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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

776591 Views

18 replies

29 likes

  • 776591 Views
  • 18 replies
  • 29 likes

Linking an existing Spotify account with alternative email.

I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Facebook page altogether. I still wanted a Premium Spo...

Newbie

I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Fac...

Peter__

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Spotify has deleted my music and wont play any songs

I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists. Please advise as soon as possible.

Newbie

I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists.   Please advise as soon ...

Fkappa

Regular

715 Views

4 replies

0 likes

  • 715 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't play any songs

Hi, was hoping someone could help me. I have a paid for account and at the moment my profile name which is usually at the top is a number and no songs will play the play button will change to a pause but the song won't load. thanks! Robert

Regular

Hi,   was hoping someone could help me. I have a paid for account and at the moment my profile name which is usually at the top is a number and no songs will play the play button will change...

Peter__

Community Legend

2489 Views

13 replies

0 likes

Account
Premium
  • 2489 Views
  • 13 replies
  • 0 likes

Help

Help please! My spotify has just stopped working! Won't play any music and keeps saying I am offline when I'm not! Ridiculous the amounts of problems I have been having. £5 a month for a load of problems. I have tried logging in and out etc and nothi...

Newbie

Help please! My spotify has just stopped working! Won't play any music and keeps saying I am offline when I'm not! Ridiculous the amounts of problems I have been having. £5 a month for a load of prob...

Thedev

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Change my e-mail

Hello, I created my account karma5000 long before you could sign in trough Facebook. Now I´ve Facebook enabled. When I log in through phone or computer I do that through Facebook. No problems with that. On my account the e-mail registred is an work m...

Newbie

Hello,   I created my account karma5000 long before you could sign in trough Facebook. Now I´ve Facebook enabled. When I log in through phone or computer I do that through Facebook. No ...

Thedev

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

New phone

I just got the new iPhone 5. My spotify premium account has my work computers PC playlists but won't let me play them and is asking me to upgrade?

Regular

I just got the new iPhone 5. My spotify premium account has my work computers PC playlists but won't let me play them and is asking me to upgrade?

Earty1020

Regular

512 Views

8 replies

0 likes

  • 512 Views
  • 8 replies
  • 0 likes

Can you log me out of all devices please??

Someone is using my account elsewhere!! Please log me out of all devices

Casual Listener

Someone is using my account elsewhere!! Please log me out of all devices

bekijsmith3

Casual Listener

422 Views

2 replies

0 likes

Account
Other
  • 422 Views
  • 2 replies
  • 0 likes

Facebook Friends on Spotify only showing 6 people

My "Follow" tab is only showing 6 facebook friends. Doesn't help refreshing, and i can't X them out. I've tried to uninstall and disconnect/reconnect to facebook, but it happens on every computer i visit. It's not doing any harm, or ruining any exper...

Visitor

My "Follow" tab is only showing 6 facebook friends. Doesn't help refreshing, and i can't X them out. I've tried to uninstall and disconnect/reconnect to facebook, but it happens on every computer i v...

user-removed

Not applicable

1241 Views

16 replies

0 likes

Account
Subscription
  • 1241 Views
  • 16 replies
  • 0 likes

Solved!! My subscriptions page tells me i'm on free, but I've just had a payment come out

hi, I actually wanted to cancel my subscription, but when I went to the subscription page it said I was on Spotify free. I had a £4.99 payment come out of my account on the 5th October, so not sure why it says this. Can you please help? thanks Claire

Casual Listener

hi, I actually wanted to cancel my subscription, but when I went to the subscription page it said I was on Spotify free. I had a £4.99 payment come out of my account on the 5th October, so not sure...

Peter__

Community Legend

441 Views

4 replies

0 likes

  • 441 Views
  • 4 replies
  • 0 likes

Old email

Dear Spotify, I lost my password for my account and have changed email. The contact form doesn´t seem to work for me so I post my question here. What can I do? Username: Frank_strand Current email:[snip - mod edit] Regards, Frank

Newbie

Dear Spotify,   I lost my password for my account and have changed email. The contact form doesn´t seem to work for me so I post my question here.   What can I do?   Userna...

robbannnnn

Newbie

317 Views

2 replies

0 likes

Login
  • 317 Views
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Giftcard code invalid

hi, i bought a giftcard for my girlfriend for 1 month but i later noticed that since i bought the giftcard in norway she couldnt use it in sweden, since she lives there. I read somewhere that as long spotify is available in that country all fidt card...

Newbie

hi, i bought a giftcard for my girlfriend for 1 month but i later noticed that since i bought the giftcard in norway she couldnt use it in sweden, since she lives there. I read somewhere that as long...

Peter__

Community Legend

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Solved!! Can't explore artists or albums and no friend list synchronization

I created a Facebook account just to use spotify because I don't use facebook. Recently I my Pc can't charge when I click on the name of an artist or an album. I would like to recive some help, and I would like to know why to use Spotify you need to ...

Regular

I created a Facebook account just to use spotify because I don't use facebook. Recently I my Pc can't charge when I click on the name of an artist or an album. I would like to recive some help, and...

Marccrezpu

Regular

687 Views

7 replies

0 likes

  • 687 Views
  • 7 replies
  • 0 likes

I need help moving my playlists from the account linked to facebook to my user name account

I have created this username so I don't have to connect to facebook to use spotify. Can someone help me transfer my playlists? Thanks.

Casual Listener

I have created this username so I don't have to connect to facebook to use spotify.  Can someone help me transfer my playlists?  Thanks.

Peter__

Community Legend

237 Views

1 replies

0 likes

Account
  • 237 Views
  • 1 replies
  • 0 likes

Wrong user

Hello Somebody have used my spotify account and I can't get rid of the username in the right corner. I have tried to log in/out, disable facebook. When my friends see me add a song to certain playlists this other username comes up as responsible. Any...

Newbie

Hello   Somebody have used my spotify account and I can't get rid of the username in the right corner. I have tried to log in/out, disable facebook. When my friends see me add a song to cert...

Peter__

Community Legend

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

free trial 30 days or 2days?

Downloaded spotify to Pc to assess as might want to switch from current music streaming program. 30 day trial period before having to decide. Then downloaded app to my iphone - only 48hrs?! trial period! unclear how to access account details on iphon...

Newbie

Downloaded spotify to Pc to assess as might want to switch from current music streaming program. 30 day trial period before having to decide. Then downloaded app to my iphone - only 48hrs?! trial per...

Peter__

Community Legend

271 Views

1 replies

0 likes

Account
Free
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! I get notified that my Premium is expiring in 7 days

Hello Everyone I paid Premium for 6 Month. If I go to my Account and look it under the Subscriptionsstatus, i would see that my just expires in 2014 on July. Now today I get notfiied that my Premium expires in 7 days, but I already paid for 70 swiss ...

Visitor

Hello Everyone   I paid Premium for 6 Month. If I go to my Account and look it under the Subscriptionsstatus, i would see that my just expires in 2014 on July.    Now today I g...

user-removed

Not applicable

732 Views

6 replies

0 likes

  • 732 Views
  • 6 replies
  • 0 likes

Lost my Starred songs since logging in today..

Hi guys, Logged in today, then was asked to log in again once inside spotify however my usual password didnt work, and the username had changed from my Spotify account name to my facebook name (which i didnt request or want). I was unable to log in, ...

Casual Listener

Hi guys,   Logged in today, then was asked to log in again once inside spotify however my usual password didnt work, and the username had changed from my Spotify account name to my facebook ...

PazzaAE86

Casual Listener

236 Views

2 replies

0 likes

  • 236 Views
  • 2 replies
  • 0 likes

Payment failure

My account says payment failure & the card I use is the same & the account has money in it...so why do I keep getting this message? Getting very frustrated... Thanks!

Newbie

My account says payment failure & the card I use is the same & the account has money in it...so why do I keep getting this message? Getting very frustrated... Thanks!

Thedev

Community Legend

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Daumen hoch im Radio zurück setzen?

Wie kann mann das das wäre nett denn ich würde gerne alle lieder im rock radio hören ^^

Newbie

Wie kann mann das das wäre nett denn ich würde gerne alle lieder im rock radio hören ^^

807 Views

0 replies

2 likes

  • 807 Views
  • 0 replies
  • 2 likes

Premium

I bought a spotify redeem code in the shop and entered it but my acount is not in premium mode. please help

Newbie

I bought a spotify redeem code in the shop and entered it but my acount is not in premium mode. please help

user-removed

Not applicable

589 Views

5 replies

0 likes

  • 589 Views
  • 5 replies
  • 0 likes