Solved!! Password reset
I need to reset myPassword but no longer have the email address I signed up under.
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Start a topicI need to reset myPassword but no longer have the email address I signed up under.
Regular
I need to reset my Password but no longer have the email address I signed up under.
Peter__
Community Legend
4360 Views
19 replies
0 likes
I want to upload my Spotify to Premium, but it says: "Product not available" Who knows what is going on??Thanks!
Newbie
I want to upload my Spotify to Premium, but it says: "Product not available" Who knows what is going on?? Thanks!
pheelo
Casual Listener
676 Views
4 replies
0 likes
Guten Tag, ich habe seit 2 Monaten Spotify Premium über Klarna Rechnung bestellt und bezahlt. Das Problem ist das ich seit Anfang November kein Premium mehr habe und kann ich auch leider nicht verlängern. Ich habe mich mit dem Kundendienst von Klarna...
Newbie
Guten Tag, ich habe seit 2 Monaten Spotify Premium über Klarna Rechnung bestellt und bezahlt. Das Problem ist das ich seit Anfang November kein Premium mehr habe und kann ich auch leider nicht verlän...
Peter__
Community Legend
1088 Views
2 replies
0 likes
I pay for unlimited but still have commercial breaks,and my account says i have free,how to do to get rid of commercials break?
Casual Listener
I pay for unlimited but still have commercial breaks,and my account says i have free,how to do to get rid of commercials break?
Peter__
Community Legend
3514 Views
21 replies
0 likes
Hey there, I'd like to know on what day of each month my 10 hrs time limitation gets reset. Best Regards, UPS_Salla
Visitor
Hey there, I'd like to know on what day of each month my 10 hrs time limitation gets reset. Best Regards, UPS_Salla
Peter__
Community Legend
6321 Views
8 replies
0 likes
Hi I've been on over 2 hours trying to work this one out and can't think of any other test to try - I'm needing a little help now please. I've had the WD Live player for about 3 days with the unit working great (including Spotify). Today I've had the...
Regular
Hi I've been on over 2 hours trying to work this one out and can't think of any other test to try - I'm needing a little help now please. I've had the WD Live player for about 3 days with the uni...
Stuart_anderson
Casual Listener
3551 Views
13 replies
0 likes
have created my account using my Facebook but I can't use it to log into with my sonos
Newbie
have created my account using my Facebook but I can't use it to log into with my sonos
Peter__
Community Legend
1598 Views
8 replies
0 likes
Hey, I've just moved from Brisbane to Melbourne in Australia. I'm aware of how to change your country but I just want to change my city so I'm notifed of gigs near me rather than back in Brisbane. Thanks for anyone who can help!
Casual Listener
Hey, I've just moved from Brisbane to Melbourne in Australia. I'm aware of how to change your country but I just want to change my city so I'm notifed of gigs near me rather than bac...
sklene
Casual Listener
3165 Views
9 replies
0 likes
Hi, been an unlimited user for well over a year now and today when I turned my laptop on spotify said it had to do an update of sorts and it logged me out. When I logged back in it's saying I'm a basic user and my playlists have also disappeared desp...
Casual Listener
Hi, been an unlimited user for well over a year now and today when I turned my laptop on spotify said it had to do an update of sorts and it logged me out. When I logged back in it's saying I'm a bas...
Peter__
Community Legend
1508 Views
9 replies
1 likes
I would like to "hide" some of the heavy users that do not have similar musical taste. This drowns out the people I would actually like to see in this window. I don't have these individuals added as my spotify friends. My guess is that I could un-fri...
Casual Listener
I would like to "hide" some of the heavy users that do not have similar musical taste. This drowns out the people I would actually like to see in this window. I don't have these individuals added as ...
Peter__
Community Legend
30839 Views
29 replies
12 likes
Hi I have a problem. Have had spotify for a couple months. I lend my account to a friend. And now I don't want him to use it. Is there anyway that I can deactivate his phone from using my account
Casual Listener
Hi I have a problem. Have had spotify for a couple months. I lend my account to a friend. And now I don't want him to use it. Is there anyway that I can deactivate his phone from using my account
Peter__
Community Legend
3799 Views
7 replies
4 likes
Hi, I'm new to Spotify and signed up primarily so I can listen via my Sonos Connect. Since I cannot log into Spotify on my Connect with Facebook credentials, I need a username and password to do so. I've gone thru the process about 5 times where Spot...
Casual Listener
Hi, I'm new to Spotify and signed up primarily so I can listen via my Sonos Connect. Since I cannot log into Spotify on my Connect with Facebook credentials, I need a username and pa...
rosierose
Casual Listener
870 Views
5 replies
0 likes
Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registering it, it logged me into my old account. It so happen...
Regular
Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registe...
Sam
Spotify
1676 Views
15 replies
0 likes
HI I'm considering disabling my facebook account. I'm a premium Spotify subscriber and I'm worried that my Spotify use will be disrupted. Anyone know what the consequences of disabling Facebook are? thanks!
Music Fan
HI I'm considering disabling my facebook account. I'm a premium Spotify subscriber and I'm worried that my Spotify use will be disrupted. Anyone know what the consequences of disabling Fac...
Sam
Spotify
6177 Views
15 replies
0 likes
A few days ago I tried to remove the Spotify App from my Facebook account because I was annoyed of seeing it in the Recent Activity box (even though I already made sure in my Spotify Preferences not to show it). Right after that, I was asked to log b...
Visitor
A few days ago I tried to remove the Spotify App from my Facebook account because I was annoyed of seeing it in the Recent Activity box (even though I already made sure in my Spotify Preferences not ...
user-removed
Not applicable
1045 Views
14 replies
0 likes
Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username] doesnt excist. My real e-mail is [Mod edit-email]. But when i try to change it to the correct e-mail it says that i already have an account with...
Newbie
Hi i have a problem with my account [Mod edit-username] the mail adress that is below [Mod edit-username] doesnt excist. My real e-mail is [Mod edit-email]. But when i try to change i...
Peter__
Community Legend
1155 Views
4 replies
0 likes
I want to change my current e-mail adress on Spotify to a new one. When I try to do it, this text appears: "Another account is already registered with this email address" I tripple checked my e-mail so I spelled it right, I did. So then I tried to re...
Regular
I want to change my current e-mail adress on Spotify to a new one. When I try to do it, this text appears: "Another account is already registered with this email address" I tripple checked my e-...
Peter__
Community Legend
28860 Views
10 replies
0 likes
I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is gone. I can't find a way to get it back...anyone kn...
Newbie
I just updated spotify a few days ago and noticed my favorite people list that used to appear on the top left, above the people list that shows all of my facebook friends as they listen to music, is ...
msfit
Newbie
1652 Views
3 replies
0 likes
Hello, My account has been hacked. I was able to use my secondary Facebook login to gain access but the person changed my email address and password. Is there anyway to reset the email address and passowrd so I can regain complete access to my accoun...
Casual Listener
Hello, My account has been hacked. I was able to use my secondary Facebook login to gain access but the person changed my email address and password. Is there anyway to reset the email address and pa...
Peter__
Community Legend
1971 Views
6 replies
0 likes
Are the ecards going to be available in the US anytime soon. I was looking to get a subscription as a gift. Is there any other way to do this
Newbie
Are the ecards going to be available in the US anytime soon. I was looking to get a subscription as a gift. Is there any other way to do this
Peter__
Community Legend
3315 Views
11 replies
2 likes