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Hi,I couldn't find it on google so I came here with my question which
is, Where can I see all of the devices that are logged in on my account,
if atleast there is such a thing because I can't find it.Thanks
Hi there,I moved from the UK to the US and have been unable to log into
my acount ever since. How do I gain access to my spotify from the US. I
was just visiting the UK for a short while.Sudipto
Hi there, I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while. Sudipto
I came to the community forum to look for help permanently deleting my
account, and found posts from a moderator saying to contact spotify
support. I did so and received an automated email saying "If you have a
question about Spotify then your first ...
I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If...
Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong. We're working on getting this fixed as soon ...
Just heard a track on the Wilderness album by Tony WIlliams streaming
online from KCSM Jazz 91. The album is on Spotifiy but with the
incorrect artist name of Tony Alonso. Not sure if this is the best place
to let Spotify know. Let me know if there i...
Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this i...
Hi there,since yesterday I have been getting the message 'Spotify is
unable to withdrawn funds due to a bank error' every time I log into
Spotify. I checked my credit card and there have been no problems with
it. I signed up for Spotify Premium ages ...
Hi there, since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no pr...
When I open my account, I get the message "The offline tracks have
expired. You need to login to Spotify to re-activate them".What do I
have to do? I do log into my account every time I use my account. Is
there something else I need to do? I really, ...
When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...
Suddenly spotify tells me i have an free account and all my playlists
are gone. When i check my account history it says i never had an premium
account. This was the first month i am using spotify premium and i did
realy like it.I buyed myself an gift...
Suddenly spotify tells me i have an free account and all my playlists are gone. When i check my account history it says i never had an premium account. This was the first month i am...
Hi I have bought a gift card at 7-elleven, and when i try to reddem it,
it won't accept it. am i doing it wrong, or the card i got from the
store is invalid?
Hi I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it. am i doing it wrong, or the card i got from the store is invalid?
Why cant i use my spotify on ipad and mobile? i am a premium member, i
had it untill my creditcard was stolen , but now i have registred a new
one , and then nothing works. Please help!!
Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!
Hey Guys, For some reason my starred list is being synchronized
perfectly fine with one exception, the songs are not in the order of
date which i added them on my android ( galaxy nexus ). They get thrown
in somewhere randomly, ( it syncs the number ...
Hey Guys, For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). T...
Alright, so I had a problem with downloads that neither the FAQ nor the
forum could solve. I thus contacted Spotify's official support, got an
automated reply that they would strive to get back to me within 2-3 days
and heard – nothing. This set a pa...
Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me...
Hi. Spotify has worked brilliantly for me since I got it in August of
2011. However, today Spotify went down and I got the notorious Failed
Loading Skin error. I listened to others and completely installed
Spotify, then redownloaded and reinstalled i...
Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completel...
It will not let me create a new account because I already have an
account of course, and it is tied to Facebook login. But I cannot use my
Facebook login on the new WD Live device. What do I do to resolve this?
It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device. What do I...
I emailed this complaint to support on Monday, but have gotten no
response. I have two Spotify Premium accounts, one for myself and one
for my son. In addition to the two monthly charges of $9.99, another
from Spotify for $4.99 is showing up on the s...
I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, an...
I have bought a few tracks, but they won't download propperly. In the
download section it says the tracks are downloading, and I have quite a
fast internet line, and after 1-2 hours, they are still downloading. I
have also checked the size of the dow...
I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still d...
I just tried to purchase an album on Spotify for the first time... and
after I inserted my card details it stated that authentication failed
and therefore the purchase didn't go through... YET I immediately
received an email stating my card has been ...
I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through... YET ...
Like a lot of people I have an old account with a differenct country
then I really live in, and I cant change it without creditcard.I
searched the forum and found that you have to fill in a form. But as
reply I got a message that I have to search pos...
Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard. I searched the forum and found that you have to fill in a form. B...
Hello, So as much as I love Spotify, I simply have to delete my Facebook
(at least for awhile). I know I registered with Spotify long before the
deadline, but I believe I linked the accounts and now I can't unlink
them - is there anything I can do? T...
Hello, So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts...