Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Hacked account

Hi, my Premium account has been hacked and my playlists were deleted and someone added a brand new one. A couple weeks ago, I changed the password and then two days ago, someone broke in again and deleted my music and added their own. Help.

Newbie

Hi, my Premium account has been hacked and my playlists were deleted and someone added a brand new one. A couple weeks ago, I changed the password and then two days ago, someone broke in again and de...

Sam

Spotify

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Premium

If I unsubscribe from the paid service, I can always reactivate later, right?

Newbie

If I unsubscribe from the paid service, I can always reactivate later, right? 

Sam

Spotify

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

facebook not fully linked with account

Hi there, Here's what i did: 1) I had an old non-facebook Spotify account but couldn't use due to Linux at home and firewall at work 2) No more firewall - Spotify said my old username was no longer active, so I created a new account linked to FB. 3) ...

Newbie

Hi there,    Here's what i did:   1) I had an old non-facebook Spotify account but couldn't use due to Linux at home and firewall at work 2) No more firewall - Spotify s...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

No sound/crash when I try to play a song

Hello, I'm using Windows 7 Home Premium. For a long while now, my computer simply will not play any songs from Spotify. When I open Spotify, I can look at apps, do searches, etc, but when I click on a song to hear it, the system starts "working" but ...

Newbie

Hello, I'm using Windows 7 Home Premium.  For a long while now, my computer simply will not play any songs from Spotify.  When I open Spotify, I can look at apps, do searches, etc, but when...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Had problems with paying, now my subscription will expire

A few weeks ago I went overseas and took money out of my bank but it didn't register that until I went home and I realized I didn't have any money on my bank because I moved the last I had. During that time spotify tried to withdraw funds but were un...

Casual Listener

A few weeks ago I went overseas and took money out of my bank but it didn't register that until I went home and I realized I didn't have any money on my bank because I moved the last I had. During th...

Richard

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Spotify logs off by itself

When I log in to spotify a window immediately is displayed saying “Spotify® Terms and Conditions of Use” with a document and information. When this window is shown I can’t use spotify when it’s dimmed in the background. I think there is another windo...

Casual Listener

When I log in to spotify a window immediately is displayed saying “Spotify® Terms and Conditions of Use” with a document and information. When this window is shown I can’t use spotify when it’s dimme...

Ricpet

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify has cheated me

I used a coupon for one free month and canceled the subscription before they expire,still, after 3 months without using spotify I see that it was charging. I have returned tounsubscribe and the system is unable spotify not even to send emails justifi...

Regular

I used a coupon for one free month and canceled the subscription before they expire,still, after 3 months without using spotify I see that it&nb...

Richard

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

I am a premium member but my account says that I am using Spotify Free

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member. Any help would be appreciated.

Casual Listener

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member. Any help would be appreciated.

hisdaddyness

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
  • 0 likes

Need help recovering deleted playlists!!

Any moderators out there who can help with recovering 2 deleted playlist? I would greatly appreciate it!!

Regular

Any moderators out there who can help with recovering 2 deleted playlist? I would greatly appreciate it!! 

Medic127

Regular

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Solved!! Cómo saber en qué dispositivos tengo listas offline

Creo que sólo tengo listas offline en 3, pero continuamente me dice que hay más de 3 y me borras las listas offline... ¡y vuelta a sincronizarlas! Necesito saber si (como ocurre en Dropbox) hay una manera de ver en qué dispositivos está instalado Spo...

Newbie

Creo que sólo tengo listas offline en 3, pero continuamente me dice que hay más de 3 y me borras las listas offline... ¡y vuelta a sincronizarlas!   Necesito saber si (como ocurre en Dropbox...

licenced

Community Legend

2792 Views

1 replies

0 likes

  • 2792 Views
  • 1 replies
  • 0 likes

Facebook link is incorrect

Hello, I use an iPad and when I set up Spotify my wife was logged into Facebook. Now when I log into Spotify it honks I'm my wife! I've tried to disconnect and then reconnect but it d

Regular

Hello, I use an iPad and when I set up Spotify my wife was logged into Facebook. Now when I log into Spotify it honks I'm my wife! I've tried to disconnect and then reconnect but it d

David

Spotify Legend

860 Views

7 replies

0 likes

  • 860 Views
  • 7 replies
  • 0 likes

[Subscribers] Change Country

Hey guys, got a question about the subscribers of my playlists. My spotify currently runs over France, got some subscribers and now I like to change to Spotify Germany. Does that mean I would lose my subscribers or wouldn't it affect them in any way?...

Music Fan

Hey guys,   got a question about the subscribers of my playlists. My spotify currently runs over France, got some subscribers and now I like to change to Spotify Germany. Does that mean I wo...

David

Spotify Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Spotify downloads time limit

I'm really annoyed with the time limit on downloads, I've already lost lots of songs in the past and I now have 19 hours to download 26 tracks or I'll lose them. Surely there has to be some consumer right law in place, I've paid for them, why take th...

Newbie

I'm really annoyed with the time limit on downloads, I've already lost lots of songs in the past and I now have 19 hours to download 26 tracks or I'll lose them. Surely there has to be some consumer ...

Jude

Spotify Legend

1605 Views

3 replies

0 likes

  • 1605 Views
  • 3 replies
  • 0 likes

Complicated?

So... I have an account. I've forgot my password and I'm not using the mail-adress registred on my account. How can I get my password back? I wanna upgrade

Newbie

So... I have an account. I've forgot my password and I'm not using the mail-adress registred on my account. How can I get my password back? I wanna upgrade

David

Spotify Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

deleted my favourite playlist

Can anyone help me please?? Just deleted my favourite playlist with over 900 songs - it was simply called Neil

Regular

Can anyone help me please?? Just deleted my favourite playlist with over 900 songs - it was simply called Neil

Anita04

Regular

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Purchased Spotify Premium, but desktop version still thinks my account is a free version...

I purchased Spotify Premium 4 days ago, but my desktop version still thinks I have the free version. I still get ads However, my iPhone app works fine in Premium mode... Im using the same login "swan83" and not my email or facebook login. I have trie...

Casual Listener

I purchased Spotify Premium 4 days ago, but my desktop version still thinks I have the free version. I still get ads 😞   However, my iPhone app works fine in Premium mode...   Im u...

swan83

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Solved!! My 30 days spotify premium code don't work.

I bought spotify premium in the grocery store the other day and got a reciept with the code on it. I'm 100% sure that I've written the code right but it doesn't work. Instead of spotify premium I get this; ''Oops! Something went wrong, please try aga...

Casual Listener

I bought spotify premium in the grocery store the other day and got a reciept with the code on it. I'm 100% sure that I've written the code right but it doesn't work. Instead of spotify pre...

licenced

Community Legend

2123 Views

4 replies

1 likes

  • 2123 Views
  • 4 replies
  • 1 likes

NO POINT MAKING A PLAYLIST IF U CAN'T GET SUSBCRIBERS

NO IT HASN'T CHANGED FOR ME YETI WOULDNT POST THESE TWO POSTS IF IT WAS WORKINGPLEASE SOLVE THIS ISSUEMY SUBSCRIBERS ARE ONLY 16 NOW WHERE IT SHOULD SAY 20 ATLEAST FROM ALL THE EMAILS I GOT

Regular

NO IT HASN'T CHANGED FOR ME YET I WOULDNT POST THESE TWO POSTS IF IT WAS WORKING PLEASE SOLVE THIS ISSUE MY SUBSCRIBERS ARE ONLY 16 NOW WHERE IT SHOULD SAY 20 ATLEAST FROM ALL THE EMAILS I GOT

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

canceling suscription

ive been trying to cancel my suscription all day now as i dont want to pay for the service, bu spotify wont allow me as it keeps saying my password is incorrect its clearly not as i have logged into my spotify account numerous times today to make sur...

Newbie

ive been trying to cancel my suscription all day now as i dont want to pay for the service, bu spotify wont allow me as it keeps saying my password is incorrect its clearly not as i have logged into ...

LuzzyDin

Casual Listener

962 Views

6 replies

1 likes

  • 962 Views
  • 6 replies
  • 1 likes

Password required when upgrading to Premium - but I have no password when using Facebook login?

I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password Spotify won't accept it. I dont have a dedicated Spo...

Newbie

I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password S...

mimipinkdot

Newbie

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes