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Playlist issue

Spotify people, I reported my issue of disappearing playlists on 23/02/12, on 02/03/2012 you emailed me thanking me for my patience and saying you were running final checks and I should hear from you again within 24 hours. I haven't heard anything fr...

Casual Listener

Spotify people,   I reported my issue of disappearing playlists on 23/02/12, on 02/03/2012 you emailed me thanking me for my patience and saying you were running final checks and I should hear...

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Cancelación de suscripción

Buenos días , hoy he mirado el tiempo restante para finalizar el mes de prueba de spotify y he visto que quedan pocos dias. He ido a cancelar la suscripción y me pide la contraseña de la cuenta de spotify ( que es la misma que la del facebook porque ...

Newbie

Buenos días , hoy he mirado el tiempo restante para finalizar el mes de prueba de spotify y he visto que quedan pocos dias. He ido a cancelar la suscripción y me pide la contraseña de la cuenta de sp...

jvanderb

Roadie

832 Views

1 replies

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Cant enter my premium......

Hi. . Have some issues with my premium. All the playlists is gone and ive been downgraded to the regular. Cant enter my premium at all and no recipts at all in the log for payment. But I have payed and had it working at least a year. Dont find any su...

Newbie

Hi. . Have some issues with my premium. All the playlists is gone and ive been downgraded to the regular. Cant enter my premium at all and no recipts at all in the log for payment. But I have payed a...

Rorey

Spotify

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1 replies

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How do completly cancel my account?

Hi, After reviewing 7 different streaming providers I picked spotify. I thought I would sign up for spotify to have on my phone and I was looking to go premium but unfortunately spotify forces me to load the Facebook app which I don't want loaded bec...

Newbie

Hi, After reviewing 7 different streaming providers I picked spotify.  I thought I would sign up for spotify to have on my phone and I was looking to go premium but unfortunately spotify fo...

David

Spotify Legend

538 Views

1 replies

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renovar suscripción

Me suscribi con una tarjeta de seguridad virtual, que solo vale para esa vez y ahora no me pueden cobrar y yo tampoco puedo cambiar el numero de la tarjeta con el mismo usuario, creo que les falta ese detalle, pues hay gente que no quiere meter su ta...

Newbie

Me suscribi con una tarjeta de seguridad virtual, que solo vale para esa vez y ahora no me pueden cobrar y yo tampoco puedo cambiar el numero de la tarjeta con el mismo usuario, creo que les falta es...

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Didnt get my 30 days of premium account free of charge

Hi there, I was offered a 30 days free of charge suscription. I introduced my card as required, and it said that my 30 days started today. I tried to listen to a song but it didnt let me cause I already listened to it 5 times, it said that I had to u...

Casual Listener

Hi there,   I was offered a 30 days free of charge suscription. I introduced my card as required, and it said that my 30 days started today. I tried to listen to a song but it didnt let me cau...

jvanderb

Roadie

387 Views

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Service......? Spotify....? Don't go together

Problems with spotify al week, can't make a connection. I have been asking questions all week, just get a standard mail saying , we will be back wiyh you in 3 days, no way, don't like it at all Rienk

Newbie

Problems with spotify al week, can't make a connection. I have been asking questions all week, just get a standard mail saying , we will be back wiyh you in 3 days, no way, don't like it at all Rienk

382 Views

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Only 5 replays????

I have been a dedicated Spotify Premium user until recently (4 months ago) with over 1 year of Premium server (that's over 100 EUROS dedicated to spotify). This afternoon I log into spotify and notice there are many songs/tracks highlighted in Purple...

Casual Listener

I have been a dedicated Spotify Premium user until recently (4 months ago) with over 1 year of Premium server (that's over 100 EUROS dedicated to spotify).   This afternoon I log into spotify ...

mrfresh

Casual Listener

1439 Views

4 replies

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Can't change payment details?

I can't change my payment details.-People tell me, that I have to to click the bottom 'Change payment metode' on the page 'subscriptions', but that bottom is not on the page?Please help.

Casual Listener

I can't change my payment details. -People tell me, that I have to to click the bottom 'Change payment metode' on the page 'subscriptions', but that bottom is not on the page? Please help.

renegadeimp

Gig Goer

845 Views

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Change payment info?

I think it can be said that Spotify sucks at everything that isnt music related.

Newbie

I think it can be said that Spotify sucks at everything that isnt music related.

SaraThomsen

Casual Listener

578 Views

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What is 'offline' vs purchased music

Hello - I am trying to decide whether to get a paid for Spotify account. I don't understand the difference between 'offline' (syncing playlist for use offline) and paid for music that I can buy per tune on your free account. I understand that if I bu...

Casual Listener

Hello -   I am trying to decide whether to get a paid for Spotify account.   I don't understand the difference between 'offline' (syncing playlist for use offline) and paid for music th...

mrfresh

Casual Listener

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logging into spotify on Iphone

I log into spotify.com using my facebook details and recently purchased a subscription for premium spotify. I cannot log into my iphone spotify app with my facebook details and resetting spotify password doesnt generate email?Can someone help?

Newbie

I log into spotify.com using my facebook details and recently purchased a subscription for premium spotify. I cannot log into my iphone spotify app with my facebook details and resetting spotify pass...

jvanderb

Roadie

1391 Views

1 replies

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account

Trying to cancel account , won't accept facebook password , even after I changed it.

Casual Listener

Trying to cancel account , won't accept facebook password , even after I changed it.

meahtenoha

Spotify

518 Views

1 replies

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How to 'kill' my Spotify account

I want to end/terminate/kill one of the two Spotify accounts I have at the moment.How to do this?

Newbie

I want to end/terminate/kill one of the two Spotify accounts I have at the moment. How to do this?

David

Spotify Legend

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Premium account back to free, playlists & credits gone

Hi, i am a bit lost here. I am suddenly kicked back to the free version while i paid and use the premium version for 4 months now without a problem. All playlists & deownload credits are gone, both when i log in with facebook or mu spotify credential...

Casual Listener

Hi,   i am a bit lost here. I am suddenly kicked back to the free version while i paid and use the premium version for 4 months now without a problem. All playlists & deownload credits are...

LansenWalraet

Casual Listener

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Kicked out of my premium subscription.... what is going on??

Hi, I am suddenly (last saturday I think) kicked back to the free version while i paid and use the premium version for over a year now without a problem. All my playlists are gone, both when i log in with facebook or mu spotify credentials. Please he...

Newbie

Hi,   I am suddenly (last saturday I think) kicked back to the free version while i paid and use the premium version for over a year now without a problem. All my playlists are gone, both when...

meahtenoha

Spotify

462 Views

1 replies

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BILLED TWICE FOR MY SPOTIFY SUBSCRIPTION AND NO ONE IS TRYING TO RESOLVE!

I've been billed twice for my Premium Subscription this Month after SPotify Failed to recognise that I had a Premium subscription. It just randomly decided one day that I had a free account.Coincidnetally my Credit Cards had Expired but I forgot I ha...

Newbie

I've been billed twice for my Premium Subscription this Month after SPotify Failed to recognise that I had a Premium subscription. It just randomly decided one day that I had a free account. Coincid...

Sam

Spotify

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HELP!

Is there a help phone number? I am trying to add a new credit card but it is declining and I don't know why

Casual Listener

Is there a help  phone number?  I am trying to add a new credit card but it is declining and I don't know why

jvanderb

Roadie

415 Views

1 replies

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Billing

How do I check my balance? 

Casual Listener

How do I check my balance? 

jvanderb

Roadie

4011 Views

3 replies

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Starred Playlist Missing - After Subscribe Error

Hey, I've recently had the card used to pay for spotify stolen (about a day before the payment was set to come out actually!) As such, the payment was not received and I was defaulted to a free spotify account. This is fine, as i've resubscribed back...

Visitor

Hey,    I've recently had the card used to pay for spotify stolen (about a day before the payment was set to come out actually!) As such, the payment was not received and I was defaulted ...

user-removed

Not applicable

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