Archived content

I have been downgraded without my consent.

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of notification. No money has been drawn the last mon...

Error Code: 410

Recently my account hasn't been lettingme log on..I spent money on Spotify Unlimited and it will not let me log in to it anymore.I have no idea why, and It's starting to upset me a little.My original email is jujubeez36@yahoo.com.It keeps saying I ha...

Track in playlist behaves strangely

I imported a track to a playlist on Spotify. Later, I was playing from the same playlist that didn't have the track imported. For some reason the track does appear as "playable", but it's a different track, and it's been replaced with a different nam...

Can't stream anything after paying for spotify

I purchased spotify unlimited and tried to start listening to songs but it keeps saying you need spotify premium so now I'm annoyed after paying 4.99 for what seemed like a really good app can anyone help or have I been ripped off x

what the hell

So i paid for full month subscription a while ago. Now i cant use spotify premium on my phone/computer and in my account it says "you havent set up any subscriptions" and theres no receipts or anything. Nice goings spotify.

DELETE MY ACCOUNT.

I followed the stupid instructions in previous posts that say to use the Contact form to delete my account, which sent me an email saying to "check the community page" Stop sending me in circles, just completely delete my account please or tell me cl...

No service

Have just joined spotify on unlimited service but it will not let me play any songs, apparently the streaming is only available to premium subscribers! I have tried re logging in, I have uninstalled and reinstalled the app, but still nothing works. N...

Playlists all disappeared. :(

Hello! I'm sorry to be the billionth person with this problem, but all my playlists seem to have disappeared from my account, and am curious to know how to retrieve them. I read the post on missing playlists, but the solutions there didn't seem to he...

DELETING AN ACCOUNT ASSOCIATED WITH FACEBOOK!

HELP! I want my account deleted! I can't seem to find a way to do this!

Spotify Premium code help

I redeemed a code for a month's worth of Spotify Premium to my account, yet my subscription status is still only spotify free. The code is now invalid, and I'm sure I applied it to the correct account. Any help would be greatly appreciated.

sorry, plz delete

My playlists got lost after hacked and removed, can someone help me restore ?

Hi! After my account got hacked my playlist dissapeared becuase of the hacker that deleted them. Now I am in control again of the account. I have seen that people got help restoring them, can you help me aswell ?

I charge my credit card and the payment wasn't proceed

Because of the changeing number on my card I loose all my playlists....Now I've change the card informations and I want my premium back together with all the music folders....Hope u can help me....

Paying For Premium, Only Getting Free Service

I've been a premium subscriber for a while and today, my account reverted to the Free service, despite the fact that I was billed via my bank account two days ago. Under my subscription page it says I am not subscribed to premium and there is no paym...

Lost my old username in community?

I'm pretty sure I recently logged in to the forum and registered with the same username I use in Spotify itself, but when I logged in today, I was asked to select a new username. Again. The username I initially selected was "carestad". Hope you can c...

Premium suspended?

Hi, I was helping my friend out making a Spotify account a few days ago, so I started by making a account and adding Premium to it and it worked great, using Spotify his phone and everything the first time.But the next time he logged in on his phone ...

Why is spotify different by country?

Hi have a premium subscription which i signed up from Paris, France, but I am now travelling in the US for a few months and want to use my spotify account. I can connect to my account but the functionalities are horrible. I can no longer use the "wha...

Account hacked

Email + password changed. Logged in through facebook. Please advise

DELETE ACCOUNT

I've emailed Spotify to delete my account but I only got an automated response back telling me to look at the Community postings. SPOTIFY, PLEASE DELETE MY ACCOUNT! Thanks.