify as a premium member but decided I would go with someone else. Not that Spotify is not a good service just needed to streamline things. I checked my latest bank statement and ...

MultipleGnat

Roadie

1878 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Spotify won't play CD imported tracks anymore after System Recovery?

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on iTunes though. Is there any way to solve this probl...

Casual Listener

I did a system recovery on my laptop and now my laptop won't play the files that have been imported from a CD. I can't even play these albums from the Spotify database. These files work perfectly on ...

MultipleGnat

Roadie

1257 Views

2 replies

0 likes

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NUS plan and premium code redemption

Does adding a premium code to one's NUS enabled account (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted? Does this make any sense?

Casual Listener

Does adding a premium code  to one's NUS enabled account  (like a 3 month, or 30 pound spotify premium card) mean I recieve more than just 3 months since the NUS plan is discounted?  D...

user-removed

Not applicable

528 Views

1 replies

0 likes

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  • 1 replies
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Help!!!

help, my spotify doesn´t works! can´t hear music! i have spotify free!!

Newbie

help, my spotify doesn´t works! can´t hear music! i have spotify free!!

Richard

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Country Change

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

Newbie

Hello. I want to change my country in my Spotify but I log in with my Facebook. I dont have a credit card so I cant change it. What do I do?

Richard

Community Legend

646 Views

1 replies

0 likes

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  • 1 replies
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My spotify isn't always up to date

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days I have the "old" spotify without the Radio thing I said before! How can I fix this so it's allways the ...

Casual Listener

Sometimes I have the newest Spotify update (different looks and I can make my own radiostations from my playlists and so on), but most of the days  I have the "old" spotify without the Radio thi...

HIF15

Casual Listener

2122 Views

3 replies

0 likes

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  • 3 replies
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I cant listen to any music

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the tracks listed. Any thoughts?

Casual Listener

I have a Motorola Zoom and when I first loaded Spotify, I could listen to music. Now it won't let me at all. The message reads track not available, and there is a cloudy white color over all of the t...

licenced

Community Legend

362 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I don't subscribe to this playlist.

Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why? I've also asked about related "problems" in this thread --> http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Old-accou...

Casual Listener

Hi! I've justed recieved an e-mail saying that some dude added a track to a playlist I've never subscribed to. Why?  I've also asked about related "problems" in this thread --> http://...

NotsriThinker

Casual Listener

662 Views

4 replies

0 likes

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  • 4 replies
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Delete account

How do I delete my spotify account?

Casual Listener

How do I delete my spotify account?

meahtenoha

Spotify

1019 Views

3 replies

0 likes

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  • 3 replies
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Default Message

Hey guys! When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101" Although I have Premium, and I've put all my playlists as avaliable offline, and i have full internet...

Newbie

Hey guys!    When i log onto my Spotify i get an annoying message in a blue box. "Unable to connect to Spotify. Trying to reconnect... Error code: 101"   Although I have Premium, a...

MultipleGnat

Roadie

1095 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Half of my playlists are gone

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

Newbie

About half of my playlists have been gone for a week and I've tried most of the guides here to get them back. Is there any other way to get them back?

MultipleGnat

Roadie

531 Views

1 replies

0 likes

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  • 1 replies
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I DON'T WANT TO BE CONNECTED TO FACEBOOK

Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid of this??

Newbie

Hi, Everytime I log into Sportify it connects to my Facebook. Despite the fact that I tried to uninstall the app on Facebook, and changed my settings in Spotify. Can you please help me to get rid o...

MultipleGnat

Roadie

8458 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Solved!! Premium account has been hacked

I have had no access to my account for two months and £119 fraudulently taken from my credit card. Despite numerous e-mails to spotify support and writing a letter to the managing director last week nobody from Spotify has contacted me since 20th Feb...

Regular

I have had no access to my account for two months and £119 fraudulently taken from my credit card.    Despite numerous e-mails to spotify support and writing a letter to the man...

englishoaks

Newbie

3284 Views

14 replies

0 likes

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Solved!! Premium account expires on 30/07, windows application says that I don't have any subscription...

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to PayPal and hope that you will help me resolve the ...

Newbie

I have premium subscription till the end of July. Still Windows application shows that I don't have any subscription, plays ads and doesn't let me switch to high quality mode. I have filed dispute to...

Richard

Community Legend

577 Views

1 replies

0 likes

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  • 1 replies
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I cannot reset my password...it is connetced to Facebook.

Hi, I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share the same password for Facebook? I hope this can be done.... Bes...

Newbie

Hi,   I cannot reset my password since I need to change my Facebook password at the same time. Would it be possible to have a separate password for my spotify, since I do not want to share...

Sam

Spotify

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ways to Gift Spotify in USA

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card)Will foreign e-cards work here?

Visitor

Is there any way for me to gift Spotify Unlimited / Premium to someone in the US? (Preferably through physical means, ie. Card) Will foreign e-cards work here?  

Richard

Community Legend

1056 Views

2 replies

0 likes

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  • 2 replies
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Subscribed but won't let me play music.

My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him play any music or download anything. Iv checked his a...

Regular

My dad was using the free spotify on his phone then I'm guessing the trial ran out. So we subscribed to the 4.99 package. But now it still shows all of his songs on his playlists but won't let him pl...

Neen

Casual Listener

1309 Views

7 replies

0 likes

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  • 7 replies
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Can't connect to Spotify Social

As the subject says, I can't just connect to social...It's been like that for a while, several weeks acually.It's always loading, but I can be logged in for hours and it's still just loading.I tried to disconnect and reconnect, but it didn't work.Wha...

Newbie

As the subject says, I can't just connect to social... It's been like that for a while, several weeks acually. It's always loading, but I can be logged in for hours and it's still just loading. I ...

christina

Newbie

1094 Views

5 replies

1 likes

  • 1094 Views
  • 5 replies
  • 1 likes