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Playlists are suddenly gone and spotify tells me im using a free account.

Suddenly spotify tells me i have an free account and all my playlists are gone. When i check my account history it says i never had an premium account. This was the first month i am using spotify premium and i did realy like it.I buyed myself an gift...

Newbie

Suddenly spotify tells me i have an free account and all my playlists are gone.   When i check my account history it says i never had an premium account.   This was the first month i am...

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My reedem card won't work

Hi I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it. am i doing it wrong, or the card i got from the store is invalid?

Gig Goer

Hi   I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it.     am i doing it wrong, or the card i got from the store is invalid?

hatsjer

Gig Goer

656 Views

1 replies

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ipad and mobile

Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!

Newbie

Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!

Sam

Spotify

481 Views

1 replies

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Spotify Starred Playlist Sorting

Hey Guys, For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). They get thrown in somewhere randomly, ( it syncs the number ...

Casual Listener

Hey Guys,   For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). T...

wtfzdotnet

Casual Listener

613 Views

1 replies

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Product not available!

I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable!

Casual Listener

I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable! 

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Spotify Support – Always This Bad?

Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me within 2-3 days and heard – nothing. This set a pa...

Casual Listener

Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me...

rejuwi

Casual Listener

493 Views

2 replies

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payment done

dear friends of SPOTIF,my payment has been debited in my bank account for my premium subscription but not possible to enter.could you help please?

Newbie

dear friends of SPOTIF, my payment has been debited in my bank account for my premium subscription but not possible to enter. could you help please?

meahtenoha

Spotify

597 Views

1 replies

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Spotify Keeps Crashing After I login

Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completely installed Spotify, then redownloaded and reinstalled i...

Casual Listener

Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completel...

579 Views

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I need a spotify acct to log into my WD Live - but already use FB

It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device. What do I do to resolve this?

Casual Listener

It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device.   What do I...

442 Views

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Spotify is charging me for an account that doesn't exist

I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, another from Spotify for $4.99 is showing up on the s...

Newbie

I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, an...

737 Views

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Bought tracks won't download propperly

I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still downloading. I have also checked the size of the dow...

Newbie

I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still d...

526 Views

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I've been charged yet the purchase failed

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through... YET I immediately received an email stating my card has been ...

Newbie

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through...  YET ...

David

Spotify Legend

476 Views

1 replies

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Solved!! change country

Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard.I searched the forum and found that you have to fill in a form. But as reply I got a message that I have to search pos...

Casual Listener

Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard. I searched the forum and found that you have to fill in a form. B...

Dashinator

Casual Listener

1573 Views

7 replies

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Can't unlink Spotify account from Facebook - registered before accounts were permanently linked

Hello, So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts and now I can't unlink them - is there anything I can do? T...

Visitor

Hello,   So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts...

meahtenoha

Spotify

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Solved!! Can't log in??? Need to accept end user agreement

Ok so trying to log into spotify and i'm faced with this, It says; Click to read the updated spotify end user agreementTo proceed you must accept the new agreement But loading is overlayed over this text, Left for 2 hours while I sorted the garden an...

Newbie

Ok so trying to log into spotify and i'm faced with this,   It says;   Click to read the updated spotify end user agreement To proceed you must accept the new agreement   But lo...

Stecla

Newbie

6464 Views

13 replies

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can't set up account

got email with user name. click on link and can't connect

Newbie

got email with user name. click on link and can't connect

Stupify

Community Legend

483 Views

1 replies

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Some Error Code 410?

Hey Spotify. I made this account because I can't log into my other account. It says I log in and all but says it is incorrect after I log in so I would be offline and no actions can be made. My original account email is [email protected]. Please hel...

Casual Listener

Hey Spotify. I made this account because I can't log into my other account. It says I log in and all but says it is incorrect after I log in so I would be offline and no actions can be made. My origi...

BlahBlahBlah

Casual Listener

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5 replies

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how to NOT sync ipod to spotify without re activating sync in Itunes

Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod

Casual Listener

Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod

491 Views

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Solved!! bought coupon for unlimited/premium but can't download iphone app

Hi, I bought a coupon from Sweden that gives me 1 month premium or 2 months unlimited. I would like to choose premium so that I can use Spotify on my iphone. However, my credit card on appstore is from a country where Spotify has not been launched, s...

Casual Listener

Hi, I bought a coupon from Sweden that gives me 1 month premium or 2 months unlimited. I would like to choose premium so that I can use Spotify on my iphone. However, my credit card on appstore is fr...

zhuki

Regular

1713 Views

6 replies

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I have been downgraded without my consent.

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of notification. No money has been drawn the last mon...

Newbie

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of...

David

Spotify Legend

524 Views

1 replies

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