Ideal Payment
there is an ideal way to pay for Spotify?
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Start a topicthere is an ideal way to pay for Spotify?
Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not available in Canada. Thanks!
Newbie
Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not a...
Thedev
Community Legend
482 Views
1 replies
0 likes
Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!
Newbie
Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!
Peter__
Community Legend
407 Views
1 replies
0 likes
Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I could see everything was gone from here either. What happened...
Casual Listener
Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I...
Peter__
Community Legend
351 Views
1 replies
0 likes
My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in. My username is: kathrine123, and my email is: <> The hacker has changed the em...
Newbie
My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in. My username ...
Peter__
Community Legend
392 Views
1 replies
0 likes
Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someone to fix this, you need phone support fast or I'll ...
Casual Listener
Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someon...
Peter__
Community Legend
365 Views
1 replies
0 likes
I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! Is annoying! Thank you
Casual Listener
I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! I...
Peter__
Community Legend
499 Views
3 replies
0 likes
After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested with my wife's iPhone which is not yet updated, and ...
Casual Listener
After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested w...
jull1234
Newbie
3626 Views
6 replies
1 likes
Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio
Newbie
Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio
Peter__
Community Legend
509 Views
1 replies
0 likes
All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...
Visitor
All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...
Peter__
Community Legend
822 Views
3 replies
0 likes
I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...
Visitor
I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...
Peter__
Community Legend
416 Views
1 replies
0 likes
Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...
Newbie
Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...
Peter__
Community Legend
368 Views
1 replies
0 likes
I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...
Newbie
I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...
Peter__
Community Legend
289 Views
1 replies
0 likes
hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou
Music Fan
hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou
katrina4321
Music Fan
1106 Views
12 replies
0 likes
Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo". The problem is when I insert the code onde spotify...
Casual Listener
Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo...
Peter__
Community Legend
585 Views
3 replies
0 likes
I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!
Newbie
I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!
Peter__
Community Legend
435 Views
1 replies
0 likes
One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It previously had over a hundred tracks. I checked some of ...
Music Fan
One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It...
jjaaayyz
Casual Listener
5210 Views
31 replies
0 likes
sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.
Casual Listener
sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.
577 Views
0 replies
0 likes
Please help <br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username or password but I use same as I use in the Iphone app spotify and there it works.<br><br>Another problem is ...
Newbie
Please help 😱<br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username...
Peter__
Community Legend
464 Views
1 replies
0 likes
I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
Regular
I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
mardedudas
Regular
5253 Views
14 replies
0 likes