Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Premium member trying to log onto iPhone/ iPad

I've started a trial with spotify, I get 2 days trial, if during that time I install on my phone I get 30 days. Installed no problem, streaming, to my sonos, excellent, not 100% convinced to spend 9.99 a month but we'll see. Load iPhone (5.0) and iPa...

Regular

I've started a trial with spotify, I get 2 days trial, if during that time I install on my phone I get 30 days. Installed no problem, streaming, to my sonos, excellent, not 100% convinced to spend 9....

Dann47

Newbie

941 Views

5 replies

0 likes

  • 941 Views
  • 5 replies
  • 0 likes

Solved!! Limit isn't reached

When I log in it says that I've reached my 10 h limit this month, which I haven't. The last of April it said that I had like 15 min left, but then I thought it would start over again yesterday, but it didn't. Does anyone know why, or if there's somet...

Casual Listener

When I log in it says that I've reached my 10 h limit this month, which I haven't. The last of April it said that I had like 15 min left, but then I thought it would start over again yesterday, but i...

meahtenoha

Spotify

1427 Views

5 replies

1 likes

  • 1427 Views
  • 5 replies
  • 1 likes

Spotify pc client doesn't work...

Hi, I've had a premium account for some time. My credit card expired so I had to buy premium again. It works fine on my mobile, and here on web it says I have spotify premium, but my pc client doensn't recognise that I have bought premium and keeps p...

Newbie

Hi,   I've had a premium account for some time. My credit card expired so I had to buy premium again. It works fine on my mobile, and here on web it says I have spotify premium, but my pc clie...

meahtenoha

Spotify

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Changing country settings?

I got Spotify 3 yrs ago. I believe I regsterred it in Sweden and then I moved to Finland for 2 yrs and now I am back in Sweden. However now my spotify does not work. I have changed my profile back Sweden and yet I can not log on to my spotify. It kee...

Casual Listener

I got Spotify 3 yrs ago. I believe I regsterred it in Sweden and then I moved to Finland for 2 yrs and now I am back in Sweden. However now my spotify does not work. I have changed my profile back Sw...

meahtenoha

Spotify

1435 Views

16 replies

0 likes

  • 1435 Views
  • 16 replies
  • 0 likes

inability to unsubscribe!

I don't get WI-FYI much in my neighborhood and I can't unsubscribe to the premium subscription that I purchased. It wont accept my password and it wont send me a new one either it tells me to change my password on FB I even did that and it wont accep...

Newbie

I don't get WI-FYI much in my neighborhood and I can't unsubscribe to the premium subscription that I purchased. It wont accept my password and it wont send me a new one either it tells me to change ...

licenced

Community Legend

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Solved!! Community display name

Hey I'm new - just signed up through facebook. I can see in my "live feed" when my friends publish music that my friends appear to have community display names. How do I get one of those? I know that my full name is always going to be my user name - ...

Regular

Hey   I'm new - just signed up through facebook. I can see in my "live feed" when my friends publish music that my friends appear to have community display names. How do I get one of thos...

lydia_franc

Regular

916 Views

3 replies

0 likes

  • 916 Views
  • 3 replies
  • 0 likes

need to logout everyone from my spotify account

Hi! Can someone help me with logging out of every spotify that I am on. ThanksAdriangt

Newbie

Hi!   Can someone help me with logging out of every spotify that I am on.   Thanks Adriangt

licenced

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Werbung

In Eurer Werbung heißt es andauert: "personalisiert" das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäuft werden. Auch wenn ich darin technisch wie auch aus der Sicht Marketing ric...

Newbie

In Eurer Werbung heißt es andauert:   "personalisiert"     das ist in Deutschland ein ganz böses Wort. Deutsche wollen nicht kategorisiert und mit personalisierter Werbung überhäu...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Solved!! Unable to update my credit card

I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this: Help?

Newbie

I got a message in the Spotify client that my credit card is about to expire. When I tried to change the credit card, all I got was this:     Help?

TobiasBerg

Casual Listener

1285 Views

9 replies

0 likes

  • 1285 Views
  • 9 replies
  • 0 likes

Canceled my free trial today but still got charged $9.99

Customer service seems to be hard to find with Spotify, there is no number I can call to remove this charge because I don't use the service anymore and was under the impression that I had until today to cancel. I've emailed spotify but from what I've...

Newbie

Customer service seems to be hard to find with Spotify, there is no number I can call to remove this charge because I don't use the service anymore and was under the impression that I had until today...

meahtenoha

Spotify

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!! New to Spotify Automatically logs me out

I'm new to spotify and tried logging in with my facebook account. When i do log in it opens the program and goes to the welcome to spotify popup. When i close that it automatically logs me out. I saw some posts about disconnecting from the facebook a...

Casual Listener

I'm new to spotify and tried logging in with my facebook account.  When i do log in it opens the program and goes to the welcome to spotify popup.  When i close that it automatically logs m...

BigJ

Casual Listener

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

Solved!! Worst payment service ever

Hello,Honestly, I really loved your service until I switched to try out the 30 day trial.Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getting "incorrect password". My account is connected throug...

Newbie

Hello, Honestly, I really loved your service until I switched to try out the 30 day trial. Well before the 30 days was over I tried cancelling my subscription but JUST WOULDN'T LET ME. I kept getti...

meahtenoha

Spotify

1168 Views

7 replies

0 likes

  • 1168 Views
  • 7 replies
  • 0 likes

Just purchased Premium. yet i don't have premium? feeling robbed here

Just bought Premium accidently. it overdrew my bank account, and whats worse, it's not working. what gives!? tested on PC app and Android app. no premium. the website premium page says i have premium. FIX THIS! =/

Casual Listener

Just bought Premium accidently. it overdrew my bank account, and whats worse, it's not working. what gives!? tested on PC app and Android app. no premium. the website premium page says i have premium...

Bunie

Casual Listener

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! If tracks are removed from database, are they from your playlists?

If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist? Would it appear 'greyed out' in the meantime in my playlist or wo...

Regular

If I have say, 200 albums in a playlist, if at some point album abc is removed from spotifys available database but then re-added several weeks later, will it re-appear in my playlist?   Would...

user-removed

Not applicable

2080 Views

6 replies

0 likes

  • 2080 Views
  • 6 replies
  • 0 likes

Solved!! New Premium Account - WIthout Facebook

I'm interested in opening a Premium account directly without a Facebook account. I'm not interestedin a Facebook link. Is that not possible?

Newbie

I'm interested in opening a Premium account directly without a Facebook account. I'm not interested in a Facebook link.    Is that not possible?  

user-removed

Not applicable

3791 Views

13 replies

0 likes

  • 3791 Views
  • 13 replies
  • 0 likes

Solved!! Student discount

Hey Spotify. I just read that you liked education and are willing to "help" students by making a student discount for all that got the NUS extra card in UK.Are you planning on make similar offers in other countries?Give the same discount to students ...

Newbie

Hey Spotify.   I just read that you liked education and are willing to "help" students by making a student discount for all that got the NUS extra card in UK. Are you planning on make simil...

Sam

Spotify

6437 Views

3 replies

1 likes

  • 6437 Views
  • 3 replies
  • 1 likes

Premium subsciber, but getting ads.

I have been a premium subscriber for a while now, but all of a sudden, I am getting ads. I went to my account and it listed me as free, but showed my credit card info. I authorized a payment, it said I am a premium subscriber, but still getting ads a...

Regular

I have been a premium subscriber for a while now, but all of a sudden, I am getting ads.  I went to my account and it listed me as free, but showed my credit card info.  I authorized a paym...

Sam

Spotify

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Trend-Micro blocking download due to virus.

Is there a problem here or should I try some work-around to allow the download?

Visitor

Is there a problem here or should I try some work-around to allow the download?

licenced

Community Legend

1065 Views

1 replies

0 likes

  • 1065 Views
  • 1 replies
  • 0 likes

Serriusly.. Someone Help me

I am getting a new mail every time someone is posting... why? sooo annoying

Casual Listener

I am getting a new mail every time someone is posting... why? sooo annoying 😛

licenced

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

30 day free trial

Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily

Regular

Hey, i have looked around on the page but cant seem to find when this offer ends. I have probably not looked closely enough at the site but i guess someone could answer this one easily

Grayson

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes