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Lost premium and playlists

I bought premium on feb 18 and have now lost it, my playlists are also gone. I received this email yesterday: Hello xxxxxx xxxxxxWelcome to your free 48-hour trial of Spotify Premium.Sure, 48 hours is enough time to fall in love with Spotify Premium....

Regular

I bought premium on feb 18 and have now lost it, my playlists are also gone.   I received this email yesterday:   Hello xxxxxx xxxxxx Welcome to your free 48-hour trial of Spotify Pr...

Sam

Spotify

1106 Views

7 replies

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ADs on Premium?

I just took advantage of the Premium 30 day trial and within 5 minutes, an ad! Is this what I signed up for?

Newbie

I just took advantage of the Premium 30 day trial and within 5 minutes, an ad!  Is this what I signed up for?

johnvasko

Casual Listener

897 Views

5 replies

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Spotify Unlimited gone

Hi!For about 2 weeks ago my Spotify Unlimited just disappeared. It happend when my friend wanted to login to his account. The wierd thing is that all my playlists are gone and it says i got Spotify Free but have a current subscription every month. On...

Visitor

Hi! For about 2 weeks ago my Spotify Unlimited just disappeared. It happend when my friend wanted to login to his account. The wierd thing is that all my playlists are gone and it says i got Spotify...

meahtenoha

Spotify

646 Views

1 replies

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Login with my facebook sends me to someone elses account!

So, my Spotify user is: flpgdt. My facebook page is: http://www.facebook.com/flpgdt But when I login the session that opens is actually: illobre_cels (who is not me!) I'm able to post songs in her wall and change this persons privacy settings... alth...

Newbie

So, my Spotify user is: flpgdt. My facebook page is: http://www.facebook.com/flpgdt   But when I login the session that opens is actually: illobre_cels (who is not me!) I'm able to post s...

Sam

Spotify

880 Views

2 replies

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Cancel subscription

Hi, I like to cancel my premium subscription. That is stop my payments to Spotify. I can't find it under my account. Those anyone knows where to look?

Newbie

Hi, I like to cancel my premium subscription. That is stop my payments to Spotify. I can't find it under my account. Those anyone knows where to look?

Sam

Spotify

434 Views

1 replies

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Offline Playlists Missing

I just purchased a new phone and my offline music was erased. Why??????

Visitor

I just purchased a new phone and my offline music was erased. Why??????

David

Spotify Legend

480 Views

1 replies

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Canceling Spotify can be a hassle

So I had been trying to cancel my premium account (as a facebook user) and it took me literally three days to get it to work. Anybody else have this problem? I'm mainly posting this in hopes that Spotify will fix the problem of the password verifcati...

Newbie

So I had been trying to cancel my premium account (as a facebook user) and it took me literally three days to get it to work. Anybody else have this problem? I'm mainly posting this in hopes that Spo...

staceeray

Casual Listener

1638 Views

7 replies

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Spotify Premium will not let me cancel!!!

I literally just signed up for Spotify Premium, but with the 30 day free trial. I've played around with it and it is not what I thought it was going to be.I go to cancel it, it asks me to put in my Spotify password. Incorrect.I log out of the system,...

Casual Listener

I literally just signed up for Spotify Premium, but with the 30 day free trial. I've played around with it and it is not what I thought it was going to be. I go to cancel it, it asks me to put in my...

staceeray

Casual Listener

910 Views

2 replies

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What happened to support for premium customers?

My friend has emailed Spotify on 2/29/2012 still yet to get an email from Spotify what the heck is up. Pretty sad and embarassing if you ask me... is it because... your TOP PRIORITY CUSTOMERS COME FIRST? that have Facebook issues? or Dupilicate accou...

Roadie

My friend has emailed Spotify on 2/29/2012 still yet to get an email from Spotify what the heck is up. Pretty sad and embarassing if you ask me... is it because... your TOP PRIORITY CUSTOMERS COME FI...

jayy

Roadie

1302 Views

10 replies

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help from admins please?

i tryed out spotify premium for free and my free trial ended sometime ago but i have not heard any commercials and my account still says spotify premium. can you please fix this problem because i do not want to get charged because i have no money and...

Regular

i tryed out spotify premium for free and my free trial ended sometime ago but i have not heard any commercials and my account still says spotify premium. can you please fix this problem because i do ...

jayy

Roadie

547 Views

2 replies

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Long term subscription

Hi guys, I am thinking about buying Spotify Premium, but I'm having 2 questions before I do. I live in the Netherlands so I dont really use PayPal, and I was wondering or I could also get a subscription who will transfer money from my bank account in...

Newbie

Hi guys,   I am thinking about buying Spotify Premium, but I'm having 2 questions before I do.   I live in the Netherlands so I dont really use PayPal, and I was wondering or I could al...

524 Views

0 replies

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premium user : playlist available offline : Bug (more than 3 computer... but not !)

Hello I'm a premium user and I use the possibility to have offline playlist for my iphone (use in the Tube, plane ...) I also use spotify on my macbook pro I've frequently the same bug : at any moment when I launch the spotify application on iphone, ...

Newbie

Hello  I'm a premium user and I use the possibility to have offline playlist for my iphone (use in the Tube, plane ...)  I also use spotify on my macbook pro   I've frequently the ...

435 Views

0 replies

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Name of MP3 download files

Hello Idea for improvment: The name of the downloaded files stored in Spotify-folder could include the name of artist and the album in addition to the name and the tracknumber.

Music Fan

Hello   Idea for improvment: The name of the downloaded files stored in Spotify-folder could include the name of artist and the album in addition to the name and the tracknumber.   &nbs...

624 Views

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Premium subscription requirement for mobile devices

Love you service as part of the free trial -- but $10/mo is steep for continued use on mobile devices after the trial. $5/mo (unlimited plan), even if it didn't include use in an offline mode or similar - e.g., streaming only - I'd be sold for years....

Newbie

Love you service as part of the free trial -- but $10/mo is steep for continued use on mobile devices after the trial.  $5/mo (unlimited plan), even if it didn't include use in an offline mode o...

426 Views

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too many devices to be in offline mode???

my account is saying i am using offline playlists on more than 3 devices, so i need to de activate one of the devices. How do i do this?? and how do i find out what the other devices are? because I don't know, as far as I know i have only used it on ...

Newbie

my account is saying i am using offline playlists on more than 3 devices, so i need to de activate one of the devices. How do i do this?? and how do i find out what the other devices are? because I d...

licenced

Community Legend

1031 Views

1 replies

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I can't listen to the tracks

HiI believe that no one knows how to fix this but since there is no real spotify support I need to give it a try.Any ways Im on a free account and I have listened to a track 5 time so it gets unavailable.But the thing is that it shod get unavailable ...

Newbie

Hi I believe that no one knows how to fix this but since there is no real spotify support I need to give it a try. Any ways Im on a free account and I have listened to a track 5 time so i...

597 Views

0 replies

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facebook on spotify

hei hei.When the facebook on spotify was new I used my spotify account on a friends computer,and now my spotify is connected whit his facebook accounthow can I change it over to my own?

Newbie

hei hei. When the facebook on spotify was new I used my spotify account on a friends computer, and now my spotify is connected whit his facebook account how can I change it over to my own?

meahtenoha

Spotify

669 Views

3 replies

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Playlists Gone

I am a Premium member and have been for a number of months. I have never had a non-Facebook Spotify account. I use Spotify on a laptop, Android devince, iPhone, and a MAC Pro desktop computer, but of course never at the same time. Today, March 3rd, d...

Visitor

I am a Premium member and have been for a number of months.  I have never had a non-Facebook Spotify account.  I use Spotify on a laptop, Android devince, iPhone, and a MAC Pro desktop comp...

478 Views

0 replies

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Offline playlists aren't there after I've synced them multiple times

I've followed all the guides, installed on phone and on SD card, I've unmounted the SD card and formatted the SD card, still unsync my offline playlists daily. I've resynced, reinstalled, redownloaded, cleared cached so many times that I've lost trac...

Regular

I've followed all the guides, installed on phone and on SD card, I've unmounted the SD card and formatted the SD card, still unsync my offline playlists daily.   I've resynced, reinstalled, re...

divinelyplaced

Regular

1507 Views

6 replies

1 likes

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Aggravated.

I have been waiting a week for a reply to this, and have recently found out more information. I had canceled my account 4 days before the deadline to cancel, and my bank account was still charged. I canceled because I couldn't afford to pay for the s...

Casual Listener

I have been waiting a week for a reply to this, and have recently found out more information. I had canceled my account 4 days before the deadline to cancel, and my bank account was still charged. I ...

mrjack11

Casual Listener

1315 Views

6 replies

1 likes

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  • 1 likes