Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

HELP MEEEE!! Spotify pemium doesnt work

Yesterday I log in on Spotify on internet and wrote a gift card code. After that, a message came up "you have now spotify premium". But when I logged in on spotify I don´t have it? And it doesn´t work on my phone? On my owerview of my account I can r...

Visitor

Yesterday I log in on Spotify on internet and wrote a gift card code. After that, a message came up "you have now spotify premium". But when I logged in on spotify I don´t have it? And it doesn´t wor...

meahtenoha

Spotify

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

All my playlist are gone!!

Hello all my playlists are gone i just got a new computer and installed spotfiy and they are all gone. Please help me!

Newbie

Hello all my playlists are gone i just got a new computer and installed spotfiy and they are all gone. Please help me!

David

Spotify Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

problem with the contry on my profile

He estado en USA un tiempo y ahora al volver a España mi cuenta me decia que no estaba en el pais que pone en mi perfil y como no me dejaba acceder a mi cuenta me hice otra. Al entrar por primera vez en la nueva cuenta me dijo que si era el otro usua...

Newbie

He estado en USA un tiempo y ahora al volver a España mi cuenta me decia que no estaba en el pais que pone en mi perfil y como no me dejaba acceder a mi cuenta me hice otra. Al entrar por primera v...

David

Spotify Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Spotify Premium in places outside US?

"Premium users are licensed for unlimited travel. You would be able to enjoy Spotify, without ads, in any country…" Does it mean that I can use spotify unlimitely in other countries for unlimited time as long as I pay? Or do they sort of ban me?

Music Fan

"Premium users are licensed for unlimited travel. You would be able to enjoy Spotify, without ads, in any country…"   Does it mean that I can use spotify unlimitely in other countries for un...

SteveBrammer

Community Legend

998 Views

2 replies

0 likes

  • 998 Views
  • 2 replies
  • 0 likes

Friend paid for spotify e card, never recieved email?

he bought the e card using his facebook, (Golden Gift Boardley) and it charged his card but i never recieved the email. I dont know what to do?

Newbie

he bought the e card using his facebook, (Golden Gift Boardley) and it charged his card but i never recieved the email. I dont know what to do?

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Want to delete account, but have forgotten password and email !

I just saw on my credit card that I pay for two premium accounts. Can't remember what password or email address I made for the second account(or if it even was me), I just know the username number since that stood in my credit card details. Is there ...

Newbie

I just saw on my credit card that I pay for two premium accounts. Can't remember what password or email address I made for the second account(or if it even was me), I just know the username number si...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Playlists gone

Bought a new computer, set it up and when I installed spotify, all playlists were gone. I have tried logging in with both original username and the facebook login, but they won't appear. I've also tried connecting and disconnecting from facebook with...

Casual Listener

Bought a new computer, set it up and when I installed spotify, all playlists were gone. I have tried logging in with both original username and the facebook login, but they won't appear. I've also tr...

Almyy

Casual Listener

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

songs disappeared from my playlists

one of my playlists had 4 songs one of those songs were removed from my playilist , now when I am searching for that song I am not able to find looks like the song has been removed from the database itself Same thing happened to another set of songs ...

Newbie

one of my playlists had 4 songs   one of those songs were removed from my playilist , now when I am searching for that song I am not able to find looks like the song has been removed from ...

798 Views

0 replies

1 likes

  • 798 Views
  • 0 replies
  • 1 likes

missing downloads

I tried to download a track and it didn’t appear in my downloads section of Spotify. I had 7 downloads left with 2 days to purchase. I read in the help section that I could download a track up to 5 times. I tried to download the track again and it st...

Newbie

I tried to download a track and it didn’t appear in my downloads section of Spotify. I had 7 downloads left with 2 days to purchase. I read in the help section that I could download a track up to 5 t...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Need to switch facebook profiles to sign in with

Hi, I am a spotify premium user and I am deleting my current facebook account and want to switch my spotify account to another facebook username, and it does not seem possible. This is the only way that I will be able to continue using spotify. I hav...

Casual Listener

Hi, I am a spotify premium user and I am deleting my current facebook account and want to switch my spotify account to another facebook username, and it does not seem possible. This is the only ...

meahtenoha

Spotify

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!! i have a spotify account that doesnt work

i have a spotify account that i loggin using a username and password (not connected to Facebook, i can loggin using my mobile but when i try using the same username and password on my PC it wont work. why is that?

Casual Listener

i have a spotify account that i loggin using a username and password (not connected to Facebook, i can loggin using my mobile but when i try using the same username and password on my PC it wont work...

skruff1992

Casual Listener

1410 Views

9 replies

0 likes

  • 1410 Views
  • 9 replies
  • 0 likes

Another account split in two?

I have attempted to contact support on this issue, and they have not provided me with any help, so I hope that the messageboards are more helpful! I was reading a few topics on this message board, and it sounds like my account was split into two. Spo...

Newbie

I have attempted to contact support on this issue, and they have not provided me with any help, so I hope that the messageboards are more helpful!   I was reading a few topics on this messag...

David

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Offline modus -> longer than 14days in another country

Hello I moved from Austria to Germany two weeks ago and now my Spotify does not work anymore. I tried to change the country at my profile but this isn´t possible before I change my details for paying. But I don´t want to leave my bank details here. W...

Newbie

Hello I moved from Austria to Germany two weeks ago and now my Spotify does not work anymore. I tried to change the country at my profile but this isn´t possible before I change my details for pa...

attached

Newbie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!! offline mode

hi, can you help me atall. My account has been stuck on offline for weks now. Is there something that i need to do to ge it back online. Thanks.

Casual Listener

hi, can you help me atall. My account has been stuck on offline for weks now. Is there something that i need to do to ge it back online. Thanks.

gabs1982

Casual Listener

1574 Views

6 replies

0 likes

  • 1574 Views
  • 6 replies
  • 0 likes

Payment Failing

I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined"i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going on holiday tomorrow, and i really need my music

Newbie

I am trying to uppgrade my spotify account into premium, but everytime i try to uppgrade it it just says "declined" i have tried with several VISA cards, but still cant uppgrade! HELP ME!! im going ...

Sam

Spotify

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

using spotify free suddely

hello,i bought two codes recently, to get spotify unlimited. i had it, and listened to it a lot. but now, suddenly, im getting the message that im using spotify free again. can anyone help me to get it back to unlimited without buying another code?

Casual Listener

hello, i bought two codes recently, to get spotify unlimited. i had it, and listened to it a lot. but now, suddenly, im getting the message that im using spotify free again. can anyone help me to ge...

Sam

Spotify

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Premium Account Hacked

My Premium account seems to have been hacked. My email address was changed, playlists were all deleted and cannot change account info without password which has been changed. can access my account via facebook login but cannot use contact form as the...

Newbie

My Premium account seems to have been hacked. My email address was changed, playlists were all deleted and cannot change account info without password which has been changed. can access my account vi...

Sam

Spotify

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Random playlists and songs in library

I just joined sportify and RANDOM songs I don't have anywhere on my computer are there, and I am being subscribed to things I have no interest in. WHY IS THIS??

Visitor

I just joined sportify and RANDOM songs I don't have anywhere on my computer are there, and I am being subscribed to things I have no interest in. WHY IS THIS?? 

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Trying to upgrade to premium and payment system is down.

I'm attempting to upgrade my account to premium but when I go to enter my payment details the page never loads. It looks like something is wrong with your payment system. When can I get premium?

Newbie

I'm attempting to upgrade my account to premium but when I go to enter my payment details the page never loads. It looks like something is wrong with your payment system. When can I get premium?

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

about language

how i possible to get spotify in swedish language and in the community,spotify is an swedish project i know,help please!!!my english is not good enought yet..

Newbie

how i possible to get  spotify in swedish language and in the community,spotify  is    an swedish project i know,help please!!!my english is not  good  enought yet....

licenced

Community Legend

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes