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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780714 Views

18 replies

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Moved to the US

Hi there,I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while.Sudipto

Regular

Hi there, I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while. Sudipto

378 Views

0 replies

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Trying to delete my account, spotify not helping

I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If you have a question about Spotify then your first ...

Visitor

I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If...

325 Views

0 replies

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Cannot connect with Facebook

Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong.We're working on getting this fixed as soon as we can.Go BackFacebook © 2011 · Help

Casual Listener

Hello,   When I try to connect with my Facebook account I get the following message from the Facebook popup:   Sorry, something went wrong. We're working on getting this fixed as soon ...

515 Views

0 replies

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Wrong artist on album Wilderness by Tony Williams

Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this is the best place to let Spotify know. Let me know if there i...

Newbie

Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso.   Not sure if this i...

283 Views

0 replies

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Spotify Is Unable To Withdraw Funds...

Hi there,since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no problems with it. I signed up for Spotify Premium ages ...

Music Fan

Hi there, since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no pr...

humphreym

Music Fan

1037 Views

6 replies

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Offline tracks

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I really, ...

Regular

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...

lindacth

Regular

549 Views

3 replies

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Playlists are suddenly gone and spotify tells me im using a free account.

Suddenly spotify tells me i have an free account and all my playlists are gone. When i check my account history it says i never had an premium account. This was the first month i am using spotify premium and i did realy like it.I buyed myself an gift...

Newbie

Suddenly spotify tells me i have an free account and all my playlists are gone.   When i check my account history it says i never had an premium account.   This was the first month i am...

255 Views

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My reedem card won't work

Hi I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it. am i doing it wrong, or the card i got from the store is invalid?

Gig Goer

Hi   I have bought a gift card at 7-elleven, and when i try to reddem it, it won't accept it.     am i doing it wrong, or the card i got from the store is invalid?

hatsjer

Gig Goer

531 Views

1 replies

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ipad and mobile

Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!

Newbie

Why cant i use my spotify on ipad and mobile? i am a premium member, i had it untill my creditcard was stolen , but now i have registred a new one , and then nothing works. Please help!!

Sam

Spotify

385 Views

1 replies

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Spotify Starred Playlist Sorting

Hey Guys, For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). They get thrown in somewhere randomly, ( it syncs the number ...

Casual Listener

Hey Guys,   For some reason my starred list is being synchronized perfectly fine with one exception, the songs are not in the order of date which i added them on my android ( galaxy nexus ). T...

wtfzdotnet

Casual Listener

484 Views

1 replies

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Product not available!

I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable!

Casual Listener

I am trying to reactivate my premium account after I ran out of cash on my card, but is says the product is unavailable! 

343 Views

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Spotify Support – Always This Bad?

Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me within 2-3 days and heard – nothing. This set a pa...

Casual Listener

Alright, so I had a problem with downloads that neither the FAQ nor the forum could solve. I thus contacted Spotify's official support, got an automated reply that they would strive to get back to me...

rejuwi

Casual Listener

403 Views

2 replies

0 likes

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payment done

dear friends of SPOTIF,my payment has been debited in my bank account for my premium subscription but not possible to enter.could you help please?

Newbie

dear friends of SPOTIF, my payment has been debited in my bank account for my premium subscription but not possible to enter. could you help please?

meahtenoha

Spotify

491 Views

1 replies

0 likes

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Spotify Keeps Crashing After I login

Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completely installed Spotify, then redownloaded and reinstalled i...

Casual Listener

Hi. Spotify has worked brilliantly for me since I got it in August of 2011. However, today Spotify went down and I got the notorious Failed Loading Skin error. I listened to others and completel...

525 Views

0 replies

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I need a spotify acct to log into my WD Live - but already use FB

It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device. What do I do to resolve this?

Casual Listener

It will not let me create a new account because I already have an account of course, and it is tied to Facebook login. But I cannot use my Facebook login on the new WD Live device.   What do I...

373 Views

0 replies

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Spotify is charging me for an account that doesn't exist

I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, another from Spotify for $4.99 is showing up on the s...

Newbie

I emailed this complaint to support on Monday, but have gotten no response. I have two Spotify Premium accounts, one for myself and one for my son. In addition to the two monthly charges of $9.99, an...

659 Views

0 replies

1 likes

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Bought tracks won't download propperly

I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still downloading. I have also checked the size of the dow...

Newbie

I have bought a few tracks, but they won't download propperly. In the download section it says the tracks are downloading, and I have quite a fast internet line, and after 1-2 hours, they are still d...

447 Views

0 replies

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I've been charged yet the purchase failed

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through... YET I immediately received an email stating my card has been ...

Newbie

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through...  YET ...

David

Spotify Legend

366 Views

1 replies

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Solved!! change country

Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard.I searched the forum and found that you have to fill in a form. But as reply I got a message that I have to search pos...

Casual Listener

Like a lot of people I have an old account with a differenct country then I really live in, and I cant change it without creditcard. I searched the forum and found that you have to fill in a form. B...

Dashinator

Casual Listener

1310 Views

7 replies

0 likes

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Can't unlink Spotify account from Facebook - registered before accounts were permanently linked

Hello, So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts and now I can't unlink them - is there anything I can do? T...

Visitor

Hello,   So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts...

meahtenoha

Spotify

1408 Views

2 replies

0 likes

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