Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780648 Views

18 replies

29 likes

  • 780648 Views
  • 18 replies
  • 29 likes

Problems going back to free after free trial.

Hi, I wonder if anyone can help. I tried a two day trial which has expired. I want to go back to freebut the toolbar on the Spotify programme says Premium. My account says free. How fdo I do this please? Thanks. Mr FTM.

Newbie

Hi,   I wonder if anyone can help.   I tried a two day trial which has expired. I want to go back to freebut the toolbar on the Spotify programme says Premium. My account says free....

Peter__

Community Legend

869 Views

6 replies

0 likes

  • 869 Views
  • 6 replies
  • 0 likes

Is Unlimited high quality or is only Premium high quality?

Is Unlimited high quality or is only Premium high quality? I would love to get Unlimited service but only if it is High Quality. I don't need to be able to download or use mobile devices and 10.00 a month is not worth it to me. 5.00 a month is accept...

Newbie

Is Unlimited high quality or is only Premium high quality? I would love to get Unlimited service but only if it is High Quality. I don't need to be able to download or use mobile devices and 10.00 a ...

muzakman

Newbie

1913 Views

4 replies

0 likes

  • 1913 Views
  • 4 replies
  • 0 likes

Spotify doesn't think I'm in the USA

I'm trying to get a friend set up with Spotify, but when I go to create an account, it tells me that Spotify is not available in my country. When I scroll down, it shows that I'm "International." Double checked to see if something was screwy with my ...

Casual Listener

I'm trying to get a friend set up with Spotify, but when I go to create an account, it tells me that Spotify is not available in my country. When I scroll down, it shows that I'm "International." Dou...

Jamie

Spotify Legend

2774 Views

9 replies

0 likes

  • 2774 Views
  • 9 replies
  • 0 likes

same artists multiple entries?

I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify be one and the same? Is there a way to bring this to...

Gig Goer

I've noticed a couple artists that have the same entry with slightly different names, I'm assuming this is because of their work being on different labels, but shouldn't the artist entry in Spotify b...

Joe

Community Legend

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Win Phone 8 (HTC 8s) gives me 48 hr trial on my premium account

Hi All, I've just got a windows phone to try it out, installed spotify, entered my details (premium account) and it says I have 48hrs before my trial expires. Any idea how to fix this? Or even where to look for a solution? I've tried trawling the com...

Casual Listener

Hi All,   I've just got a windows phone to try it out, installed spotify, entered my details (premium account) and it says I have 48hrs before my trial expires.   Any idea how to fi...

Peter__

Community Legend

450 Views

6 replies

0 likes

  • 450 Views
  • 6 replies
  • 0 likes

Disconnect me from all devices

Hello Spotify! I have a spotify premium account and someone else is using my account, I have not given my password to anyone so could you please disconnect me from all devices? Then I hope that I will get rid of the intruder.Regards!

Casual Listener

Hello Spotify! I have a spotify premium account and someone else is using my account, I have not given my password to anyone so could you please disconnect me from all devices? Then I hope that I wil...

Adam

Roadie

8296 Views

4 replies

3 likes

  • 8296 Views
  • 4 replies
  • 3 likes

Music vanished..

Hello there!Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my country options had switched from Denmark to USA. I really don't know ...

Newbie

Hello there! Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my count...

Peter__

Community Legend

975 Views

5 replies

0 likes

  • 975 Views
  • 5 replies
  • 0 likes

Solved!! Spotify shuts down

When I use my account on my computer (mac) it plays about ten seconds of the song, then it shuts down and the icon is removed from the bar below. I have tried to reinstall the program, but it is the same thing. It all started after the latest upgrade...

Newbie

When I use my account on my computer (mac) it plays about ten seconds of the song, then it shuts down and the icon is removed from the bar below. I have tried to reinstall the program, but it is the ...

Peter__

Community Legend

3208 Views

14 replies

0 likes

  • 3208 Views
  • 14 replies
  • 0 likes

Card expired, cannot renew

Hello, I asked this a month ago and did not receive a reply, so I am asking again. I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved to Spain. After 6-7 months in spain, my Swedish card expired, and I h...

Regular

Hello,   I asked this a month ago and did not receive a reply, so I am asking again.   I used to live in sweden. In sweden I bought a premium account with my swedish card. Then I moved ...

StickyIcky

Music Fan

4032 Views

16 replies

0 likes

  • 4032 Views
  • 16 replies
  • 0 likes

Solved!! transfer from facebook account to registered account.

hello i registered to spotify with my facebook account. now i am a (happy) paying user. problem is, i cant in any way disable spotify publishing playlists and songs in my facebook. i tryied everything, maybe because i have the linux version it has so...

Casual Listener

hello   i registered to spotify with my facebook account.  now i am a (happy) paying user.   problem is, i cant in any way disable spotify publishing playlists and songs in m...

Peter__

Community Legend

6760 Views

6 replies

0 likes

  • 6760 Views
  • 6 replies
  • 0 likes

Solved!! Credit card refusal?

Hello, I've been a free spotify user for a long time now and decided i wanted to go premium. Now i have a credit card, so i tried to use it. Then suddenly i got a refusal with the message that i should check the input i have given. I have paid for mu...

Casual Listener

Hello, I've been a free spotify user for a long time now and decided i wanted to go premium. Now i have a credit card, so i tried to use it. Then suddenly i got a refusal with the message that i sho...

Peter__

Community Legend

2180 Views

16 replies

0 likes

  • 2180 Views
  • 16 replies
  • 0 likes

Solved!! Recently closed my facebook account and changed the account to use email.

my username now is 1252170063 and cant change it to a normal username. the number was sent to me by spotify. What should i do?

Newbie

my username now is 1252170063 and cant change it to  a normal username. the number was sent to me by spotify. What should i do?

Peter__

Community Legend

1065 Views

6 replies

0 likes

  • 1065 Views
  • 6 replies
  • 0 likes

I cant not play my thai songs anymore.

I have been listening to my thai music alot on spotify many time. But now it doesn´t work. The latest day when i was listening to those music was like yesterday. Yesterday it was fine nothing was wrong with it. Now i am very sad and dissapoited that ...

Newbie

I have been listening to my thai music alot on spotify many time. But now it doesn´t work. The latest day when i was listening to those music was like yesterday. Yesterday it was fine nothing was wro...

Zevs

Casual Listener

7303 Views

41 replies

10 likes

  • 7303 Views
  • 41 replies
  • 10 likes

Solved!! Can't publish playlists on Tunigo

Hi all! I'm trying to publish new playlists on Tunigo (something I've done already few times), but I can´t find the way to do it anymore since Spotify's last update. Is this a bug or playlists can be no longer shared through Tunigo? Thanks.

Regular

Hi all!   I'm trying to publish new playlists on Tunigo (something I've done already few times), but I can´t find the way to do it anymore since Spotify's last update. Is this a bug or playl...

Peter__

Community Legend

1504 Views

7 replies

0 likes

  • 1504 Views
  • 7 replies
  • 0 likes

Syncing Playlists Between Computers

I currently use the desktop version of Spotify between two computers. I make most of my playlists at my work computer (a PC), and listen at home on my Mac. But a lot of the music I've been adding to my playlists has not been showing up on my home ver...

Newbie

I currently use the desktop version of Spotify between two computers. I make most of my playlists at my work computer (a PC), and listen at home on my Mac. But a lot of the music I've been adding to ...

Peter__

Community Legend

912 Views

4 replies

0 likes

  • 912 Views
  • 4 replies
  • 0 likes

Desvincular cuenta de facebook

Hola, cuento con una suscripción a spotify premium a través de yoigo, dicha cuenta fue creada desde facebook, ahora quiero eliminar esa cuenta de facebook ya que uso otra, pero no quiero perder el descuento ofrecido por yoigo al contratar la suscripc...

Newbie

Hola, cuento con una suscripción a spotify premium a través de yoigo, dicha cuenta fue creada desde facebook, ahora quiero eliminar esa cuenta de facebook ya que uso otra, pero no quiero perder el de...

Peter__

Community Legend

2422 Views

3 replies

2 likes

  • 2422 Views
  • 3 replies
  • 2 likes

Solved!! All spotify starred items missing!

I logged on today all my hundreds of starred items are missing. My playlists still exists but my starred items are gone. I did not delete them this is a bug in the system.

Casual Listener

I logged on today all my hundreds of starred items are missing. My playlists still exists but my starred items are gone. I did not delete them this is a bug in the system.

Peter__

Community Legend

1426 Views

18 replies

0 likes

  • 1426 Views
  • 18 replies
  • 0 likes

I LOST ALL MY PLAYLISTS!!!

When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn't work either. Somone helppppp meeee. =(

Newbie

When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn...

Peter__

Community Legend

1644 Views

4 replies

0 likes

  • 1644 Views
  • 4 replies
  • 0 likes

How can non-Facebook Users Locate Facebook Users?

I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers. Some of my friends, who are older users with custom usernames, have opted NOT to connect their Facebook accounts with their Spotify accounts...

Newbie

I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers.  Some of my friends, who are older users with custom usernames, have opted NOT to co...

Joe

Community Legend

10984 Views

7 replies

2 likes

  • 10984 Views
  • 7 replies
  • 2 likes

Solved!! Top track list is incorrect

Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 19th nervous breakdown with The Rolling Stones which I...

Casual Listener

Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 1...

jjkk

Music Fan

13320 Views

6 replies

2 likes

  • 13320 Views
  • 6 replies
  • 2 likes