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Topics with Label: Security

Forum Posts

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

Newbie

Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...

lucaspar

Regular

133411 Views

94 replies

43 likes

Account
Login
Security
  • 133411 Views
  • 94 replies
  • 43 likes

My premium account has been hacked

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the linkeing with my facebook account. PLEASE HELP

Casual Listener

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the ...

lilyphantom

Newbie

3365 Views

9 replies

0 likes

Account
Security
  • 3365 Views
  • 9 replies
  • 0 likes

Account hacked? Playlists Deleted

Hi there, For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists. Is it possible to get the playlists back? I am a spotify premium user Please help Regards Pete Wright (...

Casual Listener

Hi there,   For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists.   Is it possible to get the play...

brittanylexi

Newbie

1457 Views

6 replies

0 likes

Account
Security
  • 1457 Views
  • 6 replies
  • 0 likes

BEWARE FRAUD SCAM

Dear Spotify Community, I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have no financial connections to that Country. SPOTIFY IS THE ONLY O...

Newbie

Dear Spotify Community,   I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have n...

Romscissors

Newbie

7775 Views

6 replies

1 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 7775 Views
  • 6 replies
  • 1 likes

Solved!! Not receiving device password email

Hi - I just upgraded to Spotify Premium, and I want to setup my iPhone and Sonos device to use it. I saw that I needed to create a password, and to click on a set-device-password link to get started, which was supposed to send me an email to my regis...

Casual Listener

Hi - I just upgraded to Spotify Premium, and I want to setup my iPhone and Sonos device to use it.  I saw that I needed to create a password, and to click on a set-device-password link to get st...

richie967

Casual Listener

11251 Views

79 replies

0 likes

Premium
Security
  • 11251 Views
  • 79 replies
  • 0 likes

Can people see your iTunes library on Spotify?

In Spotify preferences there's an area that says 'Local Files'. Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or does that mean that iTunes shows up in my own Spotify? I'm ...

Casual Listener

In Spotify preferences there's an area that says 'Local Files'.  Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or do...

user-removed

Not applicable

6890 Views

3 replies

0 likes

Security
  • 6890 Views
  • 3 replies
  • 0 likes

Lost my spotify account, followers, playlists and history...

So I am not sure what happened. I tried logging in one day and it kept saying can't login. Finally once I have logged in, my profile was all out of wack. It asked me to link to facebook so I did. But it seems like it was a new profile or something. I...

Casual Listener

So I am not sure what happened. I tried logging in one day and it kept saying can't login. Finally once I have logged in, my profile was all out of wack. It asked me to link to facebook so I did. But...

Peter__

Community Legend

1583 Views

18 replies

0 likes

Account
Free
Other
Security
Subscription
  • 1583 Views
  • 18 replies
  • 0 likes

Someone else is using my email?!

Hi! I have been a subscriber to spotify premium for around 3 years now and never had any problems until now. My old email account was deleted and when I try to enter my new one it tells me is already linked to another account. I have received a few e...

Newbie

Hi!   I have been a subscriber to spotify premium for around 3 years now and never had any problems until now. My old email account was deleted and when I try to enter my new one it tells me...

telliott

Newbie

1133 Views

2 replies

0 likes

Account
Security
Subscription
  • 1133 Views
  • 2 replies
  • 0 likes

Solved!! My account got switched to another one need help!

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to go on the laptop i connected to my facebook through his account. So i made him a new account since his old one ...

Casual Listener

Hi so I have had spotify for a long time now and I went to my parents house. Well my dad loged into his spotify account and when i went to   go on the laptop i connected to my facebook ...

Peter__

Community Legend

778 Views

4 replies

0 likes

Account
Login
Other
Security
  • 778 Views
  • 4 replies
  • 0 likes

Account compromised Terrible service

Hello all. My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago and i'm still waiting for a reply. This person is messing with m...

Music Fan

Hello all.   My account has been compromised and my email and password has been changed. I am oonly able to contact you through Facebook login. I sent a email to support nearly 2 days ago an...

Peter__

Community Legend

1012 Views

13 replies

0 likes

Account
Login
Security
  • 1012 Views
  • 13 replies
  • 0 likes

Solved!! Unauthorised use of my account.

Hey, Yesterday, while listening to music, it stopped playing saying that my account was being used elsewhere. The only other active login that I knew of was on my uncle's iPad, which he hadn't used that day. I've since changed my password and the pro...

Casual Listener

Hey,   Yesterday, while listening to music, it stopped playing saying that my account was being used elsewhere. The only other active login that I knew of was on my uncle's iPad, which he ha...

Tommywernborg

Regular

1207 Views

4 replies

0 likes

Account
Security
  • 1207 Views
  • 4 replies
  • 0 likes

Cambio a Premium con MOVISTAR - Error SSL Certificado Seguridad no de confianza

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/ Cuando he aceptado que Spotyfy comparta con ellos mis datos de la cuenta, me ha redirigido a una página que...

Visitor

Hola. Soy suscriptor "Unlimited". He intentado acogerme a la oferta de Movistar para subir a "Premium" a través de http://spotify.movistar.es/   Cuando he aceptado que Spotyfy comparta con...

Peter__

Community Legend

1248 Views

6 replies

0 likes

Premium
Security
Subscription
  • 1248 Views
  • 6 replies
  • 0 likes

Solved!! My account has been hacked

Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registering it, it logged me into my old account. It so happen...

Regular

Just like title says. My account has been hacked about week and half ago. I sended two support tickets and no response to this day. So I finally decided to register new account, and while registe...

Sam

Spotify

1397 Views

15 replies

0 likes

Account
Security
  • 1397 Views
  • 15 replies
  • 0 likes

Solved!! Premium Account Hacked

Hello, My account has been hacked. I was able to use my secondary Facebook login to gain access but the person changed my email address and password. Is there anyway to reset the email address and passowrd so I can regain complete access to my accoun...

Casual Listener

...assowrd so I can regain complete access to my account and increase the level of security?   I do not know if I am able to post my email address on the forum, so please advise before I do so....

Peter__

Community Legend

1485 Views

6 replies

0 likes

Account
Login
Other
Security
  • 1485 Views
  • 6 replies
  • 0 likes

Account info is wrong and password does not work to correct it.

I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and password. Password does not work. Can't use the forgot...

Casual Listener

I believe my account has been hacked. I started getting the message "music has been paused...". Checked out my account info and it's all wrong (email, number). Tried to change my account info and pas...

meahtenoha

Spotify

803 Views

7 replies

0 likes

Account
Premium
Security
  • 803 Views
  • 7 replies
  • 0 likes

Everything on RESET - ALL PLAYLISTS GONE

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my music stopped playing on my mobile (it was playing s...

Visitor

So i don't know what was happening yesterday but as i wanted to log in on spotify account on my netbook he told me i was using the wrong password. I clicked on forgot password and all the sudden my m...

user-removed

Not applicable

637 Views

4 replies

1 likes

Free
Login
Premium
Security
  • 637 Views
  • 4 replies
  • 1 likes

Spotify Is Unable To Withdraw Funds...

Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account? Account: jojjeba Thanks in advance!

Casual Listener

Always when I start Spotify on my computer comes a message "Spotify Is Unable To Withdraw Funds...". Can you guys please check my account?   Account: jojjeba   Thanks in advance! ...

jojjeba01

Casual Listener

401 Views

2 replies

0 likes

Account
Premium
Security
Subscription
  • 401 Views
  • 2 replies
  • 0 likes

Keep getting kicked off

I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now they're back. Also 95% of my starred items disappeared but those n...

Casual Listener

I keep getting kicked off with it telling me someone else has logged into my account.  I'm the only person with my account information.  A while ago all my playlists disappeared but now the...

Peter__

Community Legend

775 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 775 Views
  • 1 replies
  • 0 likes

All Playlists Disappeared - Premium Subscriber

Hi Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I could see everything was gone from here either. What happened...

Casual Listener

Hi   Today as I was walking to work I could see all my playlists disappearing from my device until I had none. I was using my android phone. As I managed to get hold of a desktop computer, I...

Peter__

Community Legend

286 Views

1 replies

0 likes

Account
Premium
Security
  • 286 Views
  • 1 replies
  • 0 likes

Please delete my account

Three times have I requested that spotify should stop sending me spam but it seems like spotify refuse to accept that by NO i mean NO. How can i permanently delete my account and all personal data associated with it. And by delete i mean delete any p...

Visitor

Three times have I requested that spotify should stop sending me spam but it seems like spotify refuse to accept that by NO i mean NO.   How can i permanently delete my account and all perso...

Peter__

Community Legend

390 Views

1 replies

1 likes

Account
Other
Security
  • 390 Views
  • 1 replies
  • 1 likes