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Wtf can I do?

Hi. I'm so pissed.. I subscripted on Spotify Premium Trail for 30 days, and they have taken 100 DKK, although it was a trail. Is it possible that I can get my money back, and they can cancel my subscription?I really can't afford it. -Casper.

Newbie

Hi.   I'm so pissed.. I subscripted on Spotify Premium Trail for 30 days, and they have taken 100 DKK, although it was a trail.   Is it possible that I can get my money back, and t...

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Quite a few problems with my account.

My email account with Windows Live and I need to change to my gmail account, how should I get in touch to do so? I didn't realise until I tried to change my password because my Spotify account was unlinked from my Facebook and couldn't log into my my...

Visitor

My email account with Windows Live and I need to change to my gmail account, how should I get in touch to do so? I didn't realise until I tried to change my password because my Spotify account was un...

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I have the money but spotify wont redraw it from my account and it stops me from listening to music

I have the money but spotify wont redraw it from my account and it stops me from listening to music,how do i solve this?I got a new creditcard and changed it in my account details but still no music?

Newbie

I have the money but spotify wont redraw it from my account and it stops me from listening to music, how do i solve this? I got a new creditcard and changed it in my account details but still no mu...

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Problems with my subscription

Last december i got a Spotify offer, so I could try Premium for 6 months for 6,99 Euros. This last Friday I got a message in Spotify, saying that my monthly subscription can't be renewed, so now I have the free subscription and if I want to get the P...

Newbie

Last december i got a Spotify offer, so I could try Premium for 6 months for 6,99 Euros. This last Friday I got a message in Spotify, saying that my monthly subscription can't be renewed, so now I ha...

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Facebook login / regular login, issue. Playlists gone.

Hello, today my account suddenly wanted to start logging in with my facebook credentials. After doing so, my first login a request appeared...Are you '' old user name '' and I didnt finish the setup, and pressed continue to spotify, now I cant seem t...

Newbie

Hello, today my account suddenly wanted to start logging in with my facebook credentials. After doing so, my first login a request appeared... Are you '' old user name '' and I didnt  finish ...

Mollylb

Newbie

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Song turns automatically.

on a couple songs it will turn to the next track by it self right in the middle of the song. anyone help? thanks

Newbie

on a couple songs it will turn to the next track by it self right in the middle of the song.  anyone help?  thanks

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PayPal

I'm new at spotify and want to take a premium account.I have no creditcard and just want to use my PayPal-account, but when I login on PayPal I have to give creditcard details. How can I solve this?

Casual Listener

I'm new at spotify and want to take a premium account. I have no creditcard and just want to use my PayPal-account, but when I login on PayPal I have to give creditcard details.   How can I s...

user-removed

Not applicable

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Solved!! Account split in to two.....

My username is kenla61 and my account has been split in to two. Can you please help me and associate my kenla61 account with my Facebook?

Visitor

My username is kenla61 and my account has been split in to two. Can you please help me and associate my kenla61 account with my  Facebook?

Richard

Community Legend

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Changing Password to the one generated specifically for Spotify

I had to go through the FB log in method and HAD to use my FB password, I do not like that. Now FB will generate a different PW for apps, which I have done for spotify. However spotify has me locked into my FB account login and will not allow any cha...

Casual Listener

I had to go through the FB log in method and HAD to use my FB password, I do not like that. Now FB will generate a different PW for apps, which I have done for spotify. However spotify has me lo...

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I have unlimited subscription keeps saying I am on "free".

I have an unlimited subscription but it keeps saying I am on "free". I tried looking under my account profile and can no longer see that I am paying for my subscriuption. Even though I am logged on I also can longer see my playlists. I tried to get a...

Visitor

I have an unlimited subscription but it keeps saying I am on "free". I tried looking under my account profile and can no longer see that I am paying for my subscriuption.    Even though I...

jbpico

Newbie

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Spotify and Facebook

Then that I have desactivated my facebook account definitly. This one was reactivated himself automatically (without my agreement) when I was connecting myself on Spotify. How can I do to connect me on Spotify without to connect me on my facebook acc...

Casual Listener

Then that I have desactivated my facebook account definitly. This one was reactivated himself automatically (without my agreement) when I was connecting myself on Spotify. How can I do to connect me ...

cagrella

Casual Listener

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Payment issue

I can't use my VISA-card to buy Premium. I guess it's because my card is issued in another country than the one I live in. Is there any ways around this?

Casual Listener

I can't use my VISA-card to buy Premium. I guess it's because my card is issued in another country than the one I live in. Is there any ways around this?

Richard

Community Legend

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Password

I did not get any password to my mail(old did not work) registerd in facebook i have change the mail now in facebook how can I get the password

Newbie

I did not get any password to my mail(old did not work) registerd in facebook i have change the mail now in facebook  how can I get the password

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Re: All starred songs gone, playlists gone, preferences reset...

Same thing hapopend to me too !! TELL ME there is a way to fix ths. PLEASEEEE I pay for the service too and I use it on my phone aswell. Pleaseee tell me this can be fixed

Casual Listener

Same  thing hapopend to me too !!  😞   TELL  ME  there  is a  way  to  fix ths. PLEASEEEE   I  pay  for the  service too and I use it...

Jude

Spotify Legend

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SPOTIFY ACCOUNT NOT SIGNING IN AS UNLIMITED JUST SINGING IN AS NORMAL

SPOTIFY ACCOUNT NOT SIGNING IN AS UNLIMITED JUST SINGING IN AS NORMAL, CORRECT PASSWORD IS BEING USED

Newbie

SPOTIFY ACCOUNT NOT SIGNING IN AS UNLIMITED JUST SINGING IN AS NORMAL, CORRECT PASSWORD IS BEING USED

user-removed

Not applicable

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new playlist

I have just logged back on to Spotify, after not having used it for over a year. I cannot find my old playlist & I cannot seem to create a new one? 'new playlist' is not listed

Newbie

I have just logged back on to Spotify, after not having used it for over a year.  I cannot find my old playlist & I cannot seem to create a new one?  'new playlist' is not listed 

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Automatically logged out, tried to sign in and got an invalid username and password error code

This also affected by sign in to Facebook. I used the reset password link from spotify.com, the email came back with a different username than I usually use. From here, I changed my password, signed back in to spotify with the username they now gave ...

Casual Listener

This also affected by sign in to Facebook.  I used the reset password link from spotify.com, the email came back with a different username than I usually use.  From here, I changed my passw...

user-removed

Not applicable

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New computer, login problems

I got a new computer today, and installed Spotify. I have always logged in to Spotify with my FB credentials, and it is telling me the username or password is incorrect. It's the correct e-mail for Facebook. I even changed my FB password to see if th...

Newbie

I got a new computer today, and installed Spotify. I have always logged in to Spotify with my FB credentials, and it is telling me the username or password is incorrect.   It's the correct e-m...

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