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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780591 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Solved!! Offline mode

I have logged in but it remains in offline mode. What would cause this issue and how can I correct it?

Newbie

I have logged in but it remains in offline mode.  What would cause this issue and how can I correct it?

Peter__

Community Legend

1500 Views

3 replies

0 likes

  • 1500 Views
  • 3 replies
  • 0 likes

Spotify won't accept my Entropay card

I have an Entropay Visa that I like to use for my online purchases, and Spotify just gives an error when I try to submit the Visa number. (The current balance in the account is $18). Anyone else having problems like this? David

Regular

I have an Entropay Visa that I like to use for my online purchases, and Spotify just gives an error when I try to submit the Visa number. (The current balance in the account is $18).   Anyon...

Sam

Spotify

7308 Views

11 replies

0 likes

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Solved!! My Spotify Unlimited Subscription ended (?) 5 days early.

Hello, I got a yellow top bar message saying my prepaid subscription ended while It should end on 2012-09-14. Has my subscription actually ended early or is this a bug?

Casual Listener

Hello,   I got a yellow top bar message saying my prepaid subscription ended while It should end on 2012-09-14.   Has my subscription actually ended early or is this a bug? &...

monotoneCasper

Newbie

953 Views

6 replies

0 likes

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  • 6 replies
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Solved!! I want to unlink my facebook from spotify!

So my father and i are sharing an account. And my facebook got outomaticly conected to spotify. and i dont want all my friend tto see what he listnes to. So i want to unlink my Facebook accound! It shpild be easy but why did they make it so hard? can...

Newbie

So my father and i are sharing an account. And my facebook got outomaticly conected to spotify. and i dont want all my friend tto see what he listnes to. So i want to unlink my Facebook accound! It s...

radiuz

Roadie

9475 Views

8 replies

0 likes

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  • 8 replies
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Sync problems, max 3 devices?

Hi there.I'm sorry if I'm just stupid or blind or both or whatever. So I just got a new Smartphone yesterday. Installed Spotify and let it download all the starred songs/playlists. Tested it while UMTS/WiFi was turned off, worked like a charm.This mo...

Newbie

Hi there. I'm sorry if I'm just stupid or blind or both or whatever.   So I just got a new Smartphone yesterday. Installed Spotify and let it download all the starred songs/playlists. Tested ...

Philipdev

Newbie

567 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

BOKU AT&T Stopped working.

I subscribed to premium about a month ago via BOKU AT&T and it worked perfectly. About a week ago I got a crazy amount of text messages from BOKU reminding me that I was going to be billed for the next month. I kept recieving the same text message fo...

Casual Listener

I subscribed to premium about a month ago via BOKU AT&T and it worked perfectly. About a week ago I got a crazy amount of text messages from BOKU reminding me that I was going to be billed for th...

Joe

Community Legend

1309 Views

3 replies

0 likes

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  • 3 replies
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Stopped working - no error massage

Spotify just stopped working. There is no error message. I can look up songs and everything, but they just won't play.

Casual Listener

Spotify just stopped working. There is no error message. I can look up songs and everything, but they just won't play.

Joe

Community Legend

2424 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Constant 0 minutes left on Spotify

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...

Newbie

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...

Joe

Community Legend

2828 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

[premium] Can't listen to newly released album (Nine Inch Nails - Hesitation Mark)

Hi, i've got premium subscription. Few days ago Nine Inch Nails released new album. I'm unable to play (stream or download for offline listening) any of their song. After hitting `Play' song-progress bar doesn't show position indicator or length of t...

Casual Listener

Hi,   i've got premium subscription. Few days ago Nine Inch Nails released new album. I'm unable to play (stream or download for offline listening) any of their song. After hitting `Play' so...

Peter__

Community Legend

1125 Views

7 replies

0 likes

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  • 7 replies
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Redeem code doesn't work "Oops! Something went wrong, please try again or check out our help area"

Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says "Oops! Something went wrong, please try again or ch...

Casual Listener

Hi, I bought a Spotify premium/unlimited/download card yesterday from an "ica" (store in sweden). I tried to write the code on the backside of the card in "www.spotify.com/redeem" but it always says ...

Peter__

Community Legend

9127 Views

22 replies

0 likes

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  • 22 replies
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Solved!! Change account profile

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...

Regular

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I...

Peter__

Community Legend

788 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

foreign transaction fee

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...

Casual Listener

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee".    (I also ...

Peter__

Community Legend

2036 Views

3 replies

0 likes

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  • 3 replies
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Solved!! cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...

Visitor

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...

Paramed1976

Casual Listener

3985 Views

35 replies

0 likes

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  • 35 replies
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Solved!! What % of tracks on Spotify are streamed at 320kbps?

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Casual Listener

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

Peter__

Community Legend

19448 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Can't log into the right account

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...

Newbie

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...

Peter__

Community Legend

1463 Views

3 replies

0 likes

Account
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Facebook
Help
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Solved!! Brasil

Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!

Newbie

Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!

Peter__

Community Legend

3155 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Updated Facebook picture but doesn't update on my Spotify profile

Hello, I updated my Facebook profile picture and it shows up in the top right hand corner, however when I go to my Spotify profile it still shows my old one. Any way to update this? Any help is appreciated.

Newbie

Hello, I updated my Facebook profile picture and it shows up in the top right hand corner, however when I go to my Spotify profile it still shows my old one. Any way to update this?   Any help...

Peter__

Community Legend

16948 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Recuperar lista eliminada

Hola, Soy el usuario acespedes y acabo de eliminar sin querer mi lista de boda para el próximo sábado. Sería posible recuperarla?? Es muy importante para mí. La lista se llama: bodamasliterasnoche Por favor, ayudadme. Gracias. Andrés

Newbie

Hola,   Soy el usuario acespedes y acabo de eliminar sin querer mi lista de boda para el próximo sábado.   Sería posible recuperarla?? Es muy importante para mí.   La lista...

Peter__

Community Legend

880 Views

5 replies

0 likes

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  • 5 replies
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Premium Account Cannot Log into Developer Site

I can log into my Spotify premium account on my Windows and Linux desktop, this website, and my Android phone (all using my Facebook credentials). However, when I try to log into the developer site I receive the error message "Incorrect username or p...

Regular

I can log into my Spotify premium account on my Windows and Linux desktop, this website, and my Android phone (all using my Facebook credentials).  However, when I try to log into the developer ...

Zackfletch00

Music Fan

2886 Views

20 replies

0 likes

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  • 20 replies
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Help, I can play 25 out of 3500 songs only.

Hi Everyone, Yesterday Spotify was released on my country. I downloaded the client for Windows, then added all my songs (local library), and created a playlist which has all of them. When I go to the Web Player (or in my Android device), I can only p...

Regular

Hi Everyone,   Yesterday Spotify was released on my country. I downloaded the client for Windows, then added all my songs (local library), and created a playlist which has all of them. W...

Joe

Community Legend

705 Views

7 replies

0 likes

Other
  • 705 Views
  • 7 replies
  • 0 likes