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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785818 Views

18 replies

29 likes

  • 785818 Views
  • 18 replies
  • 29 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

Newbie

Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...

lucaspar

Regular

132608 Views

94 replies

42 likes

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  • 132608 Views
  • 94 replies
  • 42 likes

Superuser Contribution "Unable to load details" at Spotify for Creators

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. Windows 11 - Chrome Browser

Newbie

I can login to Creators area, but I've been getting "Unable to load details" error. I logged out and logged in again. Cleared my browser's cache. Tried on a different browser. Nothing worked. &n...

Hornyvoicek

Newbie

2608 Views

17 replies

2 likes

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  • 2608 Views
  • 17 replies
  • 2 likes

Solved!! No puedo pagar Spotify premium

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.que pas...

Newbie

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium   Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...

PabloMusicMan

Roadie

163689 Views

186 replies

46 likes

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  • 163689 Views
  • 186 replies
  • 46 likes

Solved!! Password reset not working

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further with that, either. I've checked my spam, nothing. I di...

Visitor

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further...

drunksaint

Casual Listener

92244 Views

28 replies

4 likes

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  • 92244 Views
  • 28 replies
  • 4 likes

BEWARE FRAUD SCAM

Dear Spotify Community, I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have no financial connections to that Country. SPOTIFY IS THE ONLY O...

Newbie

Dear Spotify Community,   I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have n...

Romscissors

Newbie

7713 Views

6 replies

1 likes

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Premium
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Subscription
Unlimited
  • 7713 Views
  • 6 replies
  • 1 likes

i have forgotten my password and cant reset it

I have forgotten my password to my spotify account. When selecting 'Forgotten your password?' at sign in it directs me to my edit profile page where I can change my password but I can not do this without knowing my current password - the one I have f...

Casual Listener

I have forgotten my password to my spotify account.   When selecting 'Forgotten your password?' at sign in it directs me to my edit profile page where I can change my password but I can not ...

dolomitecdc

Newbie

11574 Views

7 replies

5 likes

Login
  • 11574 Views
  • 7 replies
  • 5 likes

Solved!! Login problems after disconnect from Facebook - cant login

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to my account. I can't find a way to receive a new passw...

Newbie

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to ...

MissMarpleS

Newbie

2684 Views

4 replies

0 likes

Account
Login
Premium
  • 2684 Views
  • 4 replies
  • 0 likes

Wrong password?!

Hi! Today I couldn't log in to my account. It keeps telling me I put the wrong login details in. When I try to login on my mobile phone, I can login successfully, and see all my playlists. But after about 5 seconds, or even less, I'm getting thrown o...

Regular

Hi!   Today I couldn't log in to my account. It keeps telling me I put the wrong login details in.   When I try to login on my mobile phone, I can login successfully, and see all m...

kaelani14

Newbie

5215 Views

28 replies

0 likes

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Premium
  • 5215 Views
  • 28 replies
  • 0 likes

Solved!! Cannot reset password

For some reason, my password is no longer recognized in Spotify. I am still able to stream from my iPhone and my computer, but my iPad has logged me out. I did not change my password and the password reset page http://www.spotify.com/password-reset/ ...

Casual Listener

For some reason, my password is no longer recognized in Spotify. I am still able to stream from my iPhone and my computer, but my iPad has logged me out. I did not change my password and the passwo...

11131797217

Newbie

12369 Views

6 replies

0 likes

Account
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Premium
  • 12369 Views
  • 6 replies
  • 0 likes

Solved!! My account got switched to another one need help!

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook through his account. So i made him a new account since his old one ...

Casual Listener

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to   go on the laptop i connected to my facebook ...

Peter__

Community Legend

750 Views

4 replies

0 likes

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Other
Security
  • 750 Views
  • 4 replies
  • 0 likes

Account compromised Terrible service

Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago and i'm still waiting for a reply. This person is messing with m...

Music Fan

Hello all.   My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago a...

Peter__

Community Legend

987 Views

13 replies

0 likes

Account
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Security
  • 987 Views
  • 13 replies
  • 0 likes

Twitter hacked

Can spotify please do a force all log off?

Casual Listener

Can spotify please do a force all log off?

Bsmoove

Casual Listener

505 Views

4 replies

0 likes

Account
Login
  • 505 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't download music

Hi, I've been a premium Spotify user for several months now, and I have never had this problem before. No matter which device I am logged into Spotify on, I can't download music. Last night I tried on my computer, turned Spotify off and back on, sign...

Casual Listener

Hi, I've been a premium Spotify user for several months now, and I have never had this problem before. No matter which device I am logged into Spotify on, I can't download music. Last night I tried o...

Joe

Community Legend

193110 Views

26 replies

4 likes

Login
Premium
Subscription
Unlimited
  • 193110 Views
  • 26 replies
  • 4 likes

Two Spotify users/accounts?

Hey! I have a little problem because I have two Spotify users and I don't really know why. I don't know how I did my second Spotify account and because of that I can't log in my first Spotify account (where is my all playlists, followers etc.). I did...

Casual Listener

Hey!   I have a little problem because I have two Spotify users and I don't really know why. I don't know how I did my second Spotify account and because of that I can't log in my first Spot...

Peter__

Community Legend

2137 Views

5 replies

0 likes

Account
Login
  • 2137 Views
  • 5 replies
  • 0 likes

Getting logged into a new account instead of my old after update

Hey guys, after the newest update was installed, Spotify asked for credentials to log in. I entered the usual stuff, but that logs me into a new account without anything, no unlimited, no playlists.. I already wrote some tickets via the contact form,...

Regular

...o playlists.. I already wrote some tickets via the contact form, but got no response yet.. I listen to all my music via Spotify only and am kinda frustrated 😞   The new login ID is 1...

Peter__

Community Legend

1019 Views

11 replies

0 likes

Account
Login
  • 1019 Views
  • 11 replies
  • 0 likes

Solved!! Premium Account Hacked

Hello, My account has been hacked. I was able to use my secondary Facebook login to gain access but the person changed my email address and password. Is there anyway to reset the email address and passowrd so I can regain complete access to my accoun...

Casual Listener

Hello, My account has been hacked. I was able to use my secondary Facebook login to gain access but the person changed my email address and password. Is there anyway to reset the email address and p...

Peter__

Community Legend

1459 Views

6 replies

0 likes

Account
Login
Other
Security
  • 1459 Views
  • 6 replies
  • 0 likes

Spotify won't let me log in

I get emails saying your trial has ended, would you like 30 days free? I click yes. It directs me to safari, which I click 'try premium for free' button. I then start to sign in with spotify user details, because I don't have Facebook.. I put in my d...

Newbie

...etails, because I don't have Facebook.. I put in my details and click log in. Then the page loads. But it only loads back to the login page and not to the 30 days free! It just bounces back to it a...

Peter__

Community Legend

829 Views

3 replies

0 likes

Login
Other
  • 829 Views
  • 3 replies
  • 0 likes

Resetting password doesn't work!

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through facebook etc - nothing works) and now I´ve stopped pay...

Visitor

Need help to reset my password for my ordinary account. Tried severel times (about 15- 20 times including uninstalling, reinstalling, restarting computer, emailing your office, connecting through fac...

Peter__

Community Legend

883 Views

7 replies

0 likes

Account
Login
  • 883 Views
  • 7 replies
  • 0 likes

Solved!! Force Log Out

Can someone please force logout on my account? I've been having trouble with people using it...the account name is barnhousebaseball33...thanks

Casual Listener

Can someone please force logout on my account? I've been having trouble with people using it...the account name is barnhousebaseball33...thanks

Taylor

Community Legend

2935 Views

2 replies

0 likes

Account
Login
  • 2935 Views
  • 2 replies
  • 0 likes

Everything on RESET - ALL PLAYLISTS GONE

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my music stopped playing on my mobile (it was playing s...

Visitor

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my m...

user-removed

Not applicable

625 Views

4 replies

1 likes

Free
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Premium
Security
  • 625 Views
  • 4 replies
  • 1 likes