Stopped working - no error massage
Spotify just stopped working. There is no error message. I can look up songs and everything, but they just won't play.
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Start a topicSpotify just stopped working. There is no error message. I can look up songs and everything, but they just won't play.
Casual Listener
Spotify just stopped working. There is no error message. I can look up songs and everything, but they just won't play.
Joe
Community Legend
2715 Views
9 replies
0 likes
I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...
Newbie
I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...
Joe
Community Legend
3373 Views
10 replies
1 likes
Hi, i've got premium subscription. Few days ago Nine Inch Nails released new album. I'm unable to play (stream or download for offline listening) any of their song. After hitting `Play' song-progress bar doesn't show position indicator or length of t...
Casual Listener
Hi, i've got premium subscription. Few days ago Nine Inch Nails released new album. I'm unable to play (stream or download for offline listening) any of their song. After hitting `Play' so...
Peter__
Community Legend
1658 Views
7 replies
0 likes
Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says "Oops! Something went wrong, please try again or ch...
Casual Listener
Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says ...
Peter__
Community Legend
10717 Views
22 replies
0 likes
Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...
Regular
Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I...
Peter__
Community Legend
999 Views
4 replies
0 likes
i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...
Casual Listener
i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also ...
Peter__
Community Legend
2194 Views
3 replies
0 likes
When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...
Visitor
When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...
Paramed1976
Casual Listener
5188 Views
35 replies
0 likes
Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick
Casual Listener
Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick
Peter__
Community Legend
20080 Views
8 replies
0 likes
I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...
Newbie
I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...
Peter__
Community Legend
1628 Views
3 replies
0 likes
Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!
Newbie
Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!
Peter__
Community Legend
4072 Views
9 replies
0 likes
Hello, I updated my Facebook profile picture and it shows up in the top right hand corner, however when I go to my Spotify profile it still shows my old one. Any way to update this? Any help is appreciated.
Newbie
Hello, I updated my Facebook profile picture and it shows up in the top right hand corner, however when I go to my Spotify profile it still shows my old one. Any way to update this? Any help...
Peter__
Community Legend
17251 Views
5 replies
0 likes
Hola, Soy el usuario acespedes y acabo de eliminar sin querer mi lista de boda para el próximo sábado. Sería posible recuperarla?? Es muy importante para mí. La lista se llama: bodamasliterasnoche Por favor, ayudadme. Gracias. Andrés
Newbie
Hola, Soy el usuario acespedes y acabo de eliminar sin querer mi lista de boda para el próximo sábado. Sería posible recuperarla?? Es muy importante para mí. La lista...
Peter__
Community Legend
1165 Views
5 replies
0 likes
I can log into my Spotify premium account on my Windows and Linux desktop, this website, and my Android phone (all using my Facebook credentials). However, when I try to log into the developer site I receive the error message "Incorrect username or p...
Regular
I can log into my Spotify premium account on my Windows and Linux desktop, this website, and my Android phone (all using my Facebook credentials). However, when I try to log into the developer ...
Zackfletch00
Music Fan
3436 Views
20 replies
0 likes
Hi Everyone, Yesterday Spotify was released on my country. I downloaded the client for Windows, then added all my songs (local library), and created a playlist which has all of them. When I go to the Web Player (or in my Android device), I can only p...
Regular
Hi Everyone, Yesterday Spotify was released on my country. I downloaded the client for Windows, then added all my songs (local library), and created a playlist which has all of them. W...
Joe
Community Legend
984 Views
7 replies
0 likes
Hey everytime i try download music/albumbs i get Error 904 how do i fix this? I've got 85 downloads so its not that! Thanks for any help!
Casual Listener
Hey everytime i try download music/albumbs i get Error 904 how do i fix this? I've got 85 downloads so its not that! Thanks for any help!
Peter__
Community Legend
1347 Views
6 replies
1 likes
Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?
Newbie
Hi I have used my account on other friends devices and I can't play music because someone else is always using my account, can you sign my account out on all devices?
Peter__
Community Legend
2214 Views
3 replies
1 likes
Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance de me dire ce que je dois faire
Newbie
Bonjour, Si je clique sur "artistes similaires" me vient une fenêtre "échec..." ceci est nouveau, jusqu'à présent je n'avais pas de problème. Je suis inscrite à Spotify unlimited Merci d'avance d...
Philou77
Casual Listener
2550 Views
6 replies
0 likes
I want to upgrade to $4.99 service so I won't have ads. Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to download each song again?
Casual Listener
I want to upgrade to $4.99 service so I won't have ads. Is there any way the music I've saved in folders can automatically drop the ads at the end of them when I upgrade or do I have to downl...
Joe
Community Legend
886 Views
6 replies
0 likes
Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other posts on here from people unable to get codes to w...
Casual Listener
Hello all. I signed up to receive the NUS Extra 50% discount this time last year, which was brilliant. I'm trying to renew this but it keeps telling me I have an invalid code, I've read various other...
Peter__
Community Legend
2049 Views
8 replies
0 likes
I need to reset myPassword but no longer have the email address I signed up under.
Regular
I need to reset my Password but no longer have the email address I signed up under.
Peter__
Community Legend
4505 Views
19 replies
0 likes