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Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same ad...

LUCASYOU

Casual Listener

7527 Views

15 replies

10 likes

Account
Free
  • 7527 Views
  • 15 replies
  • 10 likes

Solved!! Creating new account with same email address

My Question or IssueI had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". M...

Casual Listener

My Question or Issue I had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it s...

Jason106

Visitor

11651 Views

3 replies

0 likes

Account
  • 11651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

Newbie

Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account a...

user-removed

Not applicable

143761 Views

94 replies

44 likes

Account
Login
Security
  • 143761 Views
  • 94 replies
  • 44 likes

Superuser Contribution Unable to change my plan

PlanPremiumCountryItalyDeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueI had a DUO Premium plan, but I recently changed my residence to Italy. While updating the payment method, my plan was moved to Premium Individual. Now, when ...

Visitor

Plan Premium Country Italy Device Samsung Galaxy S24  Operating System Android   My Question or Issue I had a DUO Premium plan, but I recently changed my residence to Italy. While...

Joan

Moderator

1312 Views

3 replies

2 likes

Account
  • 1312 Views
  • 3 replies
  • 2 likes

Superuser Contribution "Unable to load details" at Spotify for Creators

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. Windows 11 - Chrome Browser

Newbie

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked.  ...

Hornyvoicek

Newbie

5887 Views

17 replies

3 likes

Account
Login
  • 5887 Views
  • 17 replies
  • 3 likes

Email not being accepted for registration

Hey! I want to start a new spotify account, but it doesn't accept my email: [removed by Mod] For those of you wondering, yes, it is a real email and it works just like one. The only difference being google nor bing nor yahoo are the owners of the dom...

Newbie

Hey! I want to start a new spotify account, but it doesn't accept my email: [removed by Mod]   For those of you wondering, yes, it is a real email and it works just like one. The only d...

Anjodatec

Casual Listener

5006 Views

2 replies

0 likes

Account
  • 5006 Views
  • 2 replies
  • 0 likes

Streaming cap of 300 per Day

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...

Regular

Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams?  &n...

luna_xx

Visitor

13953 Views

2 replies

2 likes

Account
Other
Unlimited
  • 13953 Views
  • 2 replies
  • 2 likes

Superuser Contribution MAKE PRIVATE SESSION PERMANENT!!!

I will cancel subscription if this is not implemented by next month

Casual Listener

I will cancel subscription if this is not implemented by next month

MihailY

Moderator

4760 Views

3 replies

8 likes

Account
  • 4760 Views
  • 3 replies
  • 8 likes

Superuser Contribution Chargeback???

I got a chargeback email this morning and my account had been disabled which makes it extremely difficult to resolve... I've been a premium subscriber for over a year and never had a problem. I've created a new account and filled in the contact form,...

Casual Listener

I got a chargeback email this morning and my account had been disabled which makes it extremely difficult to resolve... I've been a premium subscriber for over a year and never had a problem. I've c...

Xenia

Spotify Legend

10814 Views

28 replies

0 likes

Account
Premium
Subscription
  • 10814 Views
  • 28 replies
  • 0 likes

Solved!! No puedo pagar Spotify premium

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.que pas...

Newbie

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium   Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...

PabloMusicMan

Roadie

170493 Views

186 replies

46 likes

Account
Free
Login
Other
Premium
Subscription
Unlimited
  • 170493 Views
  • 186 replies
  • 46 likes

Solved!! Why can't we play on more than one device?

Just recently have I noticed that I can only play on one device at a time. Me and my girlfriend have completely different music tastes though we usually share the same spotify account. I was playing some music on my computer and as soon as my girlfri...

Visitor

Just recently have I noticed that I can only play on one device at a time.   Me and my girlfriend have completely different music tastes though we usually share the same spotify account....

tjcollide

Newbie

171372 Views

147 replies

21 likes

Account
  • 171372 Views
  • 147 replies
  • 21 likes

Solved!! Password reset not working

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further with that, either. I've checked my spam, nothing. I di...

Visitor

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further...

drunksaint

Casual Listener

96464 Views

28 replies

4 likes

Account
Login
  • 96464 Views
  • 28 replies
  • 4 likes

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi, I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contract (24 months). They've informed me that this only applies to ...

Newbie

...ontract (24 months). They've informed me that this only applies to new accounts, however I was wondering if it was possible to apply the offer to my existing account?    Alternatively I w...

lilyurwin

Newbie

16614 Views

21 replies

1 likes

Account
Premium
Subscription
  • 16614 Views
  • 21 replies
  • 1 likes

Solved!! Billed Twice

I've noticed on my credit card statement that I have been billed twice by Spotify. The first bill took place on 10/1 for $10.82. The second charge is pending for $10.82. Can someone explain to me why I'm being billed twice and how will the Spotify "c...

Casual Listener

I've noticed on my credit card statement that I have been billed twice by Spotify. The first bill took place on 10/1 for $10.82. The second charge is pending for $10.82. Can someone explain to me why...

chankendrick

Newbie

2817 Views

10 replies

2 likes

Account
  • 2817 Views
  • 10 replies
  • 2 likes

Solved!! Paying for someone else's account: possibility?

Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it a possibility to be billed for her account?

Casual Listener

Hey there,   My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is i...

mgittler

Casual Listener

7699 Views

4 replies

0 likes

Account
Unlimited
  • 7699 Views
  • 4 replies
  • 0 likes

Email notification language

Hi I am based in Hong Kong and subscribe to Spotify in Hong Kong. The Spotify software lets me set English language but all the email notifications that I receive are in Chinese characters. How can I change the email notification language to English?...

Newbie

Hi   I am based in Hong Kong and subscribe to Spotify in Hong Kong. The Spotify software lets me set English language but all the email notifications that I receive are in Chinese characters...

HongKong2018

Newbie

11268 Views

30 replies

41 likes

Account
  • 11268 Views
  • 30 replies
  • 41 likes

My premium account has been hacked

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to [email protected] I am only able to post this due to the linkeing with my facebook account. PLEASE HELP

Casual Listener

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to [email protected] I am only able to post this due to t...

lilyphantom

Newbie

3615 Views

9 replies

0 likes

Account
Security
  • 3615 Views
  • 9 replies
  • 0 likes

How to change language

I am from Korea my English not so good so I want to change to Korean language in spotify but Korean is not option. Is there way to change to Korean? Much thanks. ^-^ ㅋㅋㅋ

Casual Listener

I am from Korea my English not so good so I want to change to Korean language in spotify but Korean is not option. Is there way to change to Korean? Much thanks. ^-^ ㅋㅋㅋ 

alexandra_s

Newbie

2583 Views

2 replies

0 likes

Account
  • 2583 Views
  • 2 replies
  • 0 likes

Account hacked? Playlists Deleted

Hi there, For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists. Is it possible to get the playlists back? I am a spotify premium user Please help Regards Pete Wright (...

Casual Listener

Hi there,   For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists.   Is it possible to get the p...

brittanylexi

Newbie

1685 Views

6 replies

0 likes

Account
Security
  • 1685 Views
  • 6 replies
  • 0 likes

Unsubscribed before the trial ended, still got charged!

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged. It said on the Spotify website, that I had to unsu...

Newbie

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged....

NikkiNixx41

Newbie

602 Views

2 replies

0 likes

Account
Premium
Subscription
  • 602 Views
  • 2 replies
  • 0 likes