no premium on my iPhone
Hi, i've just taken the premium account but it doesn't work on my iphone.does it take time to actualize ?tks for your answer.
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Start a topicHi, i've just taken the premium account but it doesn't work on my iphone.does it take time to actualize ?tks for your answer.
Newbie
Hi, i've just taken the premium account but it doesn't work on my iphone. does it take time to actualize ? tks for your answer.
Richard
Community Legend
449 Views
1 replies
0 likes
I have set up a monthly account and have downloaded some music but some it won't let me saying my credit card account has to be in English - well it is. Any ideas?
Regular
I have set up a monthly account and have downloaded some music but some it won't let me saying my credit card account has to be in English - well it is. Any ideas?
Richard
Community Legend
995 Views
1 replies
0 likes
Hello!I Updated my Spotify Unlimited to Premium 5 days ago. Got charged, but still got Spotify Unlimited...
Newbie
Hello! I Updated my Spotify Unlimited to Premium 5 days ago. Got charged, but still got Spotify Unlimited...
Richard
Community Legend
2184 Views
29 replies
0 likes
It is the THIRD time it has happened these week and I am quite annoyed. I get a message in my phone when I open Spotify stating that I have accounts on more than three devices (which by the way I DO NOT have) and asks me to resart Sopyify. When I res...
Newbie
It is the THIRD time it has happened these week and I am quite annoyed. I get a message in my phone when I open Spotify stating that I have accounts on more than three devices (which by the way I DO ...
Richard
Community Legend
445 Views
1 replies
0 likes
Hi there, started my spotify experience about 2-3 days ago, and here are all my probs, maybe there are some ideas what to do... The situation:Mobile device is a SAMSUNG Galaxy S2 with fresh andoid 4.0.3.Only Linux at home, so I installed the Spotify ...
Newbie
Hi there, started my spotify experience about 2-3 days ago, and here are all my probs, maybe there are some ideas what to do... The situation: Mobile device is a SAMSUNG Galaxy S2 ...
Stupify
Community Legend
697 Views
1 replies
0 likes
Howdy. Help would be appreciated. I've had Spotify for yonks. But I stopped using it when the "you can only listen five times" rule came in because my playlists became pretty pointless. Then I created a new Spotify account when the facebook deal came...
Casual Listener
Howdy. Help would be appreciated. I've had Spotify for yonks. But I stopped using it when the "you can only listen five times" rule came in because my playlists became pretty pointless. &nb...
875 Views
0 replies
0 likes
Hello,there. I've bought the Spotify Membership to avoid advertisment but there are still adverts in spotify... What should I do ?
Visitor
Hello,there. I've bought the Spotify Membership to avoid advertisment but there are still adverts in spotify... What should I do ?
401 Views
0 replies
1 likes
Hi All, I just upgraded to premium as I want to play music in multiple locations (off my linux machine connected to speakers in the bathroom and off my windows desktop for music in my office). I'm sure this was possible with a premium subscription bu...
Casual Listener
Hi All, I just upgraded to premium as I want to play music in multiple locations (off my linux machine connected to speakers in the bathroom and off my windows desktop for music in my office...
matmbl
Casual Listener
888 Views
3 replies
0 likes
My playlist was called slow Can you help?
Ok, I think I'm doing something stupid here. I signed up to Spotify Premium on one laptop. When I go to use it on my other laptop (this one), it's only showing that I have a free account + my playlist subscriptions haven't been updated. When I opened...
Casual Listener
Ok, I think I'm doing something stupid here. I signed up to Spotify Premium on one laptop. When I go to use it on my other laptop (this one), it's only showing that I have a free account + m...
villaz_1989
Casual Listener
770 Views
3 replies
0 likes
I want to deactivate my Facebook account, but continue using spotify. Is this possible? I deactivated my Fb this morning, but when i logged into Spotify it automatically reactivated it.Please can someone help me. How do i disconnect the two?
Casual Listener
I want to deactivate my Facebook account, but continue using spotify. Is this possible? I deactivated my Fb this morning, but when i logged into Spotify it automatically reactivated it. Ple...
Stupify
Community Legend
722 Views
3 replies
0 likes
I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says"Sorry, wrong password" I have logged in and out multiple times, used several browsers and still does not work. please help
Casual Listener
I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says "Sorry, wrong password" I have logged in and out multiple times, used sever...
imlivinginthe80
Casual Listener
1178 Views
6 replies
0 likes
Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back.. How do I do?Thank you thank you!!/Anja
Newbie
Know what to do? Someone I know connected the wrong facebookaccount to my spotify, and now I cant change it back.. How do I do? Thank you thank you!! /Anja
300 Views
0 replies
0 likes
I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?thanks
Newbie
I jeep on having problems with spotify...now i cannot listen to the songs in the offline mode and i'm paying 10€ each month to have spotify premium...is there any other music support i can switch to?...
420 Views
0 replies
0 likes
Hi there,I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while.Sudipto
Regular
Hi there, I moved from the UK to the US and have been unable to log into my acount ever since. How do I gain access to my spotify from the US. I was just visiting the UK for a short while. Sudipto
451 Views
0 replies
0 likes
I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If you have a question about Spotify then your first ...
Visitor
I came to the community forum to look for help permanently deleting my account, and found posts from a moderator saying to contact spotify support. I did so and received an automated email saying "If...
384 Views
0 replies
0 likes
Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong.We're working on getting this fixed as soon as we can.Go BackFacebook © 2011 · Help
Casual Listener
Hello, When I try to connect with my Facebook account I get the following message from the Facebook popup: Sorry, something went wrong. We're working on getting this fixed as soon ...
586 Views
0 replies
0 likes
Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this is the best place to let Spotify know. Let me know if there i...
Newbie
Just heard a track on the Wilderness album by Tony WIlliams streaming online from KCSM Jazz 91. The album is on Spotifiy but with the incorrect artist name of Tony Alonso. Not sure if this i...
342 Views
0 replies
0 likes
Hi there,since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no problems with it. I signed up for Spotify Premium ages ...
Music Fan
Hi there, since yesterday I have been getting the message 'Spotify is unable to withdrawn funds due to a bank error' every time I log into Spotify. I checked my credit card and there have been no pr...
humphreym
Music Fan
1300 Views
6 replies
0 likes
When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I really, ...
Regular
When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...
lindacth
Regular
713 Views
3 replies
0 likes