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Topics with Label: Subscription

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Superuser Contribution Chargeback???

I got a chargeback email this morning and my account had been disabled which makes it extremely difficult to resolve... I've been a premium subscriber for over a year and never had a problem. I've created a new account and filled in the contact form,...

Casual Listener

...ever been a problem in the past, I've paid 100s in subscriptions and this treatment is extremely poor, very badly implemented service, I'm shocked at the low level of support, it's almost displaying a...

Xenia

Spotify Legend

10239 Views

28 replies

0 likes

Account
Premium
Subscription
  • 10239 Views
  • 28 replies
  • 0 likes

Solved!!Superuser Contribution Payment not taken

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Casual Listener

Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?

Petya

Community Legend

2539 Views

7 replies

0 likes

Premium
Subscription
  • 2539 Views
  • 7 replies
  • 0 likes

Solved!! No puedo pagar Spotify premium

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.que pas...

Newbie

Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium   Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...

PabloMusicMan

Roadie

167518 Views

186 replies

46 likes

Account
Free
Login
Other
Premium
Subscription
Unlimited
  • 167518 Views
  • 186 replies
  • 46 likes

fatturazione - Italia

Come faccio ad ottenere la fattura di Spotify Premium?Da nessuna parte fa inserire i dati di fatturazione

Newbie

Come faccio ad ottenere la fattura di Spotify Premium? Da nessuna parte fa inserire i dati di fatturazione

gabriorama

Newbie

16589 Views

10 replies

6 likes

Premium
Subscription
  • 16589 Views
  • 10 replies
  • 6 likes

Solved!! I’ve been charged three times for one subscription

Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. Thanks.

Newbie

Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. T...

brooke131

Newbie

17592 Views

15 replies

1 likes

Subscription
  • 17592 Views
  • 15 replies
  • 1 likes

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi, I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contract (24 months). They've informed me that this only applies to ...

Newbie

Hi,   I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the c...

lilyurwin

Newbie

16286 Views

21 replies

1 likes

Account
Premium
Subscription
  • 16286 Views
  • 21 replies
  • 1 likes

Unsubscribed before the trial ended, still got charged!

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged. It said on the Spotify website, that I had to unsu...

Newbie

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged....

NikkiNixx41

Newbie

565 Views

2 replies

0 likes

Account
Premium
Subscription
  • 565 Views
  • 2 replies
  • 0 likes

Solved!! Can't change my country!

Hoping someone at Spotify can help me. I had Spotify Unlimited in the UK, but went back to the free plan and moved to New Zealand. Now it says my country doesn't match the one in my profile and when I try to edit my profile to correct this, it'll onl...

Casual Listener

Hoping someone at Spotify can help me.   I had Spotify Unlimited in the UK, but went back to the free plan and moved to New Zealand. Now it says my country doesn't match the one in my profil...

ktinyourdevries

Newbie

8962 Views

3 replies

0 likes

Account
Subscription
  • 8962 Views
  • 3 replies
  • 0 likes

My playlists won't play

My playlists won't play and it says I'm not a premium user anymore but I've been paying the premium payments. I know I was charged for this month. I recently just switched from sprint to tmobile. I wonder if that has anything to do with it.

Newbie

My playlists won't play and it says I'm not a premium user anymore but I've been paying the premium payments. I know I was charged for this month. I recently just switched from sprint to tmobile. I w...

Robert1948

Newbie

1368 Views

2 replies

0 likes

Subscription
  • 1368 Views
  • 2 replies
  • 0 likes

Solved!! Canceling after the 3-month premium

Is there a way in the settings to make Spotify Premium automatically cancel after the $0.99 3-month option? I do not want to be charged after I finish the 3 months, but I don't want to have to worry about it later. I want to set it so that it will au...

Newbie

Is there a way in the settings to make Spotify Premium automatically cancel after the $0.99 3-month option? I do not want to be charged after I finish the 3 months, but I don't want to have to worry ...

Arleneagui

Newbie

46127 Views

9 replies

1 likes

Account
Premium
Subscription
  • 46127 Views
  • 9 replies
  • 1 likes

BEWARE FRAUD SCAM

Dear Spotify Community, I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have no financial connections to that Country. SPOTIFY IS THE ONLY O...

Newbie

Dear Spotify Community,   I signed up for a Spotify Premium account, then was the victim of over $4000 of unauthorised transactions for American travel websites. I am not American and have n...

Romscissors

Newbie

8075 Views

6 replies

1 likes

Account
Free
Login
Premium
Security
Subscription
Unlimited
  • 8075 Views
  • 6 replies
  • 1 likes

Unidays half price for students error

I signed up for Unidays and when i try to get the discount. I go through all of the stages, logging into your account (facebook) and when I get to the final "Enter Your Facebook Password" phase and hit enter. I get a message which reads This feature ...

Newbie

I signed up for Unidays and when i try to get the discount.  I go through all of the stages, logging into your account (facebook) and when I get to the final "Enter Your Facebook Password" phase...

ebradie

Newbie

11133 Views

40 replies

4 likes

Account
Premium
Subscription
  • 11133 Views
  • 40 replies
  • 4 likes

Google Wallet

I would like to use Google Wallet as a payment method for Spotify subscription http://www.google.com/wallet/

Casual Listener

I would like to use Google Wallet as a payment method for Spotify subscription   http://www.google.com/wallet/

natalcarbon25

Casual Listener

6330 Views

7 replies

3 likes

Account
Premium
Subscription
  • 6330 Views
  • 7 replies
  • 3 likes

Solved!! Premium deactivated / playlists disappeared

Hi,Firstly, I have tried everything that is suggested in the other threads to fix this. I just logged into Spotify earlier to find that my account has reverted to a free account from premium, and everything to do with my account has disappeared (play...

Regular

Hi, Firstly, I have tried everything that is suggested in the other threads to fix this.   I just logged into Spotify earlier to find that my account has reverted to a free account from ...

JasontheSavage

Newbie

3605 Views

12 replies

0 likes

Account
Premium
Subscription
  • 3605 Views
  • 12 replies
  • 0 likes

Solved!! Will I get email receipts sent every month?

Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment. Will I get this email every month? If not, is there a way that I can sign up for a monthly reminder that my cr...

Casual Listener

Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment.  Will I get this email every month?  If not, is t...

tegnatrout

Newbie

13052 Views

2 replies

4 likes

Premium
Subscription
  • 13052 Views
  • 2 replies
  • 4 likes

See my playlist subscribers

In the top right corner of spotify, it says how many who are following my playlist, and it shows a picture of three of them. Is there any way I can check who else is following my playlist? I know I could on the older version of spotify, just click th...

Newbie

In the top right corner of spotify, it says how many who are following my playlist, and it shows a picture of three of them. Is there any way I can check who else is following my playlist? I know I c...

ny_1602

Newbie

38519 Views

5 replies

19 likes

Account
Subscription
  • 38519 Views
  • 5 replies
  • 19 likes

Solved!! How do I transfer my NUS Student discount to another account?

Hi, I have a NUS student discount currently but wish to move that subscription to a new account. Can you advise if and how I can do that please? Many thanks in advance

Casual Listener

Hi, I have a NUS student discount currently but wish to move that subscription to a new account. Can you advise if and how I can do that please?   Many thanks in advance 🙂

Ultima

Casual Listener

2944 Views

6 replies

0 likes

Account
Premium
Subscription
  • 2944 Views
  • 6 replies
  • 0 likes

Suggestion: Allow Subscriptions to be paid via notification, not automatically

Hi Spotify Community and Admins, I am and have been an avid user of Spotify for the past several months. After the automatic charge today overdrafted my debit card, I am being forced to go on a spotify hiatus for a while due to the overdraft fee. I'm...

Casual Listener

...n a spotify hiatus for a while due to the overdraft fee.   I'm not at all blaming Spotify subscription services for the overdraft (obviously that's my fault :p), but I would like to suggest a...

osornios

Spotify Star

1481 Views

4 replies

0 likes

Subscription
  • 1481 Views
  • 4 replies
  • 0 likes

Subscription payment method bitcoin

I would first like to start out and say how I love what spotify is. This last year has been the best music experience(in my life) eaisly in the last 20 years for cost/collection size. Before to have acsess to this size library would cost $10,000's+ N...

Casual Listener

...ave acsess to this size library would cost $10,000's+   Now, with that said, and because of how innovative Spotify has been, I'm pleading to add a Bitcoin subscription option, with things like b...

Nadinemorrus

Newbie

8127 Views

10 replies

28 likes

Subscription
  • 8127 Views
  • 10 replies
  • 28 likes

chargeback disabled my account

HiI recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated again so I can add new card details and start using spotif...

Casual Listener

Hi I recently had my premium account disabled due to a chargeback on my account. This was due to the bank changing from Lloyds to TSB and my card expired. I'd like to have my account activated ...

user-removed

Not applicable

2276 Views

9 replies

0 likes

Account
Premium
Subscription
  • 2276 Views
  • 9 replies
  • 0 likes