Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
785030 Views
18 replies
29 likes
what up? expired credit card and no way to update it? weak...
what up? expired credit card and no way to update it? weak...
Spotify Star
4272 Views
6 replies
1 likes
Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been offline for several days, so I haven't lost the so...
Is there some rollover that exists that files can't be starred for a certain length of time? I logged into the Desktop Application and the majority of songs are not starred anymore. My phone has been...
Spotify Star
4595 Views
51 replies
0 likes
I've already submitted a query but since the confirmation email I was sent suggested to do this, I thought I might as well if there was a chance of getting a quicker response. Basically, as the title suggests - there was a link on the homepage to a f...
I've already submitted a query but since the confirmation email I was sent suggested to do this, I thought I might as well if there was a chance of getting a quicker response. Ba...
Spotify Star
682 Views
5 replies
0 likes
Hi.. I killed my FB account and I guess I was using it to log on to spotify, now Spotify wants me to continue to use facebook to log in or change my password via facebook. Any way around this? Thank You!
Hi.. I killed my FB account and I guess I was using it to log on to spotify, now Spotify wants me to continue to use facebook to log in or change my password via facebook. Any way ar...
Spotify Star
603 Views
3 replies
1 likes
Hi! I'm posting it here, since I haven't seen any other places to put it. one of the Spotify commercials being aired for users in Poland mentions that Spotify Premium provides 320 KILOBYTES per second audio bitrate, when it should be 320 KILOBITS. Or...
Hi! I'm posting it here, since I haven't seen any other places to put it. one of the Spotify commercials being aired for users in Poland mentions that Spotify Premium provides 3...
Newbie
742 Views
5 replies
3 likes
I just signed up for a premium free trial and the option to set a device password isn't showing up at all. What's going on here and how do I fix that?
I just signed up for a premium free trial and the option to set a device password isn't showing up at all. What's going on here and how do I fix that?
Casual Listener
6142 Views
2 replies
0 likes
My family has spotify premium and Sonos around our home which is great for a family of 4. It means that when we are at home we can all listen to our chosen music in separate rooms. We pay the £9.99 monthly premium. The problem arises when we leave th...
My family has spotify premium and Sonos around our home which is great for a family of 4. It means that when we are at home we can all listen to our chosen music in separate rooms. We pay the £9.99 m...
Newbie
1421 Views
3 replies
0 likes
Hi, I have had an account on Spotify for a while. Somehow the linkage between Spotify and Facebook has broken though. I re-added the app to my facebook account last week, only to find that it created a new, completely separate account for me, which I...
Hi, I have had an account on Spotify for a while. Somehow the linkage between Spotify and Facebook has broken though. I re-added the app to my facebook account last week, only to find that i...
Casual Listener
5711 Views
23 replies
0 likes
Wondering if anyone can help.<br>I have gone through the process of trying to add spotify as my entertainment package. I have cancelled my current subscription as required.<br>However, whenever I try to add the new subscription from vodafone - it say...
Wondering if anyone can help.<br>I have gone through the process of trying to add spotify as my entertainment package. I have cancelled my current subscription as required.<br&am...
Newbie
1489 Views
6 replies
0 likes
i have tried to uppgrade to premium again but it dosen`t work i nid a code but were can i find my code..or do i have to delete spotify and make a new one ??
i have tried to uppgrade to premium again but it dosen`t work i nid a code but were can i find my code..or do i have to delete spotify and make a new one ??
Spotify Star
431 Views
3 replies
0 likes
Hey. There is a Lotta ppl in Russia, who's willing to pay for even premium account, not to mention there is even more ppl who's willing to listen to commercial (even twice as much more commercial) between the songs just to get access to amazing Spoti...
Hey. There is a Lotta ppl in Russia, who's willing to pay for even premium account, not to mention there is even more ppl who's willing to listen to commercial (even twice as much more commercial) be...
Spotify Star
8853 Views
7 replies
12 likes
I have downloaded spotify onto my laptop and tried to log in with my facebook details, but it says that the details are incorrect. I have changed my password on my facebook account to see if that makes any difference but it doesnt. please help me. I ...
I have downloaded spotify onto my laptop and tried to log in with my facebook details, but it says that the details are incorrect. I have changed my password on my facebook account to see if that mak...
Spotify Star
4554 Views
5 replies
1 likes
Hi, Have tried three times to sign up for the premium trial, but get a simple: Error in request message every time when I enter my card details and click on next. I am trying to sign up on the Australian site, with a valid Australian credit card. Is ...
Hi, Have tried three times to sign up for the premium trial, but get a simple: Error in request message every time when I enter my card details and click on next. I a...
Spotify Star
2957 Views
3 replies
0 likes
Please can someone help me recover my playlist titled Neil1, accidently deleted on Saturday 20th October - had nearly 2000 tracks on it! Thanx, NeilH07
Please can someone help me recover my playlist titled Neil1, accidently deleted on Saturday 20th October - had nearly 2000 tracks on it! Thanx, NeilH07
Community Legend
2496 Views
18 replies
0 likes
Hey there...I'm thinking about getting Spotify Premium. But since my girlfriend an me both have a PC, and both use Spotify (same room, different time) do we realy have to buy two premium? Or is there maybe something like a partner account, where the ...
Hey there... I'm thinking about getting Spotify Premium. But since my girlfriend an me both have a PC, and both use Spotify (same room, different time) do we realy have to buy two premium? Or is the...
Newbie
2355 Views
2 replies
0 likes
I've tried making a new spotify account without facebook as the login method... though it says my existing email address is already in use. I attemped to change the email account associated with my facebook page, but the same error appears. I then de...
I've tried making a new spotify account without facebook as the login method... though it says my existing email address is already in use. I attemped to change the email account associated with...
Community Legend
2264 Views
7 replies
0 likes
I signed up for a trial to spotify and after 2 days my trial ended.I was of the understanding that this trial lasts for 30 days.To dd, all my songs that I saved are no longer available offline, not sure if that is a premium feature only.
I signed up for a trial to spotify and after 2 days my trial ended. I was of the understanding that this trial lasts for 30 days. To dd, all my songs that I saved are no longer available offlin...
Casual Listener
1679 Views
3 replies
0 likes
The subject says it all... I have Spotify Premium, and I have some devices installed, but why can I not use my synced music anymore? Have I exceeded some limit of devices? Can you please fix this issue?
The subject says it all... I have Spotify Premium, and I have some devices installed, but why can I not use my synced music anymore? Have I exceeded some limit of devices? Can you please fix this iss...
Newbie
7746 Views
18 replies
2 likes
Everytime when I add my payment information - tried in IE, firefox and chrome and several computers. it gives me this: Error in request No error code or anything - what can it be ? thanks in advance
Everytime when I add my payment information - tried in IE, firefox and chrome and several computers. it gives me this: Error in request No error code or anything - what can it be ?  ...
Newbie
1124 Views
2 replies
0 likes
Hi all, I have recently purchased the premium account and changed my country from Spain to Germany. The problem is that there are some songs that have completely disappeared from my playlists. I wonder whether it is because of the country change or b...
Hi all, I have recently purchased the premium account and changed my country from Spain to Germany. The problem is that there are some songs that have completely disappeared from my playli...
Newbie
3172 Views
7 replies
1 likes
