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Solved!! Premium problems

Hi! I have a PREMIUM account. Then Spotify wanted me to connect it with facebook, which i didn't want. Unfortunately i wasn't able to sign in, without doing it, so I connected both. As a consequence I received a new account --> a FREE Account <-- and...

Visitor

Hi!   I have a PREMIUM account. Then Spotify wanted me to connect it with facebook, which i didn't want. Unfortunately i wasn't able to sign in, without doing it, so I connected both. &n...

Peter__

Community Legend

4080 Views

49 replies

0 likes

Account
Premium
  • 4080 Views
  • 49 replies
  • 0 likes

Solved!! My Spotily appears in THAI-language!

Whaen I open Spotify, all menus etc are in THAI, wich is impossible to read. I found my account infi and its is all correct. How to change the user interface, I´m MAC BOOK user.

Visitor

Whaen I open Spotify, all menus etc are in THAI, wich is impossible to read. I found my account infi and its is all correct. How to change the user interface, I´m MAC BOOK user.

alano_

Casual Listener

1589 Views

2 replies

0 likes

Account
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  • 2 replies
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Solved!! Changing facebook account

I have a spotify account linked to a facebook account I want to deactivate. I have another account already set up that I'd like to link to spotify. I cannot find a simple way to do this or any information on how to do this. My payments are set up thr...

Casual Listener

I have a spotify account linked to a facebook account I want to deactivate. I have another account already set up that I'd like to link to spotify. I cannot find a simple way to do this or any inform...

Peter__

Community Legend

5262 Views

5 replies

0 likes

  • 5262 Views
  • 5 replies
  • 0 likes

Spotify keeps taking a duplicate payment each month, why when I keep telling them of the mistake !

I have on preovious occasions brought to your attention that you keep taking duplicate payments from my account. And it has happened again this month, and I am still waiting for last months to get sorted !!

Casual Listener

I have on preovious occasions brought to your attention that you keep taking duplicate payments from my account. And it has happened again this month, and I am still waiting for last months to get so...

Joe

Community Legend

636 Views

4 replies

0 likes

  • 636 Views
  • 4 replies
  • 0 likes

Switching Facebook accounts connected to Spotify

Hello there. A friend of mine has this problem. He just signed up for Spotify Premium and connected his Spotify account to his Facebook account as promted. Now, he realises that he really doesn't want his Spotify account to be connected to his real F...

Casual Listener

Hello there.   A friend of mine has this problem. He just signed up for Spotify Premium and connected his Spotify account to his Facebook account as promted. Now, he realises that he really do...

Adam

Roadie

4253 Views

6 replies

0 likes

  • 4253 Views
  • 6 replies
  • 0 likes

Giftcard problem: redeemed but no Spotify unlimited status

After redeeming the code from the giftcard i logged on to Spotify to start enjoying the 2 months music BUT i'm still on spotify free with 0 minutes remaining. How long does it usually take to update the subscription status? checked the following thin...

Regular

After redeeming the code from the giftcard i logged on to Spotify to start enjoying the 2 months music BUT i'm still on spotify free with 0 minutes remaining. How long does it usually take to updat...

Joe

Community Legend

3561 Views

12 replies

2 likes

  • 3561 Views
  • 12 replies
  • 2 likes

Solved!! 30 Day trial in combination with gift cards

Hi there! I would love to try out Spotify Premium, the problem is that I don't have a credit card. I'm from the Netherlands, and there are stores here that sell Spotify Gift Cards. I was wondering if I would still be able to get my 30 day trial when ...

Visitor

Hi there!   I would love to try out Spotify Premium, the problem is that I don't have a credit card. I'm from the Netherlands, and there are stores here that sell Spotify Gift Cards. I was w...

Peter__

Community Legend

3238 Views

4 replies

0 likes

  • 3238 Views
  • 4 replies
  • 0 likes

Solved!! paying for unlimited, only getting Free service

Hello ! I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.

Regular

Hello !     I pay for spotify unlimited since 2012-01-29, but the account is still only spotify free. Why ? Need help.

Adam

Roadie

3085 Views

18 replies

1 likes

  • 3085 Views
  • 18 replies
  • 1 likes

Songs I own will not play on spotify mobile

This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to synced.

Newbie

This playlist is synced and available offline, and I used to have no problem playing these tracks on the mobile version. But for some reason it all of the sudden is telling me these tracks need to sy...

Peter__

Community Legend

1531 Views

4 replies

0 likes

  • 1531 Views
  • 4 replies
  • 0 likes

Solved!! won't accept gift card

I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases

Newbie

I do not have a 4 digit pin on the back of my gift card. I only have a 3 digit CVC code. The 3 digit code does not work. Gift card has been used to make other purchases

Peter__

Community Legend

3418 Views

7 replies

0 likes

  • 3418 Views
  • 7 replies
  • 0 likes

Solved!! Gift card issues/not working

So my friend got me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, since premium works on my phone aswell but didnt bother do...

Newbie

So my friend got  me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, s...

Adam

Roadie

1885 Views

3 replies

0 likes

  • 1885 Views
  • 3 replies
  • 0 likes

HOW DO I CONTACT SPOTIFY?

Dear people, I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting an auto reply refering me to the community page. If i ask about it ...

Casual Listener

Dear people,    I have an issue where i have purchased a premium code for 3 months that does not work. I have tried to use the contact form on the website 5 times however i keep getting...

Jamie

Spotify Legend

1993 Views

4 replies

0 likes

  • 1993 Views
  • 4 replies
  • 0 likes

free account doesn't work

hi, after 2 days trying, with a free acciunt, i can't listen lusic anymore. They ask me 12 chf!!In spotify websites, it's writibg, listen during 6 month without restriction. It's a joke, very bad thingCeline

Newbie

hi, after 2 days trying, with a free acciunt, i can't listen lusic anymore. They ask me 12 chf!! In spotify websites, it's writibg, listen during 6 month without restriction. It's a joke, very bad t...

Jamie

Spotify Legend

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Solved!! Starred playlist doesn't publish listens to Facebook

Seemingly since I reinstalled Spotify on my PC, or when I updated my iDevices to the new version of the iOS app, any music I listen to that's playing from my Starred playlist no longer appears on my Facebook. Yet whenever I play songs from any other ...

Community Legend

Seemingly since I reinstalled Spotify on my PC, or when I updated my iDevices to the new version of the iOS app, any music I listen to that's playing from my Starred playlist no longer appears on my ...

Peter__

Community Legend

3710 Views

19 replies

1 likes

Facebook
  • 3710 Views
  • 19 replies
  • 1 likes

Solved!! NUS Discount?

Hi, I just tried to register for Spotify premium, put in my card details and expected to see a box that I could put my NUS number in but no... Nor can I find an option to enter my NUS card number in my account. Where can I put my NUS number to get th...

Visitor

Hi, I just tried to register for Spotify premium, put in my card details and expected to see a box that I could put my NUS number in but no... Nor can I find an option to enter my NUS card number in ...

Peter__

Community Legend

2285 Views

12 replies

0 likes

  • 2285 Views
  • 12 replies
  • 0 likes

paused because account used somewhere else

Am getting this error message after 2 mins. However, There is no other device logged into spotify. I have change the password and still get this error message. Anyone an idea whats going on?

Newbie

Am getting this error message after 2 mins. However, There is no other device logged into spotify.  I have change the password and still get this error message.    Anyone an id...

MartinGT40

Newbie

624 Views

3 replies

0 likes

  • 624 Views
  • 3 replies
  • 0 likes

Half of my songs are gone after update!!

I am very disappointed and pissed at spotifuggle! i subscribed to them because theyhad a bunch of old songs and artists that i liked. After the recent update more than half my songs are gone and I can't even retrieve them because spotifuggle no longe...

Casual Listener

I am very disappointed and pissed at spotifuggle! i subscribed to them because theyhad a bunch of old songs and artists that i liked. After the recent update more than half my songs are gone and I ca...

h20front13

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

permanently delete my account

i want to permanently delete my account but i don't know how to.... help

Visitor

i want to permanently delete my account but i don't know how to.... help

Peter__

Community Legend

7288 Views

3 replies

1 likes

  • 7288 Views
  • 3 replies
  • 1 likes

Deactivated Facebook link to my account and lost all of my playlists

First off, I went through all the FAQs, and scanned the first few pages of the message board, I'm still not having any results so I figured I would ask you guys.Hello! I sent in a ticket to Spotify's help team over a week ago and I have yet to receiv...

Casual Listener

First off, I went through all the FAQs, and scanned the first few pages of the message board, I'm still not having any results so I figured I would ask you guys. Hello! I sent in a ticket to Spoti...

Adam

Roadie

1420 Views

9 replies

1 likes

Free
Other
  • 1420 Views
  • 9 replies
  • 1 likes