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I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
Regular
5184 Views
14 replies
0 likes
Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this page. My paypal account is linked with a valid bank card ! I don'...
Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this pag...
Casual Listener
8067 Views
4 replies
0 likes
Hi I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedish bank card so i cant change it. What can i do? Thanks
Hi I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedis...
Community Legend
1359 Views
1 replies
0 likes
hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to email them again please advise me on what to do
hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to em...
Community Legend
1256 Views
12 replies
0 likes
I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel your subscription section’" link. Is it because it's...
I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel y...
Community Legend
2003 Views
13 replies
0 likes
I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa. I am unable to download Spotify on my pc here even when logged in to my account. Any suggestions please?
I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa. I am unable to download Spotify on my pc here even when logged in to my account. Any sugges...
Community Legend
515 Views
2 replies
0 likes
Hello,<br><br>I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.<br>Since the beginning of july, I experience some difficulty to make research with the PC version and I cant find the solution on the w...
Hello,<br><br>I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.<br>Since the beginning of july, I experien...
Community Legend
392 Views
1 replies
0 likes
Hi, i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement confirmation from the 1 October in my mailbox. Is this a know pro...
Hi, i'm a prenium user since a while now and recently, my spotify account (linked with my facebook one) says i'm using spotify free. This is rather strange since i can see the payement con...
Community Legend
333 Views
1 replies
0 likes
Hi,I received an email with information "spotify payment failure".It turns out that this is not true, since the payment was charged to my account on 7th September and is already scheduled for October 7th payment for that month. What happened? How can...
Hi, I received an email with information "spotify payment failure". It turns out that this is not true, since the payment was charged to my account on 7th September and is already sche...
Community Legend
620 Views
5 replies
0 likes
Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I opened the music player. Can someone please delete th...
Hi, I unlinked my account from Facebook and I tried logging in with my username missamberj and all of my friends, lists are gone. I think it's because it prompted me to create a new account when I op...
Community Legend
390 Views
1 replies
0 likes
HiI have been a spotify premium customer since July this year paying the full £10 monthly fee. I recently starting university and just got my NUS extra card but I don't know how to convert my current premium account to a discounted premium one. On th...
Hi I have been a spotify premium customer since July this year paying the full £10 monthly fee. I recently starting university and just got my NUS extra card but I don't know how to convert my cur...
Casual Listener
501 Views
2 replies
0 likes
I removed Spotify from my FB, but when I tried to log into Spotify with my FB info, it deleted all of my play lists. However, it's like it created another account for me because I can follow my old playlists. How can I get my old account back??
I removed Spotify from my FB, but when I tried to log into Spotify with my FB info, it deleted all of my play lists. However, it's like it created another account for me because I can follow my old p...
Casual Listener
975 Views
6 replies
0 likes
Hello,I purchased a premium account about a year ago, and recently I was planning on syncing a good 20,000 songs to my new Android device. But when I got to the 3,333 limit I recieved a warning, and was unable to sync any further songs until I un-dow...
Hello, I purchased a premium account about a year ago, and recently I was planning on syncing a good 20,000 songs to my new Android device. But when I got to the 3,333 limit I recieved a warning, ...
Casual Listener
481 Views
2 replies
0 likes
since 5 days my playlists are gone and my account is degraded to a free account. I both filled in the dutch and english contact form, and also replyed to the no-reply, but no reply from Spotify. This morning I got my monthly paymentreceipt for my pay...
since 5 days my playlists are gone and my account is degraded to a free account. I both filled in the dutch and english contact form, and also replyed to the no-reply, but no reply from Spotify. ...
Roadie
755 Views
5 replies
0 likes
cómo puedo cambiar el nombre de usuario de la cuenta? si no es posible cambiarlo, ¿Cómo puedo dar de alta otra cuenta con el mail ya asociado a otra cuenta?
cómo puedo cambiar el nombre de usuario de la cuenta? si no es posible cambiarlo, ¿Cómo puedo dar de alta otra cuenta con el mail ya asociado a otra cuenta?
Community Legend
369 Views
1 replies
0 likes
Hi 01.10.2013 I purchased Spotify premium and paid for one month, but it still have not activated on my account. What can I do? My username is Muffinmafia. Thanks
Hi 01.10.2013 I purchased Spotify premium and paid for one month, but it still have not activated on my account. What can I do? My username is Muffinmafia. ...
Regular
1162 Views
8 replies
0 likes
Hello, my school have deleted my email, and as clumsy as I am I do have forgotten my password. And it doesn't work to change my email adress if I do not can my password and I can't reset my password if I don't have access to my email. Is there any po...
Hello, my school have deleted my email, and as clumsy as I am I do have forgotten my password. And it doesn't work to change my email adress if I do not can my password and I can't reset my password ...
Community Legend
534 Views
3 replies
0 likes
i used my spotify at some other peoples computers and since then it says it's paused because it's being used somewhere else, i have tried changing my password and everything still doesn't work, please help men out!
i used my spotify at some other peoples computers and since then it says it's paused because it's being used somewhere else, i have tried changing my password and everything still doesn't work, pleas...
Community Legend
489 Views
1 replies
0 likes
Much like other users I am noticing that items I have starred are not appearing in my library. It hasn't been as widespread as all my music, just recent additions. For example I tried to star the new J Roddy Walston album "Essential Tremors" which re...
Much like other users I am noticing that items I have starred are not appearing in my library. It hasn't been as widespread as all my music, just recent additions. For example I tried to ...
Regular
2102 Views
24 replies
0 likes
Hey! I cannot remember my password to my spotify and my internet carrier has closed my e-mail because we changed internet company! I have alot of playlists so i dont want to restart with a new sportify! what can i do??
Hey! I cannot remember my password to my spotify and my internet carrier has closed my e-mail because we changed internet company! I have alot of playlists so i dont want to restart with a...
Community Legend
410 Views
1 replies
0 likes
