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Facebook credentials disappeared from log in

hello - I use my facebook credentials to log into spotify and until yesterday, they've prefilled in the login box. Now, they do not appear and when I enter my facebook user name, it says it is invalid. My facebook credentials are saved on my chrome b...

Newbie

hello -    I use my facebook credentials to log into spotify and until yesterday, they've prefilled in the login box. Now, they do not appear and when I enter my facebook user name, it ...

Peter__

Community Legend

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1 replies

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Accidently deleted my playlist :(

Approx. 3-4 days ago I accidently deleted the playlist called 'afspeellijst 1'. It contained about 200-250 songs. Is there any possible way to recover the playlist? Thanks in advance! Paul de Keijzer <> [Edit: Snip-Email(Privacy)-Peter]

Newbie

Approx. 3-4 days ago I accidently deleted the playlist called 'afspeellijst 1'. It contained about 200-250 songs. Is there any possible way to recover the playlist?   Thanks in advance! &n...

Peter__

Community Legend

327 Views

1 replies

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Payment details changed but now iPad app says I don't have premium

I got a new bank card which meant that my spotify got cancelled when it tried to take payment from the old one.
I have now reinstated my premium account and paid with the new card but when I try to log in on my iPad it says I need spotify premium to ...

Newbie

I got a new bank card which meant that my spotify got cancelled when it tried to take payment from the old one. <br>I have now reinstated my premium account and paid with the new card but when ...

Liam

Community Legend

460 Views

3 replies

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Spotify username given to me using facebook email is not same account as facebook account.

I have an account with my facebook email/password. When I recently gave that email/password to spotify's website, it told me that my "username" was arghitbepaul. I then tried logging in to spotify using that username after I deleted my facebook accou...

Casual Listener

I have an account with my facebook email/password. When I recently gave that email/password to spotify's website, it told me that my "username" was arghitbepaul. I then tried logging in to spotify us...

arghitbepaul

Casual Listener

454 Views

2 replies

0 likes

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Charged after trial period - but wasn't able to get it to work - need refund help!

I was just charged for the end of the trial process and I couldn't ever get it to work! Could someone please help me get a refund because I'm paying for unused services! Thank you!!

Newbie

I was just charged for the end of the trial process and I couldn't ever get it to work! Could someone please help me get a refund because I'm paying for unused services! Thank you!!

Taylor

Community Legend

330 Views

1 replies

1 likes

Account
  • 330 Views
  • 1 replies
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Solved!! Spotify Card Activation

Hello, i want to activate a spotify card which i bought from the Albert Heijn in The Netherlands. Spotify says the code is unknown but i am not sure about one letter in the code. The code appears to end with 1ITLW (capital i) or 1iTLW or 1lTLW (small...

Regular

Hello,   i want to activate a spotify card which i bought from the Albert Heijn in The Netherlands. Spotify says the code is unknown but i am not sure about one letter in the code. The code ...

Sam

Spotify

678 Views

3 replies

0 likes

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Account gone

This morning when i woke up my account (that ive used since 2009) is gone! It doesnt exist anymore. Could use some help getting it back.. // Hojjen

Casual Listener

This morning when i woke up my account (that ive used since 2009) is gone! It doesnt exist anymore.   Could use some help getting it back..   // Hojjen  

Sam

Spotify

757 Views

6 replies

0 likes

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Account lost

Hello,I always used to log on into my spotify account via Facebook and my girlfriend via my email adress and password.. this worked fine untill today We have lost all our playlist and our premium account. If I log on with my Facebook or my email adre...

Newbie

Hello, I always used to log on into my spotify account via Facebook and my girlfriend via my email adress and password.. this worked fine untill today We have lost all our playlist and our premi...

Sam

Spotify

319 Views

1 replies

0 likes

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Help! I deleted my facebook profile.

Hi, I have Spotify premium. I used to log in through Facebook account, but I decided to close my facebook. What about my password?! I can't use Spotify with the normal log in, and I can't set a new password or whatever because Spotify tells me that I...

Newbie

Hi, I have Spotify premium. I used to log in through Facebook account, but I decided to close my facebook.  What about my password?! I can't use Spotify with the normal log in, and I can't set...

Sam

Spotify

757 Views

1 replies

0 likes

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Facebook / lost playlists - old fix?

Since getting new iphone - I've lost all my playlists on account 'luckytenseven' it appears to be because I have two accounts under the same username due to the bug you have with facebook , but I can't see the option to unlink facebook on desktop app...

Casual Listener

Since getting new iphone - I've lost all my playlists on account 'luckytenseven' it appears to be because I have two accounts under the same username due to the bug you have with facebook , but I can...

Sam

Spotify

686 Views

6 replies

0 likes

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Solved!! Cannot change payment method when I am in a country where Spotify has not yet launched

I have a Dutch spotify account. I am currently on a long trip through latin america and received an email that my premium subscription is no longer valid due to a problem with the credit card. I tried to change the credit card but the site takes me a...

Casual Listener

  I have a Dutch spotify account. I am currently on a long trip through latin america and received an email that my premium subscription is no longer valid due to a problem with the credit car...

benteleite

Casual Listener

860 Views

4 replies

0 likes

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How to Syn the password with Facebook account

I changed my Facebook password, and it didn't on Spotify. How could I do for this problem?

Regular

I changed my Facebook password, and it didn't on Spotify.   How could I do for this problem? 

Peter__

Community Legend

367 Views

1 replies

0 likes

Account
Login
  • 367 Views
  • 1 replies
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Problems with E-mail

I have a Spotify account registered to an e-mail adress that doesn't excist anymore. I can't enter this account now because I don't know the password. I can't ask for the password to be sent to this non-excisting e-mail of course. What shall I do? to...

Newbie

I have a Spotify account registered to an e-mail adress that doesn't excist anymore. I can't enter this account now because I don't know the password. I can't ask for the password to be sent to this ...

Peter__

Community Legend

364 Views

2 replies

0 likes

  • 364 Views
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Solved!! Another account is already registered with this email address

When I try to update my profile I got this message: Another account is already registered with this email address. Can you delete the profile that is not premium member.

Casual Listener

When I try to update my profile I got this message: Another account is already registered with this email address. Can you delete the profile that is not premium member.    

Peter__

Community Legend

719 Views

2 replies

0 likes

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Solved!! Want to delete Facebook - Both accounts are linked and it won't let me change this.

I recently deleted my facebook account with Spotify inevitably kicking me out. I need to re-activate facebook to access my Spotify which i don't want to do. I can't find how to change it to just using a username and password anywhere ! I tried loggin...

Visitor

I recently deleted my facebook account with Spotify inevitably kicking me out. I need to re-activate facebook to access my Spotify which i don't want to do. I can't find how to change it to just usin...

user-removed

Not applicable

624 Views

2 replies

0 likes

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Solved!! No se guardan cambios en el perfil!!! Ayuda!

Buenas tardes a todos, mi perfil me informa de lo siguiente: "Tu cuenta no puede usarse más desde el extranjero, ya que el tiempo máximo de viaje es de 14 días para una cuenta Spotify Free. Si quieres continuar usando Spotify desde el extranjero, anó...

Casual Listener

Buenas tardes a todos, mi perfil me informa de lo siguiente:   "Tu cuenta no puede usarse más desde el extranjero, ya que el tiempo máximo de viaje es de 14 días para una cuenta Spotify Fr...

bigtorrent

Casual Listener

1825 Views

2 replies

0 likes

Subscription
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  • 2 replies
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I can't subscribe due to connection time out

I want to give you a chance Spotify, I really do. I tried to subscribe a year ago but you wouldn't accept my card - despite every other online retailer being happy to. So a year passed by and I try again and am met with repeated time outs for my paym...

Newbie

I want to give you a chance Spotify, I really do. I tried to subscribe a year ago but you wouldn't accept my card - despite every other online retailer being happy to.  So a year passed by an...

Peter__

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
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Movistar-Spotify account linkage - double charge

Hi there, I linked my Spotify account to Movistar regarding the promotion and I did the steps I was told so not be charged twice. I unregistered my subscription and I realized I have been charged via Movistar and via Spotify in the period September-O...

Newbie

Hi there,   I linked my Spotify account to Movistar regarding the promotion and I did the steps I was told so not be charged twice. I unregistered my subscription and I realized I have been ...

Peter__

Community Legend

361 Views

1 replies

0 likes

Account
Subscription
  • 361 Views
  • 1 replies
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Contact form not working!!

Dear Spotify, Please can you explain to me why you make it so easy to join, but impossible to leave. I have recently signed up with Vodafone and want to use the premium service. I cant use the contact form because it wont move forward from the first ...

Visitor

Dear Spotify,   Please can you explain to me why you make it so easy to join, but impossible to leave. I have recently signed up with Vodafone and want to use the premium service.   ...

Andy_Pope2010

Casual Listener

656 Views

4 replies

0 likes

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no email for my device password

Some one please help. I have now payed for spotify for a full month and still no email for my device password. Ive sent it like a hundred times

Casual Listener

Some one please help. I have now payed for spotify for a full month and still no email for my device password. Ive sent it like a hundred times

Peter__

Community Legend

331 Views

1 replies

0 likes

Premium
Subscription
  • 331 Views
  • 1 replies
  • 0 likes