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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780001 Views

18 replies

29 likes

  • 780001 Views
  • 18 replies
  • 29 likes

Solved!!Superuser Contribution Unauthorized Charge, Can't cancel recurring payments, no one has responded to me

Hi, I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Spotify automatically charged me. I'm very confused, as I don't even u...

Newbie

Hi,    I couldn't afford Spotify for two months -- fell on some hard times -- and recieved e-mails saying that my account had been put on hold. As soon as I came into a little money, Sp...

Ver

Spotify Legend

3743 Views

6 replies

0 likes

  • 3743 Views
  • 6 replies
  • 0 likes

Superuser Contribution Giftcard pin code is invalid

Hi, I bought a 30 euro giftcard, code is invalid. Shop said they activivated it. What now? help!

Newbie

Hi,   I bought a 30 euro giftcard, code is invalid. Shop said they activivated it. What now? help!

Elena

Moderator

6309 Views

6 replies

0 likes

  • 6309 Views
  • 6 replies
  • 0 likes

Solved!! My account has reset to free

Hi, My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried logging out/logging in and uninstalling/installing in the Windows c...

Visitor

Hi,   My organicpanda account is showing as if it's a free account despite the fact it's been premium pretty much since Spotify launched in the UK (is Spotify dumping me!?). I've tried loggi...

user-removed

Not applicable

4159 Views

33 replies

0 likes

  • 4159 Views
  • 33 replies
  • 0 likes

Solved!!Superuser Contribution Payment not taken

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Casual Listener

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Petya

Community Legend

2268 Views

7 replies

0 likes

Premium
Subscription
  • 2268 Views
  • 7 replies
  • 0 likes

Superuser Contribution My gift card doest work

I bought today 10€ Spotify gift card from Finland Tuusula R-Kioski. I try to buy Premium with this code, but it says that code is invalid. I'm sure that I typed it right, I know its case sensitive.

Newbie

I bought today 10€ Spotify gift card from Finland Tuusula R-Kioski. I try to buy Premium with this code, but it says that code is invalid. I'm sure that I typed it right, I know its case sensitive.

Elena

Moderator

932 Views

4 replies

0 likes

  • 932 Views
  • 4 replies
  • 0 likes

Change country for new releases etc.

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...

Casual Listener

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...  

-Ile-

Newbie

2322 Views

4 replies

0 likes

  • 2322 Views
  • 4 replies
  • 0 likes

Superuser Contribution maria jose

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo electronio al que lo tengo asociado. no me pertine camb...

Newbie

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo elec...

Xenia

Moderator

1440 Views

8 replies

2 likes

  • 1440 Views
  • 8 replies
  • 2 likes

Superuser Contribution Will I lose all my playlists if i Upgrade to Premium

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen to them. if i upgrade on my home comp. will it als...

Regular

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen...

Elena

Moderator

8936 Views

5 replies

0 likes

  • 8936 Views
  • 5 replies
  • 0 likes

Solved!! Toggle Clean Versions of Songs and Include More Explicit Album Versions

Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can't find it as explicit anymore .. is there a settin...

Newbie

Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can...

fordianslip

Regular

1608 Views

2 replies

2 likes

Other
  • 1608 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Moved to another country = keeping your playlists ?

I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium user) But I'm worried I will lose my playlists. So I ...

Newbie

I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium us...

Petya

Community Legend

4225 Views

4 replies

2 likes

Free
  • 4225 Views
  • 4 replies
  • 2 likes

Superuser Contribution Is there a way to only play explicit versions of a song? Basically filter out radio edit versions

Hello,I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that they are radio edit so it should be relatively easy.I ...

Casual Listener

Hello, I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that...

Peter

Spotify Legend

10958 Views

8 replies

38 likes

  • 10958 Views
  • 8 replies
  • 38 likes

Solved!!Superuser Contribution Can't' change password

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address." What do I do?

Newbie

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address."   What do I do?

Petya

Community Legend

20281 Views

165 replies

1 likes

  • 20281 Views
  • 165 replies
  • 1 likes

Superuser Contribution New User - Spotify hasn't shown any Facebook friends

I just signed up for Spotify via Facebook. It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends. I have Spotify exempted from the only firewall I use. It just doesn't show any possible Followers fr...

Newbie

I just signed up for Spotify via Facebook.  It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends.   I have Spotify exempted from the o...

Petya

Community Legend

6152 Views

36 replies

2 likes

  • 6152 Views
  • 36 replies
  • 2 likes

Solved!!Superuser Contribution Charged Twice

I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not t...

Newbie

I just looked at my bank account statement and noticed that I was charged twice this month.  I've noticed that this isn't all that uncommon.  How is that okay?  What kind of business *...

Petya

Community Legend

3911 Views

40 replies

0 likes

  • 3911 Views
  • 40 replies
  • 0 likes

Superuser Contribution Free Trial has Stopped Working

Hello,I am about halfway through the 30 day free trial and it has stopped working and when I try to play a song it says that I need Spotify Premium. I have signed up for the premium service for when the free trial is over so I'm a bit confused as to ...

Newbie

Hello, I am about halfway through the 30 day free trial and it has stopped working and when I try to play a song it says that I need Spotify Premium. I have signed up for the premium service for w...

Petya

Community Legend

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
  • 0 likes

Does my subscription include downloads?

Currently our Unlimited and Premium subscribers can listen to an unlimited amount of music and travel with their Spotify accounts. This is completely separate from the Spotify Downloads store which has recently seen some changes. Please click here fo...

Spotify

Currently our Unlimited and Premium subscribers can listen to an unlimited amount of music and travel with their Spotify accounts.   This is completely separate from the Spotify Downloads st...

Fabzslb

Visitor

5281 Views

10 replies

0 likes

  • 5281 Views
  • 10 replies
  • 0 likes

Upgraded from FREE -> Premium but it still say's im having Free version.

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version. How to fix this?

Newbie

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version.   How to fix this?

donbergaaas

Composer

1005 Views

3 replies

1 likes

  • 1005 Views
  • 3 replies
  • 1 likes

Lost access to my spotify account

Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started to notice that there were something wrong, tried to ...

Newbie

Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started t...

donbergaaas

Composer

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

Regular

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...

Co371

Regular

952 Views

7 replies

0 likes

  • 952 Views
  • 7 replies
  • 0 likes

Superuser Contribution Mixed up accounts

Hi there, I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: everytime we both try to use Spotify it pauses because the ac...

Newbie

Hi there,   I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: e...

Katerina

Spotify Legend

1074 Views

4 replies

1 likes

  • 1074 Views
  • 4 replies
  • 1 likes