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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785197 Views

18 replies

29 likes

  • 785197 Views
  • 18 replies
  • 29 likes

Solved!! Offline Access Has Been Withdrawn?

Sorry about a duplicate thread...Usde it on 4 devices for awhile now, log in tonight and got that message?Any ideas how I can sort it?Mark.

Casual Listener

Sorry about a duplicate thread... Usde it on 4 devices for awhile now, log in tonight and got that message? Any ideas how I can sort it? Mark.

Peter__

Community Legend

38973 Views

108 replies

2 likes

  • 38973 Views
  • 108 replies
  • 2 likes

Recuperar listas de reproducción

Hola!Esta mañana he actualizado el programa y han desaparecido todas mis listas de reproducción y las suscripciones que tenía.Mi usuario antes era meryescudero y ahora aparece el de Facebook Mery Jane.No sé si necesitais más datos.Muchas gracias!!

Casual Listener

Hola! Esta mañana he actualizado el programa y han desaparecido todas mis listas de reproducción y las suscripciones que tenía. Mi usuario antes era meryescudero y ahora aparece el de Facebook Mery...

Peter__

Community Legend

959 Views

8 replies

0 likes

  • 959 Views
  • 8 replies
  • 0 likes

Solved!! Deactivated Facebook without realizing the consequences.... Frustration ensues

I made the mistake recently of deactivating my facebook account, My spotify account continued to work for a few days, afterwords it would log in, and stay in offline mode. Realizing that spotify is only active with a facebook account, i reactivated i...

Regular

I made the mistake recently of deactivating my facebook account, My spotify account continued to work for a few days, afterwords it would log in, and stay in offline mode. Realizing that spotify is o...

Joe

Community Legend

1898 Views

11 replies

0 likes

  • 1898 Views
  • 11 replies
  • 0 likes

erreur 410

bonjour, j'ai un probleme depuis quelques temps: je reussi à me connecter apres plusieures tentatives, mais j'ai un message qui me dit que mon identifiant ou mon mot de passe est faux ( erreur 410). De plus, je suis en mode hors connexion forcé, donc...

Newbie

bonjour, j'ai un probleme depuis quelques temps: je reussi à me connecter apres plusieures tentatives, mais j'ai un message qui me dit que mon identifiant ou mon mot de passe est faux ( erreur 4...

Peter__

Community Legend

1297 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Gift Card gave me premium not unlimited

I got two ten dollar Spotify gift cards and only entered one of them, and it gave me two months of premium when I was wanting unlimited is there anyway I can get help on changing this.

Casual Listener

I got two ten dollar Spotify gift cards and only entered one of them, and it gave me two months of premium when I was wanting unlimited is there anyway I can get help on changing this.

Peter__

Community Legend

1039 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Student discount This feature is currently unavailable. Please try again later

Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply.ThanksPaul

Casual Listener

Cant seem to get my student account to work. Anyonr help. Ive tried the faq and emailed the customer response and no reply. Thanks Paul

Peter__

Community Legend

4245 Views

9 replies

0 likes

  • 4245 Views
  • 9 replies
  • 0 likes

"Following" System Broken, Stuck

For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unfollow", but the change is not saved; the guy still ...

Regular

For about a week (possibly coinciding with a software update but I'm not sure, and definitely surviving yesterday's software update), I have been "following" someone I've never heard of. I click "Unf...

Peter__

Community Legend

670 Views

2 replies

1 likes

  • 670 Views
  • 2 replies
  • 1 likes

Solved!! Playlists disappeared

Hey everyone, When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music to specific playlists for over a year now. is there any way tha...

Regular

Hey everyone,   When I opened my spotify 2 days ago. All of my playlists and people I followed were gone, it was if I opened Spotify for the very first time again. I have been adding music t...

Peter__

Community Legend

1619 Views

17 replies

0 likes

Account
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  • 17 replies
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Solved!! Account Name?

So I wanted to link a friend of mine to my Spotify profile using the URI but it's hard to do that when your account name is impossible to remember. Because I signed up through Facebook, I never got a say in what my account name was and I'm stuck with...

Regular

So I wanted to link a friend of mine to my Spotify profile using the URI but it's hard to do that when your account name is impossible to remember. Because I signed up through Facebook, I never got a...

Peter__

Community Legend

1729 Views

6 replies

0 likes

Account
  • 1729 Views
  • 6 replies
  • 0 likes

Force Logout

I'm wondering if it's possible to force a logout for all connected devices? I've changed my password but the existing connections don't seem to be affected.

Casual Listener

I'm wondering if it's possible to force a logout for all connected devices?  I've changed my password but the existing connections don't seem to be affected.

Peter__

Community Legend

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Force Logout?

Is there possible to force logout? I'm pretty sure someone is using my account since i get messages that Spotify is used somewhere else and my top artists on facebook is far from my music genre. I've changed password, but it doesn't help. Should I ju...

Newbie

Is there possible to force logout? I'm pretty sure someone is using my account since i get messages that Spotify is used somewhere else and my top artists on facebook is far from my music genre. &n...

Peter__

Community Legend

948 Views

4 replies

0 likes

  • 948 Views
  • 4 replies
  • 0 likes

Being Charged $10.99 for Premium?

I just got to looking at my credit card statement and as of last month I started getting charged $10.99 for Premium instead of $9.99. The account billing page says: You have an active Spotify Premium subscription. Your subscription will automatically...

Newbie

I just got to looking at my credit card statement and as of last month I started getting charged $10.99 for Premium instead of $9.99. The account billing page says:   You have an active&nbsp...

Peter__

Community Legend

4784 Views

4 replies

0 likes

  • 4784 Views
  • 4 replies
  • 0 likes

Pay with PayPal without Creditcard 2

After reading a post that this is an issue that should be fixed, i still can't seem to get a subscription to Premium. I've been member since a couple years as a premium user, but had to cancel my creditcard for personal reasons. Now i thought hey, i ...

Newbie

After reading a post that this is an issue that should be fixed, i still can't seem to get a subscription to Premium. I've been member since a couple years as a premium user, but had to cancel my cre...

Rosch64

Newbie

1135 Views

5 replies

0 likes

Premium
Subscription
  • 1135 Views
  • 5 replies
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Premium subscription doesnt work on iPhone.

I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it says that I dont have premium and cant use it on mobile....

Newbie

I have recently bought a premium subscription and it works fine on my computer and it says that I have a premium account on spotify.com. And when I log in to my iPhone with the same account, it say...

Peter__

Community Legend

908 Views

5 replies

0 likes

  • 908 Views
  • 5 replies
  • 0 likes

UK account from Canada

Spotify team, I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident. After changing smart phone it took an hour to download spotify as google play did not list it in Canada. Had to do a manual install No...

Visitor

Spotify team,   I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident.   After changing smart phone it took an hour to download spotif...

Adam

Roadie

1009 Views

8 replies

0 likes

  • 1009 Views
  • 8 replies
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Solved!! Unlimited Still playing adverts...

I've had spotify unlimited for 3 months now, it was fine up until this month when it started playing adverts. The reason for this is because I lost my debit card so had to order a new one and obviously all my details changed...I have updated my card ...

Casual Listener

I've had spotify unlimited for 3 months now, it was fine up until this month when it started playing adverts.   The reason for this is because I lost my debit card so had to order a new one an...

Peter__

Community Legend

1533 Views

7 replies

0 likes

  • 1533 Views
  • 7 replies
  • 0 likes

not had a single reply from a support issue in 14 days. Spotify Case # 00148393

I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed to Spotify unlimited but then spotted that some of my cre...

Newbie

I am yet to receive a reply for the above support issue. I bought 100 credits on 26th June whilst using a premium subscription through virgin media. My subscription ended and I then subscribed t...

Peter__

Community Legend

609 Views

4 replies

0 likes

  • 609 Views
  • 4 replies
  • 0 likes

Disconnect remote service

Hi, I've used a friends iPad to play music and I forgot to disconnect my account on this device. Can you do it for me ?Thanks.

Music Fan

Hi, I've used a friends iPad to play music and I forgot to disconnect my account on this device. Can you do it for me ? Thanks.

Peter__

Community Legend

1375 Views

3 replies

0 likes

  • 1375 Views
  • 3 replies
  • 0 likes

how many devices for a premium a/c

I have spotify premium and connected it to my android. My wife has an Iphone 3gs can that device be allowed to connect with my premium a/c too? My son has a blackberry 9330 and can that be used in the a/c too?

Casual Listener

I have spotify premium and connected it to my android. My wife has an Iphone 3gs can that device be allowed to connect with my premium a/c too?  My son has a blackberry 9330 and can that be use...

Peter__

Community Legend

146553 Views

49 replies

0 likes

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  • 49 replies
  • 0 likes

Referral not working

Hi, I just started using the spotify referal program, but it somehow doesn't seem to work. I only get "Clicks" instead of earnings, even though people register with my personal link, can anybody tell me what I am doing wrong? Also, is it normal to no...

Regular

Hi, I just started using the spotify referal program, but it somehow doesn't seem to work.   I only get "Clicks" instead of earnings, even though people register with my personal link, can a...

Peter__

Community Legend

1812 Views

16 replies

0 likes

  • 1812 Views
  • 16 replies
  • 0 likes