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Well, I got premium and used it for few weeks...but

HELP MEEEE!! Spotify pemium doesnt work

Yesterday I log in on Spotify on internet and wrote a gift card code. After that, a message came up "you have now spotify premium". But when I logged in on spotify I don´t have it? And it doesn´t work on my phone? On my owerview of my account I can r...

All my playlist are gone!!

Hello all my playlists are gone i just got a new computer and installed spotfiy and they are all gone. Please help me!

problem with the contry on my profile

He estado en USA un tiempo y ahora al volver a España mi cuenta me decia que no estaba en el pais que pone en mi perfil y como no me dejaba acceder a mi cuenta me hice otra. Al entrar por primera vez en la nueva cuenta me dijo que si era el otro usua...

Spotify Premium in places outside US?

"Premium users are licensed for unlimited travel. You would be able to enjoy Spotify, without ads, in any country…" Does it mean that I can use spotify unlimitely in other countries for unlimited time as long as I pay? Or do they sort of ban me?

Friend paid for spotify e card, never recieved email?

he bought the e card using his facebook, (Golden Gift Boardley) and it charged his card but i never recieved the email. I dont know what to do?

Want to delete account, but have forgotten password and email !

I just saw on my credit card that I pay for two premium accounts. Can't remember what password or email address I made for the second account(or if it even was me), I just know the username number since that stood in my credit card details. Is there ...

Playlists gone

Bought a new computer, set it up and when I installed spotify, all playlists were gone. I have tried logging in with both original username and the facebook login, but they won't appear. I've also tried connecting and disconnecting from facebook with...

songs disappeared from my playlists

one of my playlists had 4 songs one of those songs were removed from my playilist , now when I am searching for that song I am not able to find looks like the song has been removed from the database itself Same thing happened to another set of songs ...

missing downloads

I tried to download a track and it didn’t appear in my downloads section of Spotify. I had 7 downloads left with 2 days to purchase. I read in the help section that I could download a track up to 5 times. I tried to download the track again and it st...

Need to switch facebook profiles to sign in with

Hi, I am a spotify premium user and I am deleting my current facebook account and want to switch my spotify account to another facebook username, and it does not seem possible. This is the only way that I will be able to continue using spotify. I hav...

Another account split in two?

I have attempted to contact support on this issue, and they have not provided me with any help, so I hope that the messageboards are more helpful! I was reading a few topics on this message board, and it sounds like my account was split into two. Spo...

Offline modus -> longer than 14days in another country

Hello I moved from Austria to Germany two weeks ago and now my Spotify does not work anymore. I tried to change the country at my profile but this isn´t possible before I change my details for paying. But I don´t want to leave my bank details here. W...

Payment Failing

I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined"i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going on holiday tomorrow, and i really need my music

using spotify free suddely

hello,i bought two codes recently, to get spotify unlimited. i had it, and listened to it a lot. but now, suddenly, im getting the message that im using spotify free again. can anyone help me to get it back to unlimited without buying another code?

Premium Account Hacked

My Premium account seems to have been hacked. My email address was changed, playlists were all deleted and cannot change account info without password which has been changed. can access my account via facebook login but cannot use contact form as the...

Random playlists and songs in library

I just joined sportify and RANDOM songs I don't have anywhere on my computer are there, and I am being subscribed to things I have no interest in. WHY IS THIS??

Trying to upgrade to premium and payment system is down.

I'm attempting to upgrade my account to premium but when I go to enter my payment details the page never loads. It looks like something is wrong with your payment system. When can I get premium?