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Account lost

Account lost

Hello,

I always used to log on into my spotify account via Facebook and my girlfriend via my email adress and password.. this worked fine untill today
We have lost all our playlist and our premium account. If I log on with my Facebook or my email adress it creates a new account and if I log on with my username it contains 1 playlist she accidentaly made last night on her computer.. I think that is what went wrong.. she now activated a fourth device on the same account!

If I use my friends account to look at my account he can only see the new created account without a playlist but if I go to one of my playlists he was following I can see my old account with all my playlists.

What must I do now? Seeing my subcription is still going on but I can't seem to use it..

Thanks in advance !
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1 Reply

If you could contact us via email, we'll be able to sort it. Just contact us here: http://spoti.fi/LcmHYK
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