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Re-enabling Spotify Premium failing

Hi, After a credit card renewal by the bank, my automatic Spotify Premium payment failed last month, as I forgot to update my account. My membership was changed back to a Free membership (without any real warning from Spotify). Only at that moment I ...

Newbie

Hi,   After a credit card renewal by the bank, my automatic Spotify Premium payment failed last month, as I forgot to update my account. My membership was changed back to a Free membership (...

NickeW78

Casual Listener

586 Views

1 replies

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Solved!! Telia pays, but no premium for me.

I called Telia support just a few mins ago and they say everything look ok, they pay for premium. But for a week or two I havent been able to listen to spotify on my phone and on my computer there is extremely irritating ads. So where's the problem t...

Newbie

I called Telia support just a few mins ago and they say everything look ok, they pay for premium. But for a week or two I havent been able to listen to spotify on my phone and on my computer there is...

Rikard

Newbie

2223 Views

5 replies

0 likes

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Hacked

I can only log in with Facebook, somebody stole My spotifyacc. What to do?

Newbie

I can only log in with Facebook, somebody stole My spotifyacc. What to do?

Richard

Community Legend

562 Views

1 replies

0 likes

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Account Subscriptions

Is it possible to purchase a yearly subscription? If so what would the price be and where would i find it?

Casual Listener

Is it possible to purchase a yearly subscription? If so what would the price be and where would i find it?

techno320

Casual Listener

2735 Views

7 replies

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wrong country set - unable to change

Hi, I'm Laura and I live in Spain. I had Spotify free account before going to live to UK for a month. I changed the country at the profile page and it worked perfectly. Now I'm back in Spain and, after lettingthe 14 days pass by mistake, now i can't ...

Newbie

Hi, I'm Laura and I live in Spain. I had Spotify free account before going to live to UK for a month. I changed the country at the profile page and it worked perfectly. Now I'm back in Spain and, aft...

licenced

Community Legend

608 Views

1 replies

0 likes

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Red balk

When I start Spotify I see in the corner an red balk with 'remaining time'. What's the meaning of that balk?

Visitor

When I start Spotify I see in the corner an red balk with 'remaining time'. What's the meaning of that balk?  

David

Spotify Legend

424 Views

1 replies

0 likes

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Subscribed by someone whom I have no connection with?

I recently took a vacation to a city in California where I later discovered that someone from that region subscribed to one of my playlists. I'm not friends with this person, nor are any of my friends. Just curious how this is able to happen?

Newbie

I recently took a vacation to a city in California where I later discovered that someone from that region subscribed to one of my playlists. I'm not friends with this person, nor are any of my friend...

David

Spotify Legend

432 Views

1 replies

0 likes

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Unlimited not playing music...

I just bought spotify unlimited on PayPal, and it says my transaction is successful and I was emailed the reciept. However, when u sign in in myiPad with the account used to purchas the unlimited pack, it says I need premium to listen to the music. H...

Newbie

I just bought spotify unlimited on PayPal, and it says my transaction is successful and I was emailed the reciept. However, when u sign in in myiPad with the account used to purchas the unlimited pac...

Stupify

Community Legend

470 Views

1 replies

0 likes

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Can't log in at all!

Please help me. I can't login at all, because my Facebook account has randomly been picked for a 'security check'. Because of a flaw in their system, i'm not able to complete the security check. I don't receive the SMS with the code like i'm supposed...

Casual Listener

Please help me. I can't login at all, because my Facebook account has randomly been picked for a 'security check'.     Because of a flaw in their system, i'm not able to complete the se...

brylle

Casual Listener

587 Views

2 replies

0 likes

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Service was horrible

Hey, my name is Chandler Lattin, and my wife recently had spotify premium. The service was absolutley horrible, and when we contacted support, there was no reply whatsoever from anybody at support. I am so pissed that we bought it, I had it and it wo...

Casual Listener

Hey, my name is Chandler Lattin, and my wife recently had spotify premium. The service was absolutley horrible, and when we contacted support, there was no reply whatsoever from anybody at support. I...

David

Spotify Legend

1536 Views

5 replies

0 likes

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Problem using password to pay account

I've tried to upgrade my account and the password button; after clicking on it; says it's the wrong password. Yet this same password logs me into Spotify, so what's going on? Don't tell me I have to open a new account, because I've already done this ...

Newbie

I've tried to upgrade my account and the password button; after clicking on it; says it's the wrong password. Yet this same password logs me into Spotify, so what's going on? Don't tell me I have to ...

David

Spotify Legend

447 Views

2 replies

0 likes

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Charges from Spotify to my bank account

The last two days Spotify has reserved almost 2000 norwegian kroner on my visa account and I would really like to know what the hell is going on. This is a lot of money and these charges have pretty much **bleep**ed up my weekend completely because m...

Casual Listener

The last two days Spotify has reserved almost 2000 norwegian kroner on my visa account and I would really like to know what the hell is going on. This is a lot of money and these charges have pretty ...

Weakener

Casual Listener

813 Views

2 replies

0 likes

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Spotify logs me out after trying to close a popup on start-up.

I can login just fine but when the Spotify interface comes up I get a problematic popup welcoming me. When I try to close the popup the entire thing closes and I'm logged out. Here is a screenshot of the popup.http://i.imgur.com/m2lof.jpgAlso this is...

Newbie

I can login just fine but when the Spotify interface comes up I get a problematic popup welcoming me. When I try to close the popup the entire thing closes and I'm logged out. Here is a screenshot of...

David

Spotify Legend

688 Views

1 replies

0 likes

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Downloaded track but audio is from another track

Hi, Minutes ago I downloaded Blümchen – Es Ist Nie Vorbei but the track contains the wrong audio data, it seems to be the song "Blümhcen - Es Ist Vorbei" which is a very different song. I could not preview the song since I'm on free subscription and ...

Casual Listener

Hi,   Minutes ago I downloaded Blümchen – Es Ist Nie Vorbei but the track contains the wrong audio data, it seems to be the song "Blümhcen - Es Ist Vorbei" which is a very differen...

661 Views

0 replies

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HELP!! Forgotten Password and no access to old email address!!

Hi there, My id is smileybaldybloke and I upgraded to use my Ipad, but don't know my password and no longer have access to that email account. I'm logged in on my PC as it remembers the password...[show off] HELP!!!!

Newbie

Hi there,   My id is smileybaldybloke and I upgraded to use my Ipad, but don't know my password and no longer have access to that email account.   I'm logged in on my PC as it remem...

licenced

Community Legend

429 Views

1 replies

0 likes

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Disassociating Facebook Account from Spotify

So I just accidentally made a Spotify account using my Facebook, which was not supposed to happen. I want to have a Spotify account but without any association to my Facebook account, sinceI am planning on deleting it quite soon.I also want to disass...

Newbie

So I just accidentally made a Spotify account using my Facebook, which was not supposed to happen. I want to have a Spotify account but without any association to my Facebook account, sinceI am pla...

Stupify

Community Legend

1303 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Being charged

I tried cancel my subscription just as this month passed, and it charged me the £10. I do not want this, as I owe that money already, and I wish for a refund. I tried cancelling a few days back, and is was apparently successful, but i guess not. Plea...

Newbie

I tried cancel my subscription just as this month passed, and it charged me the £10. I do not want this, as I owe that money already, and I wish for a refund. I tried cancelling a few days back, and ...

Richard

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Purchase

I can´t purchase Spotify Premium - Just get time-out on the web page after I confirm the subscription...

Newbie

I can´t purchase Spotify Premium - Just get time-out on the web page after I confirm the subscription...

user-removed

Not applicable

1006 Views

4 replies

1 likes

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  • 4 replies
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Spotify wash their hands when they have to do a refund

His system is'nt get my cancellation but I did it, I made sure to do well the process and from the web told me that fact. His system failed. Now they wash their hands and they do'nt want money back!

Regular

His system is'nt get my cancellation but I did it, I made sure to do well the process and from the web told me that fact. His system failed. Now they wash their hands and they do'nt want&nb...

kiquemarcos

Regular

683 Views

4 replies

0 likes

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  • 4 replies
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