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Hi,I couldn't find it on google so I came here with my question which
is, Where can I see all of the devices that are logged in on my account,
if atleast there is such a thing because I can't find it.Thanks
Hello,I purchased a premium account from my desktop mac, and it works on
the desktop and on my iPhone. However when I log into spotify on my
macbook, it still says I am using the free account. I've tried logging
out and logging back in again and even...
Hello, I purchased a premium account from my desktop mac, and it works on the desktop and on my iPhone. However when I log into spotify on my macbook, it still says I am using the free account. I've...
I upgraded and restarted Spotify and noticed a song missing from a
playlist - This Head I Hold by Electric Guest. It no longer shows up in
search either. I don't understand why it would have appeared as not
available only after upgrade. I really like...
I upgraded and restarted Spotify and noticed a song missing from a playlist - This Head I Hold by Electric Guest. It no longer shows up in search either. I don't understand why it would have appeared...
Dear Spotify Team,it's been a week now and I have yet to receive an
answer from the German customer support. Since the German support
doesn't work (does it really exist?) , I figured I'll give it one last
try, but I am starting to run low on patience...
Dear Spotify Team, it's been a week now and I have yet to receive an answer from the German customer support. Since the German support doesn't work (does it really exist?) , I figured I'll give it o...
The situation is as stated above. I've been a premium user since January
2012. My netbank says the last payment went through on march 18, but
spotify still wants me to upgrade. At the same time all my playlists has
disappeared. My mobile still has pr...
The situation is as stated above. I've been a premium user since January 2012. My netbank says the last payment went through on march 18, but spotify still wants me to upgrade. At the same time all m...
When I view my friends list in spotify I see my own friends from
Facebook as well as a bunch of random people I don't know.Interestingly
my real facebook friends are allways displayed on the top of the list.
After my facebook friends I can see names ...
When I view my friends list in spotify I see my own friends from Facebook as well as a bunch of random people I don't know. Interestingly my real facebook friends are allways displayed on the ...
Hello, i've just registered to Spotify a few days ago via Facebook
because it became finally available to my country, Germany. The first
two or three days I could use it like I wanted: Streaming music in
Windows, Linux and Windows Phone 7 and make it...
Hello, i've just registered to Spotify a few days ago via Facebook because it became finally available to my country, Germany. The first two or three days I could use it like I wanted: Strea...
Hello, I contantly get the message that my Spotify account can only be
shared with 3 devices and lose my synchronised playlists which then take
forever to download again. This is more frustrating when I am out and
about and loose all my downloaded mu...
Hello, I contantly get the message that my Spotify account can only be shared with 3 devices and lose my synchronised playlists which then take forever to download again. This is more frustr...
Okay, seriously. I've emailed, I've posted replies on threads here, and
no one has helped me. Mysteriously, all of my playlists and payment
information has been transfered over to my ex girlfriends facebook
account when she logged in. My facebook is ...
Okay, seriously. I've emailed, I've posted replies on threads here, and no one has helped me. Mysteriously, all of my playlists and payment information has been transfered over to my ex girlfriends f...
you say you can listen to your tracks offline ie on a train or plane.but
how is it possible to log onto spotify to gain access to the library
without an internet\wifi connection??
you say you can listen to your tracks offline ie on a train or plane.but how is it possible to log onto spotify to gain access to the library without an internet\wifi connection??
Dear Sir/Madam,About 48 hours ago I bought Spotify Premium with PayPal
and the payment is yet confirmed, but when I try to login with the
account on the website of Spotify it says that I am using Spotify Free
and that I can improve to Premium members...
Dear Sir/Madam, About 48 hours ago I bought Spotify Premium with PayPal and the payment is yet confirmed, but when I try to login with the account on the website of Spotify it says that I am using S...
I have a Spotify Premium Account, it's linked with my Facebook-Page. I
Also sync with my Android Mobile Device....But my Problem is: My
Girl-Friends wants to use her mobile device for streaming too, she also
would like to link the music she was liste...
I have a Spotify Premium Account, it's linked with my Facebook-Page. I Also sync with my Android Mobile Device.... But my Problem is: My Girl-Friends wants to use her mobile device for streaming too...
Hi, I'm trying to import a local playlist into a spotify playlist. I did
that and I used gracenote to update my songs tags (work like a charm!).
Unfortunately, songs stayed in local and I can't listen them on another
computer whereas they exist in sp...
Hi, I'm trying to import a local playlist into a spotify playlist. I did that and I used gracenote to update my songs tags (work like a charm!). Unfortunately, songs ...
I have a problem with a duplicate account created automaticly. This is
the case since feb 7. I filed 5 support calls since then but my problem
is still not solved. Got emails saying "we are working on it" and "Your
account is now fixed". Replying to ...
I have a problem with a duplicate account created automaticly. This is the case since feb 7. I filed 5 support calls since then but my problem is still not solved. Got emails saying "we are working o...
Hi, I try the 30 day free trial last month and cancelled my subscription
a couple weeks ago, well before the end of the trial, but was just
charged for 14 days. I would like to have this resolved immediately
because this was charged to my Paypal whic...
Hi, I try the 30 day free trial last month and cancelled my subscription a couple weeks ago, well before the end of the trial, but was just charged for 14 days. I would like to have this res...
Hi I would like to know why my account has been reset today. When I have
connected to Spotify today like everyday I have seen that my account had
been reset.I'm very angry because I had a list of 4700 songs and now I
have to do the list again...Thank...
Hi I would like to know why my account has been reset today. When I have connected to Spotify today like everyday I have seen that my account had been reset. I'm very angry because I had a list of 4...
I had to cancel my Mastercard, and was issued another card with a
different number. When I try to update my payment account, it keeps
declining the card. My bank says it's because Mastercard requires a
minimum $1.00 validation amount, and Spotify is ...
I had to cancel my Mastercard, and was issued another card with a different number. When I try to update my payment account, it keeps declining the card. My bank says it's because Masterc...
On Feb 26, unable to access my account ... I submitted this ticket:My
Spotify was working on my iPhone, however I recently went to open the
app and was asked to login again. I did so usingthe facebook account
that I have on my laptop. Once logged in,...
On Feb 26, unable to access my account ... I submitted this ticket: My Spotify was working on my iPhone, however I recently went to open the app and was asked to login again. I did so usingthe faceb...
Sorry for my ignorance but when im syncing albums is the music being
stored on the sd card? Do i need a bigger memory if im going to be
syncing loads of tracks
Sorry for my ignorance but when im syncing albums is the music being stored on the sd card? Do i need a bigger memory if im going to be syncing loads of tracks