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Ideal Payment

there is an ideal way to pay for Spotify?

Newbie

there is an ideal way to pay for Spotify?

cdlmusic

Newbie

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

I am traveling in other country where spotify is not available, how can I export playlists there?

Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not available in Canada. Thanks!

Newbie

Hey I was in the U.S. and save all my fav songs into my playlists. Now I am in Canada and how can I expoert my song lists? I can't even log on to the destop app or mobile app because spotify is not a...

Thedev

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can't upgrade to Student Account

Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!

Newbie

Hi there, It will not let me upgrade my account to the strident account as it keeps coming up the message this feature is currently unavailable please help!

Peter__

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

All Playlists Disappeared - Premium Subscriber

Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I could see everything was gone from here either. What happened...

Casual Listener

Hi   Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I...

Peter__

Community Legend

351 Views

1 replies

0 likes

Account
Premium
Security
  • 351 Views
  • 1 replies
  • 0 likes

Hacked account

My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in. My username is: kathrine123, and my email is: <> The hacker has changed the em...

Newbie

My spotify has been hacked. The hacker has changed the email and the password so I can't change or cancel the account. Now im using the details from my facebook to log in.  My username ...

Peter__

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Wiped tablet, won't log back on, won;t reset anything

Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someone to fix this, you need phone support fast or I'll ...

Casual Listener

Wiped Tablet, now won't log back in with my Facebook account, won't recognize any email address when I try to reset, getting tired of this, especially when I now have to set around waiting for someon...

Peter__

Community Legend

365 Views

1 replies

0 likes

Account
Login
  • 365 Views
  • 1 replies
  • 0 likes

DELETE MY ACCOUNT PLEASE!!

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! Is annoying! Thank you

Casual Listener

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! I...

Peter__

Community Legend

499 Views

3 replies

0 likes

  • 499 Views
  • 3 replies
  • 0 likes

Unable to skip tracks in playlist through Bluetooth or iOS 7 lock screen

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested with my wife's iPhone which is not yet updated, and ...

Casual Listener

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested w...

jull1234

Newbie

3626 Views

6 replies

1 likes

Other
Premium
  • 3626 Views
  • 6 replies
  • 1 likes

Unidays

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

Newbie

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

Peter__

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Urgent! Playlist disappeared, duplicated account?

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...

Visitor

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...

Peter__

Community Legend

822 Views

3 replies

0 likes

Account
  • 822 Views
  • 3 replies
  • 0 likes

Change facebook connection for premium account

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...

Visitor

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...

Peter__

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Partner subscription refused because of account status?

Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...

Newbie

Hi everyone,   I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...

Peter__

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Charged when i unsubscribed

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...

Newbie

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...

Peter__

Community Legend

289 Views

1 replies

0 likes

Account
Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

Music Fan

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou

katrina4321

Music Fan

1106 Views

12 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 1106 Views
  • 12 replies
  • 0 likes

Solved!! Toshiba Volume no máximo

Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo". The problem is when I insert the code onde spotify...

Casual Listener

Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo...

Peter__

Community Legend

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Vodafone partner subscription

I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!

Newbie

I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!

Peter__

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Playlist missing tracks

One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It previously had over a hundred tracks. I checked some of ...

Music Fan

One (possible more) of my playlists is acting weird lately.  It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It...

jjaaayyz

Casual Listener

5210 Views

31 replies

0 likes

  • 5210 Views
  • 31 replies
  • 0 likes

Add "Friends" On Mobile

sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.

Casual Listener

sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.

577 Views

0 replies

0 likes

Account
  • 577 Views
  • 0 replies
  • 0 likes

Cant login

Please help <br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username or password but I use same as I use in the Iphone app spotify and there it works.<br><br>Another problem is ...

Newbie

Please help 😱&lt;br&gt;&lt;br&gt;Cant log in on My account to register My New creditcard. No New creditcArd no premium.&lt;br&gt;&lt;br&gt;Says I enter wrong username...

Peter__

Community Legend

464 Views

1 replies

0 likes

Account
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Can't get the free 48-h trial of Spotify Premium

I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.

Regular

I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.

mardedudas

Regular

5253 Views

14 replies

0 likes

Premium
  • 5253 Views
  • 14 replies
  • 0 likes