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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780840 Views

18 replies

29 likes

  • 780840 Views
  • 18 replies
  • 29 likes

Solved!! No se guardan cambios en el perfil!!! Ayuda!

Buenas tardes a todos, mi perfil me informa de lo siguiente: "Tu cuenta no puede usarse más desde el extranjero, ya que el tiempo máximo de viaje es de 14 días para una cuenta Spotify Free. Si quieres continuar usando Spotify desde el extranjero, anó...

Casual Listener

Buenas tardes a todos, mi perfil me informa de lo siguiente:   "Tu cuenta no puede usarse más desde el extranjero, ya que el tiempo máximo de viaje es de 14 días para una cuenta Spotify Fr...

bigtorrent

Casual Listener

1680 Views

2 replies

0 likes

Subscription
  • 1680 Views
  • 2 replies
  • 0 likes

I can't subscribe due to connection time out

I want to give you a chance Spotify, I really do. I tried to subscribe a year ago but you wouldn't accept my card - despite every other online retailer being happy to. So a year passed by and I try again and am met with repeated time outs for my paym...

Newbie

I want to give you a chance Spotify, I really do. I tried to subscribe a year ago but you wouldn't accept my card - despite every other online retailer being happy to.  So a year passed by an...

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Movistar-Spotify account linkage - double charge

Hi there, I linked my Spotify account to Movistar regarding the promotion and I did the steps I was told so not be charged twice. I unregistered my subscription and I realized I have been charged via Movistar and via Spotify in the period September-O...

Newbie

Hi there,   I linked my Spotify account to Movistar regarding the promotion and I did the steps I was told so not be charged twice. I unregistered my subscription and I realized I have been ...

Peter__

Community Legend

289 Views

1 replies

0 likes

Account
Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Contact form not working!!

Dear Spotify, Please can you explain to me why you make it so easy to join, but impossible to leave. I have recently signed up with Vodafone and want to use the premium service. I cant use the contact form because it wont move forward from the first ...

Visitor

Dear Spotify,   Please can you explain to me why you make it so easy to join, but impossible to leave. I have recently signed up with Vodafone and want to use the premium service.   ...

Andy_Pope2010

Casual Listener

536 Views

4 replies

0 likes

  • 536 Views
  • 4 replies
  • 0 likes

no email for my device password

Some one please help. I have now payed for spotify for a full month and still no email for my device password. Ive sent it like a hundred times

Casual Listener

Some one please help. I have now payed for spotify for a full month and still no email for my device password. Ive sent it like a hundred times

Peter__

Community Legend

263 Views

1 replies

0 likes

Premium
Subscription
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Device Limit Only for Offline?

Okay, so I have only been a Spotify subscriber for like 24 hours, but I have a question. I know there is a 3 device limit for offline syncing. Does this apply ONLY to offline syncing? What I mean is....I have a laptop, iPad, and 2 iPhones. The laptop...

Casual Listener

Okay, so I have only been a Spotify subscriber for like 24 hours, but I have a question.  I know there is a 3 device limit for offline syncing.  Does this apply ONLY to offline syncing? &nb...

cheshire137

Newbie

4475 Views

5 replies

1 likes

  • 4475 Views
  • 5 replies
  • 1 likes

Ideal Payment

there is an ideal way to pay for Spotify?

Newbie

there is an ideal way to pay for Spotify?

cdlmusic

Newbie

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

I am traveling in other country where spotify is not available, how can I export playlists there?

Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not available in Canada. Thanks!

Newbie

Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not a...

Thedev

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Can't upgrade to Student Account

Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!

Newbie

Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!

Peter__

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

All Playlists Disappeared - Premium Subscriber

Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I could see everything was gone from here either. What happened...

Casual Listener

Hi   Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I...

Peter__

Community Legend

264 Views

1 replies

0 likes

Account
Premium
Security
  • 264 Views
  • 1 replies
  • 0 likes

Hacked account

My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in. My username is: kathrine123, and my email is: <> The hacker has changed the em...

Newbie

My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in.  My username ...

Peter__

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Wiped tablet, won't log back on, won;t reset anything

Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someone to fix this, you need phone support fast or I'll ...

Casual Listener

Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someon...

Peter__

Community Legend

299 Views

1 replies

0 likes

Account
Login
  • 299 Views
  • 1 replies
  • 0 likes

DELETE MY ACCOUNT PLEASE!!

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! Is annoying! Thank you

Casual Listener

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! I...

Peter__

Community Legend

389 Views

3 replies

0 likes

  • 389 Views
  • 3 replies
  • 0 likes

Unable to skip tracks in playlist through Bluetooth or iOS 7 lock screen

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested with my wife's iPhone which is not yet updated, and ...

Casual Listener

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested w...

jull1234

Newbie

3419 Views

6 replies

1 likes

Other
Premium
  • 3419 Views
  • 6 replies
  • 1 likes

Unidays

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

Newbie

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

Peter__

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Urgent! Playlist disappeared, duplicated account?

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...

Visitor

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...

Peter__

Community Legend

673 Views

3 replies

0 likes

Account
  • 673 Views
  • 3 replies
  • 0 likes

Change facebook connection for premium account

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...

Visitor

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...

Peter__

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Partner subscription refused because of account status?

Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...

Newbie

Hi everyone,   I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...

Peter__

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Charged when i unsubscribed

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...

Newbie

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...

Peter__

Community Legend

230 Views

1 replies

0 likes

Account
Subscription
  • 230 Views
  • 1 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

Music Fan

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou

katrina4321

Music Fan

800 Views

12 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 800 Views
  • 12 replies
  • 0 likes