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[Announcement] Widespread login problems (Friday, June 1st)

I have just heard that a widespread problem has appeared. This isn't good news at all, particularly as Friday evening is rapidly approaching. Although the problem doesn't seem to be affecting all Spotify customers, the very great number who are affec...

Spotify Legend

I have just heard that a widespread problem has appeared. This isn't good news at all, particularly as Friday evening is rapidly approaching. Although the problem doesn't seem to be affecting all Spo...

Jude

Spotify Legend

4595 Views

1 replies

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Spotify says I'm offline and wont log on

Suddenly Spotify says I'm offline and wont log on...error 404. Any ideas ? I love paying for somthing I can't use

Newbie

Suddenly Spotify says I'm offline and wont log on...error 404. Any ideas ? I love paying for somthing I can't use

emailrob

Regular

3383 Views

16 replies

1 likes

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Solved!! I want to deactivate my Facebook account, but I want to keep my premium Spotify account

Hello, I originally signed up for Spotify through Facebook, but now I'd like to deactivate (and eventually delete) my Facebook account for personal reasons. However, I have a premium Spotify account and I'd like to keep using it. How can I unlink my ...

Newbie

Hello,   I originally signed up for Spotify through Facebook, but now I'd like to deactivate (and eventually delete) my Facebook account for personal reasons.  However, I have a premium S...

Sam

Spotify

9291 Views

3 replies

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Renewell after free trial even after cancelling!!

Can someone help me sort this issue I cancelled my free trial before it ended yet they have took £9.99 out of my account?!

Newbie

Can someone help me sort this issue I cancelled my free trial before it ended yet they have took £9.99 out of my account?!

Sam

Spotify

432 Views

1 replies

0 likes

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Mitt Telia Premium stängdes ner i lördags?

Hej, Jag har ett Telia Premium 12 mån, nov 2011-nov 2012. I lördags slutade det att fungera och var plötsligt ett Free konto? Går jag in på Spotify My Account så är det ett Free konto. Enligt Telia och deras hemsida "mina sidor" finns ett Premium kon...

Regular

Hej,   Jag har ett Telia Premium 12 mån, nov 2011-nov 2012. I lördags slutade det att fungera och var plötsligt ett Free konto?   Går jag in på Spotify My Account så är det ett Free kon...

Peterspotifyand

Regular

799 Views

3 replies

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Stop my Developer Account

Hello, A while back I signed up for a Spotify Developer Account. Doing so activates a special mode in the Spotify desktop app. It turns out I just don't have the time right now to immerse myself in Spotify's API and would like to downgrade back to my...

Music Fan

Hello,   A while back I signed up for a Spotify Developer Account. Doing so activates a special mode in the Spotify desktop app.   It turns out I just don't have the time right now ...

user-removed

Not applicable

1334 Views

1 replies

0 likes

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Halebop

Jag har betalat via Halebop, men kommer bara åt gratisversionen. Användarnamn: ulfwallerius xxxxxx MVH Ulf Wallerius

Newbie

Jag har betalat via Halebop, men kommer bara åt gratisversionen. Användarnamn: ulfwallerius xxxxxx   MVH Ulf Wallerius

Richard

Community Legend

608 Views

1 replies

0 likes

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Hacked account

Hi my account has been hacked and my email and password has been changed. I already have sent a contact form. Reference number is # 465084, any help would be appreciated.

Newbie

Hi my account has been hacked and my email and password has been changed. I already have sent a contact form. Reference number is # 465084, any help would be appreciated.

Sam

Spotify

366 Views

1 replies

0 likes

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Lost wedding playlist!!!! Wedding this weekend!!!

I just lost the playlist for my wedding this weekend. Apparently there was something to do with having my premium account and then another one with facebook. This happend about 20 minutes or so ago. Please help! Thank you!!!

Newbie

I just lost the playlist for my wedding this weekend.  Apparently there was something to do with having my premium account and then another one with facebook.  This happend about 20 minutes...

Sam

Spotify

436 Views

1 replies

0 likes

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Spotify won't withdraw money from my paypal account.

For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium membership tomorrow, and I don't want my membership to ...

Casual Listener

For some reason, although I have enough money on my bank account, Spotify won't withdraw money to renew my Spotify premium membership. What can I do to fix this? I really need my Spotify premium memb...

user-removed

Not applicable

1813 Views

3 replies

0 likes

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Deleted palylist

I have recovered my deleted playlist, but the thing is that itfstill make me the owner of the playlist even though i deleted it ?

Newbie

I have recovered my deleted playlist, but  the thing  is that itfstill make me the owner of the playlist even though i deleted it ?

274 Views

0 replies

0 likes

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Can't reset password of the original (non-FB) account, missing Premium status

Hi, This is the problem: Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and paid for a 1-month Premium on the web page that was opened. Next she created a p...

Newbie

Hi,   This is the problem:   Wife was logged in on Spotify (the app) on our home laptop using her original Spotify account. She then clicked the "Upgrade account" button and pa...

362 Views

0 replies

0 likes

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Facebook Posts!

Right, what the f*ck is going on with Spotify. Without changing any settings, its suddenly decided to post up every track I listen to to Facebook! This is a f*cking joke. No privacy setting update, just a change to behaviour. So now my entire family ...

Regular

Right, what the f*ck is going on with Spotify.   Without changing any settings, its suddenly decided to post up every track I listen to to Facebook!   This is a f*cking joke.  ...

Stupify

Community Legend

838 Views

3 replies

0 likes

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Direct payment via Paypal

Hey,I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in my Paypal account, and so I was going to sign up for...

Casual Listener

Hey, I've got almost no money left in my usual bank account, and since it's only one day left til it's filled up, I figured I don't want to move money from my savings. However, I still have money in...

Richard

Community Legend

1277 Views

4 replies

0 likes

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Spotify not detecting wifi on computer

I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I could get some assistance?

Newbie

I have a very excellent internet connection, but when I clicked on Spotify, it said that it was in offline mode. I've tried restarting the computer and re-installing the program. Is there any way I c...

David

Spotify Legend

597 Views

1 replies

0 likes

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Poor management of subscriptions

Spotify not notified by mail when you drop a subscription. Spotify has continued to charge it despite canceling the account. How can I have proof of cancellation?

Regular

Spotify not notified by mail when you drop a subscription. Spotify has continued to charge it despite canceling the account. How can I have&nbsp...

David

Spotify Legend

463 Views

3 replies

0 likes

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top artists

there is no search box on the help screen so i wrote this post. I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows music that i only listened to once just to hear it and songs i d...

Casual Listener

there is no search box on the help screen so i wrote this post.   I played the same song over and over and over and it never went to the top of favorite songs. I dont understand. it shows ...

275 Views

0 replies

0 likes

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no SEARCH option to the Help page on the Spotify.com website????

are. you . kidding. me???? i can't search for help on spotify.com???PLEASE tell me i'm missing something.

Casual Listener

are. you . kidding. me????   i can't search for help on spotify.com??? PLEASE tell me i'm missing something.

newuser1111

Casual Listener

350 Views

1 replies

1 likes

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Can't cancel subscription b/c of facebook

I'm trying to cancel my Spotify Premium subscription before it renews in March because I can't afford it any more.But every time I try to cancel and enter my password, it says it is incorrect. I created my account through facebook, so when I enter my...

Casual Listener

I'm trying to cancel my Spotify Premium subscription before it renews in March because I can't afford it any more. But every time I try to cancel and enter my password, it says it is incorrect. I cr...

David

Spotify Legend

1354 Views

6 replies

2 likes

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Spotify Unlimited!! i have paid twice ??

I have signed up to Spotify Unlimited this morning, my account hasnt upgraded and i think i have been charged twice. Can someone help please. Thank You

Newbie

I have signed up to Spotify Unlimited this morning, my account hasnt upgraded and i think i have been charged twice.   Can someone help please. Thank You

Sam

Spotify

736 Views

3 replies

0 likes

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