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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785160 Views

18 replies

29 likes

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  • 18 replies
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amex payment declined

hello allim trying to subcribe the 30 days free trial but when im entering my Amex details the site come back saying my details are wrong.Im sure the card is working fine as i have used it yesterday and the details are correct. what can i do? thanks ...

Casual Listener

hello all im trying to subcribe the 30 days free trial but when im entering my Amex details the site come back saying my details are wrong. Im sure the card is working fine as i have used it yester...

Peter__

Community Legend

1107 Views

5 replies

0 likes

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error code 410

i have problems with my premium account on my windows computer! says error code 410... cant find any error codes with that exact number, please help! thank you

Newbie

i have problems with my premium account on my windows computer! says error code 410... cant find any error codes with that exact number, please help! thank you

user-removed

Not applicable

891 Views

4 replies

0 likes

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Can't log in to Spotify

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I managed to log in fine on that. Any ideas?

Visitor

This is strange. I thought it would be the firewall problem but I have made Spotify an exception and have uninstalled and reinstalled to no avail. My friend also has Spotify on his laptop and I manag...

Peter__

Community Legend

4041 Views

14 replies

0 likes

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Solved!! My friend accidentally connected his facebook to my spotify. What now?

My friend accidentally connected his facebook to my spottily. (Never touched facebook myself) I don't want to see his facebook friends all that **uh-oh**ty spam that comes with it, neither does he. So what can I do to unlink them? All i want is my ac...

Casual Listener

My friend accidentally connected his facebook to my spottily. (Never touched facebook myself) I don't want to see his facebook friends all that **uh-oh**ty spam that comes with it, neither does he....

buddylove

Newbie

811 Views

4 replies

0 likes

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My account is disabled

Case Number 00728203 This morning I found my account is disabled and I have to make a new account to post this thread... I didn't make a chargeback for my payment, why is my account disabled because of that? Please check my account. account name: yuu...

Casual Listener

Case Number 00728203   This morning I found my account is disabled and I have to make a new account to post this thread...   I didn't make a chargeback for my payment, why is my acc...

Peter__

Community Legend

639 Views

4 replies

0 likes

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Problem Syncing with Facebook/Lost EVERYTHING

HELP! I recently updated Spotify and I've Lost EVERYTHING. I removed Spotify from my facebook for a while but returned it! I have NOTHING now! I'm beyond frustrated and lost a LOT of stuff! Playlists, Followers, and my Inbox which I was using to comm...

Casual Listener

HELP! I recently updated Spotify and I've Lost EVERYTHING. I removed Spotify from my facebook for a while but returned it! I have NOTHING now! I'm beyond frustrated and lost a LOT of stuff! Playlists...

user-removed

Not applicable

798 Views

7 replies

0 likes

Account
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Solved!! 48 Hour Trial

Hello there!I recently got the free Spotify app, automatically starting the 48 Hour trial. I got out of class and realized that it was about an hour over the end of the trial. I hastily deleted the app, and now I am freaking out a bit. Will I be auto...

Casual Listener

Hello there! I recently got the free Spotify app, automatically starting the 48 Hour trial. I got out of class and realized that it was about an hour over the end of the trial. I hastily deleted the...

Peter__

Community Legend

4355 Views

7 replies

0 likes

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  • 7 replies
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I just want a simple, easy to locate comparison chart on your products.

Why isn't there a simple, easy to locate comparison chart on your products? I've found a couple of links that indicate there is one...but this is a wild goose chase. No such chart can be located. Frustrated!!!!! In these complicated financial times t...

Newbie

Why isn't there a simple, easy to locate comparison chart on your products?  I've found a couple of links that indicate there is one...but this is a wild goose chase. No such chart can be l...

kelliestarr

Newbie

542 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Two Spotify users/accounts?

Hey! I have a little problem because I have two Spotify users and I don't really know why. I don't know how I did my second Spotify account and because of that I can't log in my first Spotify account (where is my all playlists, followers etc.). I did...

Casual Listener

Hey!   I have a little problem because I have two Spotify users and I don't really know why. I don't know how I did my second Spotify account and because of that I can't log in my first Spot...

Peter__

Community Legend

2136 Views

5 replies

0 likes

Account
Login
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Solved!! Playlist Gone!!!

All my playlist which were downloaded for offline use have disappeared from my account. People are gonna say about the duplicate account thing which is the bit that troubles me. Originally I used to login using my facebook login and it never required...

Casual Listener

All my playlist which were downloaded for offline use have disappeared from my account. People are gonna say about the duplicate account thing which is the bit that troubles me. Originally I used to ...

Peter__

Community Legend

1289 Views

10 replies

0 likes

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  • 10 replies
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Solved!! can't cancel subscription

When i try to cancel my premium membership it just says that my password is incorrect. I am logging on through facebook, I do not understand why this keeps happening. PLEASE HELP!!!

Newbie

When i try to cancel my premium membership it just says that my password is incorrect. I am logging on through facebook, I do not understand why this keeps happening. PLEASE HELP!!!

Peter__

Community Legend

10461 Views

48 replies

3 likes

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  • 48 replies
  • 3 likes

Buy Music

Hi, I don't see a Buy Music option in my spotify premium account. Can you please help with that

Casual Listener

Hi,   I don't see a Buy Music option in my spotify premium account. Can you please help with that

Peter__

Community Legend

2223 Views

6 replies

0 likes

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  • 6 replies
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Solved!! deleted FB and now spotify always offline

after deleting my fb account which was linked to my spotify (I had already created a spotify account befor linking it to fb), when I now log in im told my account details are wrong, to log out and in again, which I do. I can listen to my own files bu...

Casual Listener

after deleting my fb account which was linked to my spotify (I had already created a spotify account befor linking it to fb), when I now log in im told my account details are wrong, to log out and in...

Peter__

Community Legend

4520 Views

12 replies

0 likes

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  • 12 replies
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Solved!! Wrong Facebook Account Linked to My Spotify Account

Basically, a friend signed into her Facebook account while using my Spotify account and now my account is linked to the wrong Facebook profile. I see my playlists, but my friends or follow suggestions are all hers. I've tried changing passwords, logi...

Casual Listener

Basically, a friend signed into her Facebook account while using my Spotify account and now my account is linked to the wrong Facebook profile. I see my playlists, but my friends or follow suggestion...

Peter__

Community Legend

1077 Views

7 replies

0 likes

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  • 7 replies
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Problem with the country.

Hello, I need help with my spotify. I am in France and when I try to log in it says that the country I am in doesn't match the one on my profil. But it does! On my account it does say that I am in France. What can I do to make it work? Thank you.

Newbie

Hello,  I need help with my spotify. I am in France and when I try to log in it says that the country I am in doesn't match the one on my profil. But it does! On my account it does say that I ...

pnc

Community Legend

563 Views

3 replies

0 likes

Account
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Solved!! Missing playlist

Good evening. I just logged onto Spotify to relax before work tomorrow to find that my favorite playlist, the one i've spent about 2 years creating, has vanished! It's like I've just been told my pet hamster has died, I'm distraught! The playlist was...

Casual Listener

Good evening.   I just logged onto Spotify to relax before work tomorrow to find that my favorite playlist, the one i've spent about 2 years creating, has vanished! It's like I've just been ...

robertmoback

Casual Listener

806 Views

10 replies

0 likes

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  • 10 replies
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Status of cancelled Movistar Spotify Premium account

Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription the next month. How can I check it? Thanks.

Regular

Hello, I canceled my Movistar Spotify Premium suscription after contact to Movistar but I want to know if the account it's correctly cancelled or not. I want to return to normal premium suscription t...

RixzZ

Regular

1022 Views

8 replies

0 likes

Account
Premium
Subscription
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  • 8 replies
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Playlists Sync Pending!?

I'm a premium user and trying to sync my playlists. My playlists continually say pending...anyone know what's going on?

Casual Listener

I'm a premium user and trying to sync my playlists.  My playlists continually say pending...anyone know what's going on?

xxrosscoukxx

Regular

6200 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Getting logged into a new account instead of my old after update

Hey guys, after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no playlists.. I already wrote some tickets via the contact form,...

Regular

Hey guys,   after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no ...

Peter__

Community Legend

1005 Views

11 replies

0 likes

Account
Login
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MANY Songs From MANY Artists are Greyed Out.

So for some reason, many songs from a lot of my favorite artists are just greyed out. When I click on them, it says: "This track is currently not available in the United States." However, the tracks were available yesterday. What's going on??

Newbie

So for some reason, many songs from a lot of my favorite artists are just greyed out. When I click on them, it says:   "This track is currently not available in the United States."   ...

pnc

Community Legend

1013 Views

6 replies

1 likes

  • 1013 Views
  • 6 replies
  • 1 likes