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Solved!!Superuser Contribution Payment not taken

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Casual Listener

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Petya

Community Legend

2530 Views

7 replies

0 likes

Premium
Subscription
  • 2530 Views
  • 7 replies
  • 0 likes

Superuser Contribution My gift card doest work

I bought today 10€ Spotify gift card from Finland Tuusula R-Kioski. I try to buy Premium with this code, but it says that code is invalid. I'm sure that I typed it right, I know its case sensitive.

Newbie

I bought today 10€ Spotify gift card from Finland Tuusula R-Kioski. I try to buy Premium with this code, but it says that code is invalid. I'm sure that I typed it right, I know its case sensitive.

Elena

Moderator

1055 Views

4 replies

0 likes

  • 1055 Views
  • 4 replies
  • 0 likes

Change country for new releases etc.

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...

Casual Listener

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...  

-Ile-

Newbie

2440 Views

4 replies

0 likes

  • 2440 Views
  • 4 replies
  • 0 likes

Superuser Contribution maria jose

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo electronio al que lo tengo asociado. no me pertine camb...

Newbie

Hola necesito ayuda, no recuerdo mi contraseña y mi correo electronico con el que cree la cuenta no existe ya, necesito saber como puedo recibir una nueva contraseña para poder cambiar el correo elec...

Xenia

Spotify Legend

1631 Views

8 replies

2 likes

  • 1631 Views
  • 8 replies
  • 2 likes

Superuser Contribution Will I lose all my playlists if i Upgrade to Premium

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen to them. if i upgrade on my home comp. will it als...

Regular

Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen...

Elena

Moderator

9860 Views

5 replies

0 likes

  • 9860 Views
  • 5 replies
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Solved!! Toggle Clean Versions of Songs and Include More Explicit Album Versions

Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can't find it as explicit anymore .. is there a settin...

Newbie

Has anyone else had a problem with downoading the explicit labelled version of songs , and then it plays and shows only the editted version ? I even went back to look for the original version and can...

fordianslip

Regular

1884 Views

2 replies

2 likes

Other
  • 1884 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Moved to another country = keeping your playlists ?

I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium user) But I'm worried I will lose my playlists. So I ...

Newbie

I used Spotify when I was still in Belgium and spent a lot of time making playlists. Now that I live in the USA, I have to change my location settings, otherwise it won't work anymore. (no premium us...

Petya

Community Legend

4869 Views

4 replies

2 likes

Free
  • 4869 Views
  • 4 replies
  • 2 likes

Superuser Contribution Is there a way to only play explicit versions of a song? Basically filter out radio edit versions

Hello,I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that they are radio edit so it should be relatively easy.I ...

Casual Listener

Hello, I find radio edit versions of songs take away from the song I'm trying to listen to. Is there not a way to filter out radio edit versions of songs? Most songs even include in the title that...

Peter

Spotify Legend

11561 Views

8 replies

38 likes

  • 11561 Views
  • 8 replies
  • 38 likes

Solved!!Superuser Contribution Can't' change password

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address." What do I do?

Newbie

Hi, I'm trying to change my password on my spotify account but it says "Another account is already registered with this email address."   What do I do?

Petya

Community Legend

23604 Views

165 replies

1 likes

  • 23604 Views
  • 165 replies
  • 1 likes

Superuser Contribution New User - Spotify hasn't shown any Facebook friends

I just signed up for Spotify via Facebook. It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends. I have Spotify exempted from the only firewall I use. It just doesn't show any possible Followers fr...

Newbie

I just signed up for Spotify via Facebook.  It seems to show me everything fine, artists, celebrities I can follow, apps, except for Facebook friends.   I have Spotify exempted from the o...

Petya

Community Legend

7117 Views

36 replies

2 likes

  • 7117 Views
  • 36 replies
  • 2 likes

Solved!!Superuser Contribution Charged Twice

I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not t...

Newbie

I just looked at my bank account statement and noticed that I was charged twice this month.  I've noticed that this isn't all that uncommon.  How is that okay?  What kind of business *...

Petya

Community Legend

5370 Views

40 replies

0 likes

  • 5370 Views
  • 40 replies
  • 0 likes

Superuser Contribution Free Trial has Stopped Working

Hello,I am about halfway through the 30 day free trial and it has stopped working and when I try to play a song it says that I need Spotify Premium. I have signed up for the premium service for when the free trial is over so I'm a bit confused as to ...

Newbie

Hello, I am about halfway through the 30 day free trial and it has stopped working and when I try to play a song it says that I need Spotify Premium. I have signed up for the premium service for w...

Petya

Community Legend

1341 Views

3 replies

0 likes

  • 1341 Views
  • 3 replies
  • 0 likes

Does my subscription include downloads?

Currently our Unlimited and Premium subscribers can listen to an unlimited amount of music and travel with their Spotify accounts. This is completely separate from the Spotify Downloads store which has recently seen some changes. Please click here fo...

Spotify

Spotify

Currently our Unlimited and Premium subscribers can listen to an unlimited amount of music and travel with their Spotify accounts.   This is completely separate from the Spotify Downloads st...

Fabzslb

Visitor

5630 Views

10 replies

0 likes

  • 5630 Views
  • 10 replies
  • 0 likes

Upgraded from FREE -> Premium but it still say's im having Free version.

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version. How to fix this?

Newbie

Just upgraded spotify FREE to Premium. Account management site says im using Premium, but when I start spotify it's playing as in Free version.   How to fix this?

donbergaaas

Composer

1095 Views

3 replies

1 likes

  • 1095 Views
  • 3 replies
  • 1 likes

Lost access to my spotify account

Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started to notice that there were something wrong, tried to ...

Newbie

Hello, Was logging into my spotify accoun today and keept getting throwed out, and got the error on that my password was either spelled wrong or something, was doing this serveral times and started t...

donbergaaas

Composer

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Parts of the playlist have disapeared

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (containing 32 songs) there are 15 songs missing. When i'...

Regular

I've got several playlists and on my desktop (windows) on the top of the playlist is says how many songs are in that list. But the list contains less songs than the number says. In one playlis (conta...

Co371

Regular

1131 Views

7 replies

0 likes

  • 1131 Views
  • 7 replies
  • 0 likes

Superuser Contribution Mixed up accounts

Hi there, I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: everytime we both try to use Spotify it pauses because the ac...

Newbie

Hi there,   I logged in at a friends place on her computer with my own account, and accidentally matched my facebook account with her Spotify account. Now it seems like we share the account: e...

Katerina

Spotify Legend

1169 Views

4 replies

1 likes

  • 1169 Views
  • 4 replies
  • 1 likes

Solved!! Unable to find/add a friend whose username I know

Hello! I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook. I managed to subscribe to a playlist of hers (after she gave me its URL). Likewise, she managed to subscribe to a playlist of mine. I am ...

Regular

Hello!   I have a friend on Spotify, she has no Facebook but I know her Spotify username. I also have no Facebook.   I managed to subscribe to a playlist of hers (after she g...

Pm698

Newbie

6593 Views

12 replies

0 likes

  • 6593 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Changing credit card

Hi there I have recently had to change my credit card. How do I alter my details so that my Spotify account isn't cancelled?

Visitor

Hi there     I have recently had to change my credit card. How do I alter my details so that my Spotify account isn't cancelled?

Katerina

Spotify Legend

321290 Views

300 replies

7 likes

  • 321290 Views
  • 300 replies
  • 7 likes

Solved!!Superuser Contribution Adding Picture to Profile

It seems like I should be able to add my picture to the profile but I can't. Is this feature only available if you link it to your facebook? If there's a way to add profile pictures WITHOUT linking to Facebook please let me know. THANKS!!

Casual Listener

It seems like I should be able to add my picture to the profile but I can't.  Is this feature only available if you link it to your facebook?   If there's a way to add profile pictures WI...

Katerina

Spotify Legend

547698 Views

297 replies

151 likes

  • 547698 Views
  • 297 replies
  • 151 likes