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Cannot Update Country. No German Bank Account.

Hi, I'm a military member living in Germany. Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed. I relented into just purchasing premium. Upon attempting to do so it continuously fa...

Newbie

Hi,   I'm a military member living in Germany.  Once i hit my 6 months of free unlimited use (with ads) I became frustrated as I have no choice in where I am stationed.  I relented...

Peter__

Community Legend

282 Views

1 replies

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deleting my account

Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage subscriptions or to change your subscription options.

Visitor

Hi, i would like to delete my account becouse i have one whit premium. i went over to that contact support and cant find anything about delete account, tried one and i get spammed by manage su...

Peter__

Community Legend

265 Views

1 replies

0 likes

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How to release an email account?

Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked anyways in Spotify ("...already in use"). How can I re...

Newbie

Hello I tried to create a Spotify account using my Hotmail as email and something went wrong, did not succeed. Then I did it with my Gmail account and it was OK. Now the Hotmail account is locked any...

Peter__

Community Legend

1266 Views

1 replies

0 likes

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Solved!! Vanilla prepaid gift card not working to purchase premium subscription. Help, please.

First post here, I just went out and bought a vanilla visa gift card because I do not have a bank account at the moment. I have activated it for online purchases. Everytime I try and buy a premium subscription it reads "Payment failed. Please make su...

Visitor

First post here, I just went out and bought a vanilla visa gift card because I do not have a bank account at the moment. I have activated it for online purchases. Everytime I try and buy a premium su...

bradmuise23

Newbie

29441 Views

5 replies

1 likes

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Iphone issue

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Casual Listener

I downloaded Premium through my computer, but even after signing out on my iphone app and signing back in it won't let me listen to songs I search. How do I fix this??

Peter__

Community Legend

337 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Are premium accounts for a lifetime?

Hello, I want to buy a spotify premium but I don't if it for a month or lifetime. Can someone answer me? Thank you for your help.

Casual Listener

Hello,   I want to buy a spotify premium but I don't if it for a month or lifetime.   Can someone answer me?      Thank you for your help.

MattSuda

Spotify Star

28957 Views

3 replies

2 likes

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  • 3 replies
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Deactivating your account

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Newbie

If you purchase a premium account, discontinue and then reactivate at a later date, will your previous playlists and songs still be saved/available?

Marco

Community Legend

403 Views

1 replies

0 likes

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  • 1 replies
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He perdido mis listas¡¡¡¡¡

Buenas tardes, Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuperarlas? Muchas gracias. nombre de usuario: 1163066892

Casual Listener

Buenas tardes,   Por desconocimiento he desconectado mi spotify de la cuenta de facebook, y al volver a entrar me han desaparecido las listas que tenia creadas. ¿Me podeis ayudar a recuper...

248 Views

0 replies

0 likes

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Premium bug?

Hi im a premium user but my renewal have just didn t pass when i try the renew it s not working it s tell me there is a prob with my payment card! Someone has the same ? tx

Casual Listener

  Hi im a premium user but my renewal have just didn t pass when i try the renew it s not working it s tell me there is a prob with my payment card!   Someone has the same ? &...

zodd

Casual Listener

536 Views

4 replies

0 likes

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Can't login to iPhone app

My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.

Newbie

My credit card expired so could not login, I updated credit card details and can now login through website but not through app. Grateful for advice.

Sam

Spotify

227 Views

1 replies

0 likes

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Solved!! only either PC or smartrphone not both

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years. In the ads spotify says that I can use both. Should it be possible or not? Best regards Mats

Casual Listener

Hi When I try to listen in my smartphone then my PC is disconnected from spotify. I have a premium account since the first years.   In the ads spotify says that I can use both.   ...

Peter__

Community Legend

363 Views

1 replies

0 likes

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spam to reset my password

Hello, Spotify send me 5 message a day to tell me I can reset my password!! What can I do? Thank you, Anthony

Visitor

Hello,   Spotify send me 5 message a day to tell me I can reset my password!!   What can I do?   Thank you, Anthony

321 Views

0 replies

0 likes

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Premium/unlimited ERROR

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same card yet now i get an error tryin to buy it.

Newbie

Im trying to buy Spotify Unlimited i have the correct card info and its not outdated the card is fully working and i have enough money for it, ive bought unlimited and premium before with the same ca...

Peter__

Community Legend

235 Views

1 replies

0 likes

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  • 1 replies
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Someone's using my account!

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Casual Listener

Hi! I've posted in a few different places, but I suspect someone's using my account!! Actually, I know they are! Could I be disconnected from all devices please!!

Peter__

Community Legend

225 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not possible to buy premium membership

Hey, I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wants me to enter my bank data again. Since my bank account is alre...

Casual Listener

Hey,   I've been using Spotify Premium for months. Till now it was possible for me to buy gift cards in order to extend my account. i always used paypal for this.Out of the blue paypal wan...

Peter__

Community Legend

523 Views

1 replies

0 likes

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Solved!! When did I sign up with spotify?

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Newbie

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Sydney20

Newbie

12899 Views

23 replies

4 likes

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  • 23 replies
  • 4 likes

Premium Not Working After Trial; Paid

Hi,I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I did everything with the same email address. So the we...

Newbie

Hi, I did the 30-day trial of Premium. When it ended, I signed up for Premium; entered my payment info. Somehow it's acting like I'm in another 30-day trial, and says I will be billed in a month. I ...

774 Views

0 replies

0 likes

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please help my premium is not working.

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/uninstalled then re-installed multiple times nothing is ...

Visitor

I purchased spotify premium and everytime I got to my app it tells me my free trial has expired but when I press get premium it just takes me to my recipt. I have logged in/out, cleared my data/unins...

user-removed

Not applicable

316 Views

4 replies

0 likes

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Constant facebook notifications?

Whenever I log into facebook now I'm greeted with notifications telling me 'Spotify added X number of songs you've listened to in the past to your timeline'.The number grows each time I log in, now up to about 320 songs.When I click the notification ...

Casual Listener

Whenever I log into facebook now I'm greeted with notifications telling me 'Spotify added X number of songs you've listened to in the past to your timeline'. The number grows each time I log in, now...

Stupify

Community Legend

677 Views

2 replies

1 likes

  • 677 Views
  • 2 replies
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Sometimes logs into a Facebook account sometimes my actual account

Hi, I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and sometimes it seems that when I log in on the Linux client it ...

Casual Listener

Hi,   I signed up to Spotify before you had to have a Facebook username so have a Spotify username and have not bound it to my Facebook account. However, my Facebook username is the same and...

rahayden

Casual Listener

289 Views

2 replies

0 likes

  • 289 Views
  • 2 replies
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