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Hi, i was ust trying to upgrade to a premium account by using paypal or creditcard. Both payments were rejected. But they should be both fine. Never had any problems. Thanks Nils
Hi, i was ust trying to upgrade to a premium account by using paypal or creditcard. Both payments were rejected. But they should be both fine. Never had any problems.  ...
Casual Listener
472 Views
2 replies
0 likes
Have un and re-installed as per instructions, still can't use it. Bit gutted as this is the first month I've PAID to use Spotify but not actually getting anything for the money! Any advice? Have emailed support but thought would try here in the meant...
Have un and re-installed as per instructions, still can't use it. Bit gutted as this is the first month I've PAID to use Spotify but not actually getting anything for the money! Any advice? ...
Casual Listener
641 Views
3 replies
0 likes
hello, i am using spotify premium with ipad, iphone and mac client. ist it possible to sync with another iphone to have just local files on this phone (offline spotify mode)? Or another ipod for example. With local files i dont mean files i already h...
hello, i am using spotify premium with ipad, iphone and mac client. ist it possible to sync with another iphone to have just local files on this phone (offline spotify mode)? Or another ipod...
Regular
2903 Views
3 replies
0 likes
HI I downloaded the free Spotify while I was studying abroud in the Netherlands, but now I have moved back to the USA and I can't use the free Spotify anymore. Can I change my country without upgrading? Please help. Thanks, Harrison
HI I downloaded the free Spotify while I was studying abroud in the Netherlands, but now I have moved back to the USA and I can't use the free Spotify anymore. Can I change my country withou...
Roadie
684 Views
1 replies
0 likes
I recently starred tracks on my mac during a private session, now they do not appear in my starred playlist on my phone. Is this normal? Or have a found a bug?
I recently starred tracks on my mac during a private session, now they do not appear in my starred playlist on my phone. Is this normal? Or have a found a bug?
415 Views
0 replies
0 likes
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It very anoying when you pay money for this but it doesn´...
I have upgrade my account from unlimited to premium but when im logging in on my computer and mobile it says that i still have unlimited. I have mailed the support but got no answer from them. It ver...
Casual Listener
920 Views
5 replies
0 likes
....when i've been charged immediately for my upgrade from Unlimited to Premium but it still doesn't show that i've got Premium, can't play on my mobile or play off-line tracks. Filled in the form as requested and had a response telling me i have Pre...
....when i've been charged immediately for my upgrade from Unlimited to Premium but it still doesn't show that i've got Premium, can't play on my mobile or play off-line tracks. Filled in the f...
Spotify
817 Views
6 replies
0 likes
Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct. I am unable to upgrade my account.
Got a new card recently, but forgot to update my payment info, now when i try and resubscribe for premium it says that I've used the wrong password even though I know that its correct. I am una...
Spotify
472 Views
1 replies
0 likes
So I signed up for spotify 30 day free trial and I cancelled my subscription on the last day. A few days later, I come back and checked the reciepts and I have apparently payed for a 1 month premium plan without my knowledge. When I call my bank, the...
So I signed up for spotify 30 day free trial and I cancelled my subscription on the last day. A few days later, I come back and checked the reciepts and I have apparently payed for a 1 month premium ...
Spotify
486 Views
1 replies
0 likes
I added a few month ago some titles to my playlists, but they seem to have disappeared. I can't find them any longer on spotify. Examples : The Organ and Alfa Rococo ("Chasser le meilleur") Thanks
I added a few month ago some titles to my playlists, but they seem to have disappeared. I can't find them any longer on spotify. Examples : The Organ and Alfa Rococo ("Chasser le meill...
284 Views
0 replies
0 likes
My radio repeats every song in consecutive fashion. I have to click the next button to progress the radio into a new song. Can anyone help me fix this?
My radio repeats every song in consecutive fashion. I have to click the next button to progress the radio into a new song. Can anyone help me fix this?
Not applicable
456 Views
1 replies
0 likes
Hi, despite my payment by paypal for Unlimited I get always advertises. Why? regards Mariana mariana@hohenesch82.de
Hi, despite my payment by paypal for Unlimited I get always advertises. Why? regards Mariana mariana@hohenesch82.de
Not applicable
378 Views
1 replies
0 likes
Hi, I was listening to spotify this morning and decided to click on a playlist that came up in my facebook news feed. The playlist started playing, but it asked me to log in. I exed out thinking it would show up in my activity would show on my facebo...
Hi, I was listening to spotify this morning and decided to click on a playlist that came up in my facebook news feed. The playlist started playing, but it asked me to log in. I exed out thin...
Not applicable
489 Views
1 replies
0 likes
My premium account has been missing for 2 weeks now. This is the third time that I have written here and I have filled out 2 contact forms. I have not heard back yet about my account. I am paying for a service that I am not able to use, and will be p...
My premium account has been missing for 2 weeks now. This is the third time that I have written here and I have filled out 2 contact forms. I have not heard back yet about my account. &nb...
Regular
1448 Views
5 replies
1 likes
I'm a Spotify Premium subscriber, and I've been living outside of my profile country (US) for the past weeks. I've noticed that Spotify is able to play songs without any problem, and it is also able to share music on Facebook when I click the sharing...
I'm a Spotify Premium subscriber, and I've been living outside of my profile country (US) for the past weeks. I've noticed that Spotify is able to play songs without any problem, and it is also able ...
Casual Listener
736 Views
3 replies
0 likes
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
Casual Listener
904 Views
2 replies
0 likes
After completing the form to buy an ecard, I clicked continue but it says: Please select a payment provider. I can't see anywhere on the form to select a payment provider. Any help would be appreciated!
After completing the form to buy an ecard, I clicked continue but it says: Please select a payment provider. I can't see anywhere on the form to select a payment provider. ...
Spotify
891 Views
4 replies
0 likes
Is there a point to subscribing to playlists? They don't show up anywhere - you can't access them from the menu. I subscribed to a friend's playlist but it doesn't allow me to see that playlist when Spotify is reopened. I still have to search for the...
Is there a point to subscribing to playlists? They don't show up anywhere - you can't access them from the menu. I subscribed to a friend's playlist but it doesn't allow me to see that playlist when ...
Spotify
665 Views
1 replies
0 likes
I pay for spotify premium mainly because I don't have a phone with alot of memory nor do I want to buy a larger mini sd. I thought the reason why I was paying for premium is to be able to stream music on my phone. I have recommened and coverted frien...
I pay for spotify premium mainly because I don't have a phone with alot of memory nor do I want to buy a larger mini sd. I thought the reason why I was paying for premium is to be able to stream musi...
Spotify
570 Views
2 replies
0 likes
I would like to log in not using my facebook account. How can I do this?
I would like to log in not using my facebook account. How can I do this?
Not applicable
417 Views
1 replies
0 likes
